News

Ambulance waiting time scandal hits home in Hakin

Published

10 years ago

December 23, 2015

AMID continuing controversy about the Welsh Ambulance Service’s inability to reach even revised targets for reaching those in need, a Pembrokeshire man has taken to social media to air his fury and concern about an incident which saw an elderly man waiting in driving rain for an ambulance to arrive.

Rob Parker told The Herald: “My partner, Kim (Joyce), returned home from work at 5.45 in the evening of December 3 and found an elderly gentleman lying in the street in the rain with a lot of blood coming from his face and head. “I called an ambulance at 5.46.

He was soaked through, so I ran in our house to get towels, blankets, pillows and waterproof items like my coats and the pram cover. “We covered him up and tried to keep him as warm as possible while the ambulance was en-route.” As they waited for the ambulance, Rob told us that the rain began to fall heavier and that he used a child’s parasol umbrella to try and keep him dry.

Worried about the lengthy wait, Rob phone the ambulance service again at 6:08pm: “I called 999 again to ask about the ambulance, as we were growing increasingly concerned about the condition of the man with the cold and rain and his blood loss. “I was told that an ambulance would be on its way, the ambulance did not arrive until 6.30pm, 44 minutes after the first call.

“By the time the ambulance arrived the poor old man, Kym and I are all absolutely freezing and soaked. No disrespect to paramedics (who have a tough job), but waiting three quarters of an hour for emergency services is absolutely unbelievable; it’s inhuman, its neglect – even with the weather out of the equation. I really hope that the man doesn’t have any further problems due to the conditions he was left in, even with our help.”

Rob concluded: “To wait 44 minutes for an ambulance is unacceptable, it’s complete neglect.” Reflecting on his experiences, Rob told The Herald: “I feel our county is becoming a place where I no longer want to bring up young children due to the problems with the healthcare system. It’s all a shambles.” We asked the Welsh Ambulance Service Trust to respond to Rob’s account of the incident.

Rob Jeffery, the Welsh Ambulance Service’s Head of Operations in the Hywel Dda area, told The Herald: “We were so sorry to hear about the circumstances of this gentleman’s accident and would like to praise those quick-thinking bystanders who helped him prior to our arrival. “As an ambulance service with finite resources we must prioritise calls to ensure we reach the sickest patients first.

“We dispatched an ambulance immediately to this gentleman but it had to be diverted to a life-threatening emergency. “We dispatched a second ambulance just as soon as it became available. “We would encourage Mr Parker to contact us directly if he’d like to discuss his concern in more detail. This patient or his relatives are also invited to contact us if they wish.”

Charity

Blood Bikes Wales volunteer finds new purpose after lifeboat career ends

Published

12 hours ago

June 3, 2026

Tom Sinclair

A FORMER lifeboat coxswain who was told he was too old to continue going to sea has found a new sense of purpose with Blood Bikes Wales.

Clive had spent decades serving his community, including almost 20 years as a First Responder with the Welsh Ambulance Service and 38 years with the lifeboat. He eventually became coxswain, but at the age of 65 was told he could no longer continue in the role.

Despite being fit and healthy, holding a Class 1 driving licence and a Private Pilot’s Licence, stepping away from something that had been such a major part of his life proved difficult. He said the loss of involvement, purpose and identity hit hard.

Determined to find a new volunteering challenge, Clive contacted Blood Bikes Wales. As an advanced driver, he hoped to take on a car-based role, but discovered the charity operated motorcycles. At that point, he did not even have a motorcycle licence.

Rather than give up, Clive decided to learn to ride, pass his motorcycle test and work towards the advanced qualification needed to apply as a Blood Bikes Wales rider.

“It was the best decision I ever made,” he said. “The challenge and freedom that motorcycling gave me was a real tonic.”

With determination and support from mentors, Clive achieved his RoSPA Gold qualification and passed the assessments to become a Blood Bikes Wales rider.

Now, just over 18 months into his Blood Bikes Wales journey and approaching his 70th birthday, he says the charity has given him back something he feared he had lost.

He said: “I am truly grateful that I committed to the challenge and extremely thankful to Blood Bikes Wales for giving me back the direction, involvement and identity I had lost a few years earlier.

“Blood Bikes Wales is a truly inspirational and inclusive charity, made even more remarkable by the fact that every member is a volunteer. I feel proud to wear my rider’s jacket and represent the charity.”

Crime

Man wanted in connection with rape investigation has Pembrokeshire links

Published

12 hours ago

June 3, 2026

Tom Sinclair

Police in Milford Haven and Neyland assisting Warwickshire officers in appeal to trace 23-year-old

MILFORD HAVEN and Neyland police have issued an appeal to help locate a man wanted in connection with a rape investigation.

Officers are assisting colleagues from Warwickshire Police, who are seeking information on the whereabouts of 23-year-old Rhys Trott in connection with a rape allegation in Nuneaton.

Police say Trott is believed to have links to the Milford Haven area of Pembrokeshire.

In a public appeal, Warwickshire Police said they are keen to trace Trott as part of ongoing enquiries.

Anyone who has seen him or has information about his whereabouts is urged to contact Warwickshire Police through their website or by quoting the relevant incident details.

Milford Haven and Neyland Police shared the appeal on social media on Tuesday (June 3), asking local residents to come forward with any information that may assist officers.

Photo caption:

Rhys Trott, 23, is wanted by Warwickshire Police in connection with a rape investigation and is believed to have links to Milford Haven (Pic: Warwickshire Police).

Community

Youth centre given colourful new look thanks to local firm

Published

14 hours ago

June 3, 2026

Tom Sinclair

YOUNG people at a Haverfordwest youth centre have helped transform one of its rooms into a bright and welcoming space.

The Edge Youth Centre, Haverfordwest, has thanked W.B Griffiths & Son Ltd for supporting the painting and decorating project, which saw young people work alongside Chris, a painter and decorator from the company.

The project has given the room a colourful refresh, creating a cheerful space for young people using the centre.

Rabart Decorators Merchants, Pembroke Dock, also supported the work by supplying the colourful paints.

A spokesperson for The Edge Youth Centre said: “We’d like to extend a huge thank you to W.B Griffiths & Son Ltd for supporting us with the painting and decorating of one of the rooms at our Youth Centre.

“The young people were fortunate enough to work alongside Chris, a painter and decorator from W.B Griffiths & Son Ltd, to transform the room.

“Thanks to Chris and the young people’s hard work and enthusiasm, the space is now looking bright, welcoming, and cheerful.

“We’d also like to thank Rabart Decorators Merchants, Pembroke Dock, for generously supplying the colourful paints. Your support has helped create a vibrant room that young people can enjoy for years to come.”

The centre added: “Thank you both for your generosity and for helping us create such a positive space for our young people.”

Photo caption: Bright new look: Young people worked alongside W.B Griffiths & Son Ltd to refresh a room at The Edge Youth Centre, Haverfordwest.