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Council is ‘having a go at the vulnerable’

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Mike Stoddart: Angry with the ‘depooling’ procedure

Mike Stoddart: Angry with the ‘depooling’ procedure

ANGRY residents in sheltered accommodation across the county have expressed their concern about a process within the Welsh Government entitled ‘Depooling’, which has caused a big rise in rent for certain services, even if they don’t use them.

Charges for grass cutting, warden services and communal areas have been pooled and spread across the rents of all tenants. This has lead to unfairness in that the tenants with no grass in front of their houses are paying for grass cutting services.

However, the Welsh Government is now insisting that these charges be ‘depooled’ so that tenants pay for the services the actually receive. However, Cllr Mike Stoddart claims that the way the council has calculated these charges is flawed, and that some tenants will be paying twice: Once through the pooling system, and once independently.

He said that the pooled charged should have been deducted before the depooled costs were added to the rents.

This process has affected residents in sheltered accommodation at Dairy Park, Hakin, and The Herald has been handed a document which shows they are facing a bill of £12 per week.

The Herald spoke to a resident at Dairy Park, Mr Clifford Pitman, who said he feels as though the Welsh Government are ‘ having a go ‘ at the vulnerable.

He said: “It’s outrageous. We have a laundry room, but I couldn’t get in there because it was so impractical. I bought my own washing machine, but I’m still being charged £2 to use the communal one – even though I’m not using it!

“We even pay for the warden when she’s on holiday. Don’t get me wrong, I have nothing against the warden, but when she’s not here we get emergency cards, and there is nobody there in her place.”

Mr Pitman had a sewerage problem with his property and contacted the Co-ordinator at Dairy Park. He said: “She refused to see me! If she’s a coordinator, she should be only too glad to see me.

“They’re civil servants, but they think they’re superior. They’re just having a go at the vulnerable.”

An angry Cllr Mike Stoddart told The Herald that he believes the way the Council has calculated the charges is flawed, and said: “I emailed both the Leader and the Cabinet member for housing Alison Lee ahead of the cabinet meeting alerting them to this doublecharging, but the issue didn’t even get a mention.

“Indeed the whole debate, on a matter which has profound consequences for some of my constituents, lasted a mere seven minutes. Surely people have a right to expect that these highly paid Cabinet members should be more than just a rubber stamp for whatever officers put in front of them.”

Cllr Stoddart has also promised that more information will be available when the issue comes before full council next Thursday , when there will be a full debate.

When The Herald contacted Pembrokeshire County Council, a spokesperson said: “As part of the implementation of the Housing (Wales) Act 2014, local authorities are now required to change the way in which they set council rents and – where they have not done so previously – introduce service charges which will be paid by tenants living in properties that have the benefit of additional services.

“These changes mean that tenants of Housing Associations and Councils are charged on the same basis.

“Pembrokeshire County Council started this process last year by introducing charges for the sheltered housing warden service and this year they will complete this process with the exception of charges for grounds maintenance.

“We undertook a number of consultations with our tenants in sheltered schemes in November and December, 2015, to discuss the charges as we acknowledged that they will be affected by the changes the most because they have a lot of communal facilities.

“We recognise that some tenants who will have to pay the charges may choose not to use the facilities.

“However, the charges are applied to the property and do not get adjusted on the basis of whether an individual tenant does or does not use the facilities on offer.

“We are also aware that the majority of tenants will have the additional costs covered in part by Housing Benefit.

“Those who do not, may wish to make contact with the Council’s Revenue Services division to discuss whether the increase in charges will make them eligible for Housing Benefit in the future.”

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News

Amber weather warning as ‘danger to life’ rain set to hit Pembrokeshire

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Dyfed-Powys Police and council teams prepare as Monday deluge expected

COMMUNITIES across Pembrokeshire are being urged to brace for severe weather after the Met Office issued an amber “danger to life” warning for heavy rain, covering the county from 4:00am to 9:00pm on Monday (Dec 15).

Up to 80mm of rain is expected widely, with 100mm possible on higher ground in north Pembrokeshire and the Preseli foothills. With rivers already running high following weeks of persistent wet weather, Natural Resources Wales says there is a heightened risk of flooding in low-lying areas, including parts of Haverfordwest, Remington Bridge, Merlin’s Bridge, Tenby, Neyland and along the Western Cleddau.

Travel disruption likely

The Met Office warns that fast-flowing or deep floodwater could pose a danger to life, with road flooding likely on key Pembrokeshire routes such as the A40, A487 and A478. Bus and rail services may face disruption.

Dyfed-Powys Police said officers would be monitoring known flood hotspots throughout Monday and urged drivers to avoid non-essential travel during the worst of the downpours.

