News
Ambulance waiting time scandal hits home in Hakin
AMID continuing controversy about the Welsh Ambulance Service’s inability to reach even revised targets for reaching those in need, a Pembrokeshire man has taken to social media to air his fury and concern about an incident which saw an elderly man waiting in driving rain for an ambulance to arrive.
Rob Parker told The Herald: “My partner, Kim (Joyce), returned home from work at 5.45 in the evening of December 3 and found an elderly gentleman lying in the street in the rain with a lot of blood coming from his face and head. “I called an ambulance at 5.46.
He was soaked through, so I ran in our house to get towels, blankets, pillows and waterproof items like my coats and the pram cover. “We covered him up and tried to keep him as warm as possible while the ambulance was en-route.” As they waited for the ambulance, Rob told us that the rain began to fall heavier and that he used a child’s parasol umbrella to try and keep him dry.
Worried about the lengthy wait, Rob phone the ambulance service again at 6:08pm: “I called 999 again to ask about the ambulance, as we were growing increasingly concerned about the condition of the man with the cold and rain and his blood loss. “I was told that an ambulance would be on its way, the ambulance did not arrive until 6.30pm, 44 minutes after the first call.
“By the time the ambulance arrived the poor old man, Kym and I are all absolutely freezing and soaked. No disrespect to paramedics (who have a tough job), but waiting three quarters of an hour for emergency services is absolutely unbelievable; it’s inhuman, its neglect – even with the weather out of the equation. I really hope that the man doesn’t have any further problems due to the conditions he was left in, even with our help.”
Rob concluded: “To wait 44 minutes for an ambulance is unacceptable, it’s complete neglect.” Reflecting on his experiences, Rob told The Herald: “I feel our county is becoming a place where I no longer want to bring up young children due to the problems with the healthcare system. It’s all a shambles.” We asked the Welsh Ambulance Service Trust to respond to Rob’s account of the incident.
Rob Jeffery, the Welsh Ambulance Service’s Head of Operations in the Hywel Dda area, told The Herald: “We were so sorry to hear about the circumstances of this gentleman’s accident and would like to praise those quick-thinking bystanders who helped him prior to our arrival. “As an ambulance service with finite resources we must prioritise calls to ensure we reach the sickest patients first.
“We dispatched an ambulance immediately to this gentleman but it had to be diverted to a life-threatening emergency. “We dispatched a second ambulance just as soon as it became available. “We would encourage Mr Parker to contact us directly if he’d like to discuss his concern in more detail. This patient or his relatives are also invited to contact us if they wish.”
Health
Owain Wyn Evans highlights hearing health concerns across Wales
NEW research has revealed just how closely sound is linked to identity in Wales — but also raised concerns about declining hearing health across the country.
A study commissioned by Specsavers and fronted by broadcaster and drummer Owain Wyn Evans found that nearly half of adults in Wales have noticed changes in their hearing in recent years, yet many are failing to act.
Sound shapes Welsh identity
The research found that seven in ten people in Mid and West Wales (69%) say hearing a Welsh accent is what makes Wales feel most like home. Over half also pointed to the Welsh language (59%) and the sounds of the countryside (57%) as central to their sense of belonging.
Community events also play a key role, with 68% saying occasions such as Eisteddfodau and local fêtes bring people together through shared sound — more than those who cited singing at rugby or football matches (59%).
Overall, 65% of respondents said sound is an important part of their Welsh identity, with Welsh choirs (54%) and everyday language (53%) also featuring strongly. Around 40% said losing the ability to hear these sounds would make them feel less connected to Welsh culture.
Hearing issues on the rise
Despite this strong emotional connection to sound, the study highlights growing concerns around hearing health.
Some 45% of adults said they have noticed changes in their hearing in recent years. However, more than a quarter have taken no action.
Exposure to loud environments appears to be a key factor. Nearly three in ten people (29%) reported experiencing temporary muffled hearing or ringing in their ears after live music or gigs, while one in five (21%) said the same after visiting nightclubs.
Across Wales, 38% said they had experienced similar symptoms after live events, yet only 24% of those who noticed a decline in their hearing had a hearing check in the past two years. More than a quarter (28%) said they have taken no action and do not plan to.
Owain Wyn Evans shares personal experience
The findings are personal for Owain Wyn Evans, 42, who has experienced hearing changes himself.
The Ammanford-born broadcaster said: “I first noticed changes to my hearing about five years ago. I’ve been drumming since I was ten, often in very loud environments like rugby and social clubs, and over time I realised I was missing parts of conversations.
“It was a shock to be told there had been changes, but it made me take my hearing health seriously.
“Sound is such a huge part of who we are in Wales — from the countryside to the sea. Protecting our hearing means protecting those connections.”
Barriers to seeking help
Despite recognising the importance of hearing, one in three people (33%) admitted they have never taken steps to protect it. More than a third (38%) said they would feel more confident wearing glasses than using hearing devices.
For some, taking action has been life-changing. Cardiff-based former DJ Amal Luchmun, 56, said hearing loss had begun to affect everyday life.
