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‘Staggeringly low’ number of complaints upheld against Senedd members

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TRADE UNIONS have called for an independent system to address bullying and harassment of staff by Senedd members, warning a “staggeringly low” number of complaints are upheld.

Osian Evans, vice-chair of the Plaid Cymru Public and Commercial Services (PCS) union branch, expressed concerns about a lack of confidence, anonymity and independence.

He urged the Senedd’s standards committee to follow Westminster’s lead by introducing an independent-adjudicated process specifically looking at workplace bullying and harassment.

PCS warned complainants have not had their anonymity respected, leading to them being targeted and creating a significant barrier to making complaints.

In written evidence, PCS pointed to one example of a former member of Senedd support staff being targeted with abuse to the point that the police had to be contacted.

‘Bad behaviour’

The trade union said: “The need for a name to be stated and for that name to be disclosed to the member who is the subject of the complaint was a strong theme here. Frankly, this is not a conducive environment to encourage people to call out bad behaviour.”

The union also warned people lack confidence in the process to yield a just outcome and criticised an “unrealistic” six-month window for complaints to be made.

Mr Evans told the committee: “The amount of upheld complaints is actually staggeringly low.”

He warned the current system, which covers everything from using the wrong envelopes to sexually harassing a member of staff, is too complex for complainants.

Laura Murton similarly called for an overhaul, with 36 more Senedd members from May 2026 and, arguably, less individual accountability due to the way they will be elected.

‘Conflict of interest’

Giving evidence on July 15, the Unite union representative said: “Staff still aren’t clear about the process of how they would make a complaint and don’t feel comfortable doing so.”

She warned of a conflict of interest in the informal grievance process through the Senedd’s internal “members’ business support” team. “It’s not ‘members of support staff business support’,” she pointed out. “So, you’ve already got that in-baked… maybe prejudice.”

Ms Murton added that political parties’ complaints processes are potentially even less transparent than the current Senedd process.

Complaints can be escalated to the Senedd’s standards commissioner, Douglas Bain, who investigates complaints for the standards committee which is made up of politicians.

Ms Murton said: “Once you get to that point, if you are a member of support staff and you’re making a complaint against a Senedd member… it’s kind of like endgame essentially, you’re going to end up losing your job – one way or another.”

‘Nuclear button’

Ed Stubbs, also a Unite rep, added: “Laura talked about pressing the nuclear button, it’s a really difficult thing to do because you are taking personal risk, so – most importantly – wherever we can, [we need to] take the politics out of it.”

In written evidence, Unite described the current process as not fit for purpose due to a lack of transparency and trust. Both unions warned complaints can “drag on” for years.

Ms Murton said: “The reasons or excuses… for not having an independent process … is we’re too small, there’s not the expertise, there’s not enough complaints. I just don’t think any of those are valid reasons to deny victims of bullying and sexual harassment justice.”

Unite raised concerns about the current system “exacerbating” a power imbalance in the workplace – “one which is magnified in such a political environment”.

“Significant concern has also been flagged regarding the role Senedd members have in the complaints/standards process,” the union warned. “This does not give people in more vulnerable positions confidence in coming forward.”

Crime

Swansea man dies weeks after release from troubled HMP Parc: Investigation launched

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A SWANSEA man has died just weeks after being released from HMP Parc, the Bridgend prison now at the centre of a national crisis over inmate deaths and post-release failures.

Darren Thomas, aged 52, died on 13 November 2025 — less than a month after leaving custody. The Prisons and Probation Ombudsman (PPO) has confirmed an independent investigation into his death, which is currently listed as “in progress”.

Born on 9 April 1973, Mr Thomas had been under post-release supervision following a period at HMP/YOI Parc, the G4S-run prison that recorded seventeen deaths in custody in 2024 — the highest in the UK.

His last known legal appearance was at Swansea Crown Court in October 2024, where he stood trial accused of making a threatening phone call and two counts of criminal damage. During the hearing, reported by The Pembrokeshire Herald at the time, the court heard he made threats during a heated call on 5 October 2023.

Mr Thomas denied the allegations but was found guilty on all counts. He was sentenced to a custodial term, which led to his imprisonment at HMP Parc.