A police spokesperson said: “Please plan ahead. Do not risk driving through floodwater. Conditions may change very quickly.”

Yellow warnings already in place

A yellow rain warning is active for southwest Wales from midnight tonight (Sun 14 Dec). A separate yellow warning for mid and north Wales began this afternoon.

Pembrokeshire County Council said its highways and emergency planning teams are on standby, with extra staff monitoring river gauges and drainage across the county. Sandbags are available where required.

Residents urged to prepare

Natural Resources Wales is advising residents in flood-prone areas to take precautions today, including:

  • Checking local flood alerts
  • Moving valuables upstairs where possible
  • Securing outdoor items against strong winds
  • Checking on vulnerable neighbours

The Herald understands that emergency services expect the heaviest rainfall between 6:00am and 3:00pm on Monday, with further unsettled weather forecast later in the week.

More updates to follow

This is a developing story. The Pembrokeshire Herald will bring live updates as information comes in from the Met Office, NRW, PCC and emergency services.

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Health

Major investment confirmed for GP services in Wales

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Government unveils £41m boost, but practices warn pressures remain acute

MORE than £41m in extra funding will go into general practice in Wales this year following a new agreement between the Welsh Government, NHS Wales and GP leaders. Ministers say the deal provides stability at a time of rising demand — but the settlement comes against a backdrop of sustained pressures, recruitment challenges and concerns over patient access.

The package includes a 4% uplift to the General Medical Services (GMS) contract for 2025-26, in line with independent DDRB pay recommendations, and a guaranteed 5.8% recurrent uplift from 2026-27. The Welsh Government says the multi-year commitment will allow practices to plan ahead, modernise systems and strengthen community-based services.

Health Secretary Jeremy Miles said the investment showed an “unwavering commitment” to general practice, adding: “The 4% pay uplift ensures fair recognition for GPs and practice staff who work tirelessly to deliver care for communities across our country. Multi-year funding gives practices the confidence to invest in the transformation primary care needs.”

However, the announcement comes at a time when many Welsh practices continue to report severe workforce pressures, rising demand, and longstanding challenges in recruiting new partners. GP numbers have fallen over the past decade, with some practices handing back contracts or operating list closures because of unsustainable workloads. Patient satisfaction with access has also declined, according to the latest Welsh GP Patient Survey.

What the deal includes

The settlement for 2025-26 comprises £37.9m of new investment and £4m in re-invested capacity funding, with the key elements including:

  • A 1.77% uplift in expenses, intended to help practices manage inflationary pressures in energy, staffing and running costs.
  • A recurrent £20m stabilisation fund to support practices facing immediate operational pressures and to prepare for wider reform under the incoming Sustainable Farming Scheme model for health.
  • An increased partnership premium, aimed at retaining experienced GPs and encouraging new partners into a model that some say has become less attractive due to financial and regulatory risk.
  • A full review of the GMS allocation formula — the first in more than 20 years — which determines how funding is distributed between practices. Some rural and deprived communities have long argued the current system does not reflect the complexity of local health needs.

Wider context

General practice remains the foundation of the NHS, accounting for around 90% of patient contacts, yet it receives a proportionally small share of the overall health budget compared with hospital services. Both the Welsh NHS Confederation and GPC Wales have repeatedly warned that without sustained investment, primary care risks being unable to meet increasing demand from ageing populations and rising chronic illness.

The Welsh Government’s own “community-by-design” programme relies on shifting more care closer to home, reducing pressure on emergency departments and supporting earlier intervention. For that to be achieved, GP leaders say investment needs to be matched with workforce expansion, improved digital systems, and clear strategies to retain experienced clinicians.

Working groups will now be set up to examine access standards, diabetes prevention and new service models.

Mr Miles said he was pleased that GPs would be “actively contributing to creating innovative care models that enhance access, improve outcomes and deliver care locally.”

GP representatives broadly welcomed the deal but have stressed that it is only one step in addressing the scale of challenge across primary care.

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Community

Narbelles WI support Food Bank with festive donation

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Group marks December meeting with charity collection and Christmas celebrations

NARBELLES WI rounded off the year with a festive December meeting featuring a bring-and-share buffet, party games and a Secret Santa gift exchange.

Members also used the occasion to support families in need across the county, collecting food items and presenting a £120 cheque to Ann Watling from Pembrokeshire Food Bank. The donation represents the proceeds of the group’s bucket collection during Narberth Civic Week 2024.

A spokesperson for the WI said the group was delighted to finish the year “with fun, friendship and a chance to give something back to the community.”

(Photo: Narbelles WI members presenting the cheque to Ann Watling, Pembrokeshire Food Bank.)

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