“My hearing loss became a conversation killer,” he said. “I’d find myself guessing what people were saying and avoiding noisy environments because it was exhausting.
“Since getting a hearing device, the difference has been huge. I recently went to a Six Nations match and could hear everything clearly and chat easily with people around me.”
Experts urge early action
Annie Morris, head of clinical performance at Specsavers, said hearing changes often go unnoticed.
“Changes to our hearing usually happen gradually, and the brain adapts to missing sounds,” she said. “People often don’t realise how much they’re missing until it starts to affect conversations.
“On average, people wait around ten years before seeking help. While hearing loss can’t be reversed, acting early can slow further decline.”
She added that simple steps such as wearing ear protection in loud environments and booking regular hearing checks can make a significant difference.
Checks available across Wales
Specsavers stores across Wales offer hearing tests both in-store and through home visits for those unable to travel.
News
Wales faces infrastructure shortfall without urgent reform, commission warns
WALES risks falling behind on its long-term infrastructure needs unless major barriers to planning, funding and delivery are tackled, a leading advisory body has warned.
The National Infrastructure Commission for Wales (NICW) this week (Mar 23) published two major reports setting out what the country will need over the next 80 years — and why current systems are failing to deliver.
The Wales Infrastructure Assessment examines key sectors including energy, transport, water, digital and the circular economy, while a separate Infrastructure Delivery Report focuses on how projects can be better planned, funded and completed.
The Commission says that despite strong policies already in place, many major projects are delayed or fail to progress due to systemic problems. These include complex approval processes, short-term political and funding cycles, and a shortage of skilled workers.
It also highlights a lack of joined-up thinking across sectors, with transport, energy and digital systems often planned in isolation, leading to inefficiencies and missed opportunities.
Concerns were also raised about fragile confidence among communities and investors, driven by frequent policy changes, inconsistent engagement and uncertainty over long-term funding.
NICW has identified eight priority actions to improve delivery, including longer-term funding commitments, planning reform, better collaboration between sectors, investment in skills, and earlier engagement with communities.
Dr David Clubb, Chair of the Commission, said: “Wales has no shortage of ambition. What we face is a shortage of delivery. Unless we address the structural barriers in the system, we will not meet the needs of current or future generations.
“The next Senedd must be prepared to make long-term, and sometimes difficult, choices.”
The reports also stress the importance of better data and long-term planning, drawing on international approaches to support more informed decision-making.
With the Senedd election approaching, the Commission said the next Welsh Government will have a critical opportunity to reset how infrastructure is delivered — and warned that failure to act could undermine economic growth, climate targets and public confidence.
Crime
Nottingham triple killer linked to alleged Pembrokeshire incident involving animal
FRESH details have emerged about Nottingham attacker Valdo Calocane, linking him to a previously reported incident in Pembrokeshire involving alleged violence towards an animal.
Calocane carried out a fatal knife attack in Nottingham in the early hours of Tuesday, June 13, 2023, killing University of Nottingham students Barnaby Webber and Grace O’Malley-Kumar, both aged 19, along with 65-year-old Ian Coates. He also attempted to kill three others.
The then 31-year-old was later given a hospital order in January 2024 after admitting three counts of manslaughter on the grounds of diminished responsibility, as well as three counts of attempted murder.
It had previously been established that Calocane was diagnosed with paranoid schizophrenia in 2020 and had been detained under mental health legislation on multiple occasions. Reports also indicated he experienced auditory hallucinations, which he said caused him difficulties.
He had been discharged from the care of Nottinghamshire Healthcare NHS Foundation Trust in September 2022, less than a year before the killings. That decision was later criticised in a Care Quality Commission report.
Now, an inquiry hearing on Tuesday, March 18 has been told of a possible earlier incident during Calocane’s time in Pembrokeshire.
Evidence presented to the inquiry stated that a former housemate, who lived with Calocane while he was attending Pembrokeshire College, contacted police following the Nottingham attacks. She claimed he had a history of mental health problems dating back several years.
The witness also described an incident involving alleged violence towards an animal, although full details were not disclosed during proceedings.
The inquiry further heard that Calocane’s mother had previously spoken about him being bullied both in Portugal and the UK, where the family lived in what was described as a predominantly white community.
A consultant forensic psychiatrist who assessed Calocane while he was in custody noted unusual behaviour during evaluations, including inappropriate smiling and a refusal to engage with questions about hearing voices.
The inquiry into the circumstances surrounding the Nottingham attacks is ongoing.
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Tomos
December 23, 2015 at 12:58 pm
ambulance staff are lions led by (greedy overpaid) donkeys
Paris
December 26, 2015 at 10:16 am
People must realise that they may not be the only ones in need of an ambulance at a set time. People with life threatening illnesses have to take priority no matter how hard it seems. Whilst I feel extremely sorry for this elderly gentleman would he have wanted the ambulance to come for him rather than go to someone who had had a stroke, heart attack, or brain haemorrhage?
I hope this gentleman is well now and had a good Christmas.