Local Government
New online housing repairs service launched for Pembrokeshire tenants
PEMBROKESHIRE COUNTY COUNCIL has launched a new online system designed to make it easier for council housing tenants to report repairs and manage their housing information.
The service, called Pembrokeshire Housing Online, allows tenants to update their contact details, notify the council of any changes, and book routine housing repairs at any time of day.
The council says the system aims to give residents greater control over their housing needs, while improving communication between tenants and housing officers. Text message updates will also be used to confirm appointments and send reminders about planned visits.
Cabinet Member for Housing, Cllr Michelle Bateman said: “These changes to Housing Online offer tenants the opportunity to manage their housing repairs more easily and ensure key contact details remain current, helping the effective sharing of information between the tenant and the Council about appointments.”
The council has stressed that emergency repairs must still be reported by telephone. Residents should call 01437 764551 between 9:00am and 5:00pm, or 0345 601 5522 outside those hours, including weekends and bank holidays.
Housing Online can be accessed via the council website.
Residents with a current housing register application are also being urged to update their email preferences through their PCC My Account to continue receiving weekly property adverts by email.
Anyone with questions about the new portal can contact the council by phone on 01437 764551 or by email at [email protected].
Business
Call for all-weather horse-riding arena in Lamphey refused
A CALL for an all-weather horse-riding arena and self-catering ‘pods’ near Pembrokeshire’s historic Lamphey Bishop’s Palace & Lamphey Court has been refused.
In an application to Pembrokeshire County Council, James White sought permission for a 20 by 40 metre all-weather turnout and horse-riding arena along with two accommodation pods at Lower Lamphey Park, The Ridgeway, Lamphey, near Pembroke.
The proposed site forms part of a walled garden and agricultural land to the south of Lower Lamphey Park under 500m from Scheduled Monument, Lamphey Bishop’s Palace, Lamphey and inside the boundaries of Registered Park and Garden, Lamphey Bishop’s Palace & Lamphey Court.
The walled garden is located approximately 75m to the south of Grade-II-Listed Buildings, Barn at Upper Lamphey Barn and Grade-II*-Listed Building, Four Mediaeval House at Upper Lamphey Park Farm.
The application was supported by local community council Lamphey, but Natural Resources Wales (NRW) raised concerns regarding the location of the proposal within a Marine Special Area of Conservation (SAC) catchment.
The council’s landscape officer – objected, saying there was an “under-representation of site features for the walled garden, lack of cultural appreciation of building and landscape qualities of the garden and lack of design input to the horse area”.
An officer report recommending refusal said an initial description in the application of the ‘pods’ being temporary had, by email from the applicant, being confirmed as not, being secured to the ground with waste connections, their intended use being self-catered units.
The application was refused on the grounds the pods would “result in an unjustified and harmful impact on the character and appearance of the open countryside,” and, due to the lack of a Heritage Impact Assessment (HIA) it is not possible to conclude that there would not be an adverse effect on the historic environment.
It was also refused for reasons including insufficient information provided to conclude that increases in nutrient inputs in the Pembrokeshire Marine SAC can be ruled out, and in the absence of an appropriate habitat and protected species survey “the proposal fails to demonstrate that the development would not adversely affect protected species, thereby reducing biodiversity”.
Business
Pembroke Dock Pennar housing scheme refused due to nitrates
PLANS for a housing development on the edge of Pembroke Dock have been turned down in part due to the ongoing issue of nitrates guidance which has “essentially placed a moratorium on certain types of development” in the county.
In an application to Pembrokeshire County Council, R Keeble through agent CFW Architects Ltd sought permission for a development of five new homes on land off Nelson Street, Pennar, Pembroke Dock.
The application was supported by Pembroke Dock Town Council’s planning committee.
In their report planning officers said the applicant has failed to provide a completed unilateral undertaking to secure the necessary contributions towards local needs affordable housing.
Welsh Water Dwr Cymru suggested a delay if approval was given: “The proposed development would drain to Pembroke Dock Waste water Treatment Works which is currently failing to comply with the 95 per cent quartile for its flow passed forward (FPF) performance.
“However, a scheme is planned for completion by December 31, 2026,” suggesting: “No buildings on the application site shall be brought into beneficial use earlier than December 31, 2026, unless the scheme at the Waste Water Treatment Works, into which the development shall drain, has been completed and written confirmation of this has been issued by the local planning authority.”
A preliminary risk assessment in respect of potential contamination has been submitted with this application, Natural Resources Wales (NRW) has recommended a condition for further investigative work in the event contamination is found.
The officer report adds: “The proposed development would result in an increase in nitrogen discharges draining into the Milford Haven Inner waterbody of the Pembrokeshire Marine Special Area of Conservation (SAC) where features are known to be in unfavourable condition due to current evidence of both chemical and biological failure.
“The application fails to secure appropriate mitigation and contains insufficient information to demonstrate that the proposed development would achieve nutrient neutrality for nitrogen. Accordingly, it cannot be demonstrated that the proposed development would not lead to further deterioration of water quality.
“A conclusion of no adverse effect on the integrity of the Pembrokeshire Marine SAC cannot therefore be drawn.”
The application was refused on the grounds of the local needs affordable housing contribution and the potential impact on the Milford Haven Inner waterbody of the Pembrokeshire Marine Special Area of Conservation.
Late last year Pembrokeshire County Council, in a letter to Welsh Government, raised the authority’s “great concern over Natural Resources Wales’ recent river nitrates guidance in relation to development, and the serious effects this is having”.
It said: “As you are aware, it has essentially placed a moratorium on certain types of development in Pembrokeshire, a situation with no quick or obvious way out.”
Local Government
Slade Park pavements cleaned after residents raise safety concerns
HAVERFORDWEST Castle Ward’s county councillor Thomas Tudor says action has now been taken to deal with slippery, moss-covered pavements at Slade Park after concerns were raised by local residents.
Residents contacted Cllr Tudor about the condition of the footpaths within the housing complex, warning that the thick build-up of moss was making the surfaces dangerous underfoot.
Photographs taken before the work was carried out show large sections of pavement covered in moss, creating a potentially hazardous surface for pedestrians.
Cllr Tudor said he was pleased to report that, following his intervention, the pavements have now been cleaned by Pembrokeshire County Council and Pembrokeshire County Council Housing Services.
He praised the maintenance team for their work and said the clean-up would make a real difference for people living in the area.
Among those pleased with the result was local resident Cora Hackett, who was pictured after the work was completed.


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