Parc: A prison in breakdown

HMP Parc has faced sustained criticism throughout 2024 and 2025. A damning unannounced inspection in January found:

  • Severe self-harm incidents up 190%
  • Violence against staff up 109%
  • Synthetic drugs “easily accessible” across wings
  • Overcrowding at 108% capacity

In the first three months of 2024 alone, ten men died at Parc — part of a wider cluster of twenty PPO-investigated deaths since 2022. Six occurred within three weeks, all linked to synthetic drug use.

Leaked staff messages in 2025 exposed a culture of indifference, including one officer writing: “Let’s push him to go tomorrow so we can drop him.”

Six G4S employees have been arrested since 2023 in connection with alleged assaults and misconduct.

The danger after release

Deaths shortly after release from custody are a growing national concern. Ministry of Justice data shows 620 people died while under community supervision in 2024–2025, with 62 deaths occurring within 14 days of release.

Short sentences — common at Parc — leave little time for effective rehabilitation or release planning. Homelessness, loss of drug tolerance and untreated mental-health conditions create a high-risk environment for those newly released.

The PPO investigates all such deaths to determine whether prisons or probation failed in their duties. Reports often take 6–12 months and can lead to recommendations.

A system at breaking point

The crisis at Parc reflects wider failures across UK prisons and probation. A July 2025 House of Lords report described the service as “not fit for purpose”. More than 500 people die in custody annually, with campaigners warning that private prisons such as Parc prioritise cost-cutting over care.

The PPO investigation into the death of Darren Thomas continues.

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Crime

Woman stabbed partner in Haverfordwest before handing herself in

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A WOMAN who stabbed her partner during a drug-fuelled episode walked straight into Haverfordwest Police Station and told officers what she had done, Swansea Crown Court has heard.

Amy Woolston, 22, of Dartmouth Street in Milford Haven, arrived at the station at around 8:00pm on June 13 and said: “I stabbed my ex-partner earlier… he’s alright and he let me walk off,” prosecutor Tom Scapens told the court.

The pair had taken acid together earlier in the day, and Woolston claimed she believed she could feel “stab marks in her back” before the incident.

Police find victim with four wounds

Officers went to the victim’s home to check on him. He was not there at first, but returned shortly afterwards. He appeared sober and told police: “Just a couple of things,” before pointing to injuries on his back.

He had three stab or puncture wounds to his back and another to his bicep.

The victim said that when he arrived home from the shop, Woolston was acting “a bit shifty”. After asking if she was alright, she grabbed something from the windowsill — described as either a knife or a shard of glass — and stabbed him.

He told officers he had “had worse from her before”, did not support a prosecution, and refused to go to hospital.

Defendant has long history of violence

Woolston pleaded guilty to unlawful wounding. The court heard she had amassed 20 previous convictions from 10 court appearances, including assaults, battery, and offences against emergency workers.

Defending, Dyfed Thomas said Woolston had longstanding mental health problems and had been off medication prescribed for paranoid schizophrenia at the time.
“She’s had a difficult upbringing,” he added, saying she was remorseful and now compliant with treatment.

Woolston was jailed for 12 months, but the court heard she has already served the equivalent time on remand and will be released imminently on a 12-month licence.

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News

BBC apologises to Herald’s editor for inaccurate story

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THE BBC has issued a formal apology and amended a six-year-old article written by BBC Wales Business Correspondent Huw Thomas after its Executive Complaints Unit ruled that the original headline and wording gave an “incorrect impression” that Herald editor Tom Sinclair was personally liable for tens of thousands of pounds in debt.

The 2019 report, originally headlined “Herald newspaper editor Tom Sinclair has £70,000 debts”, has now been changed.

The ECU found: “The wording of the article and its headline could have led readers to form the incorrect impression that the debt was Mr Sinclair’s personal responsibility… In that respect the article failed to meet the BBC’s standards of due accuracy.”

Mr Sinclair said: “I’m grateful to the ECU for the apology and for correcting the personal-liability impression that caused real harm for six years. However, the article still links the debts to ‘the group which publishes The Herald’ when in fact they related to printing companies that were dissolved two years before the Herald was founded in 2013. I have asked the BBC to add that final clarification so the record is completely accurate.”

A formal apology and correction of this kind from the BBC is extremely rare, especially for a story more than six years old. 

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