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Allied Healthcare to ‘minimise disruption’ as it looks to sell and transfer services

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ALLIED HEALTHCARE, who provide care services across Pembrokeshire, is exploring a range of options which include ‘the sale or transition of care and support services’, the Herald can reveal.

An employee from the troubled firm, who wished to stay anonymous, has shown the Herald a letter which has been sent to all employees this afternoon (Nov 16).

In the letter, the company says that the firm is looking to ‘minimise disruption to continuity of care’.

They go on to add that ‘our absolute priority will be to maintain continuity of care for our service-users and minimise disruption to you, our employees’.

In a letter to the employees, Narinder Singh, the Chief Executive Officer of the company, said: “As you know, early last week, CQC Market Oversight – the Regulator that monitors large social care providers in England – issued what is known as a Stage 6 Notification to our Local Authority customers in England. This type of notification is intended to inform Commissioners that a Company is at risk and therefore Local Authorities or CCGs should consider making plans to ensure continuity of care.

“Unfortunately, I am writing to you today to inform you that, because of the impact of the Stage 6 notification on our business, and because the upcoming winter period is when ensuring continuity of care is most challenging, we have taken the decision to actively explore a range of options in order to minimise disruption to continuity of care.

“This will include the sale or transition of care and support services on a regional or contract-by-contract basis to alternative providers best placed to deliver care at a local level. This process will be conducted in close cooperation with all our customers.”

The letter goes on to reassure employees that they are ‘likely’ to be transferred to a new provider.

“It is our intention to transfer all of our Contracts to other providers.  This will mean that you are likely to transfer out to a new provider. When arranging the transition of our services to alternative providers, our absolute priority will be to maintain continuity of care for our service-users and minimise disruption to you, our employees.

“We will continue to trade safely while this transition process is underway and, during this period, there will be no changes to the terms of employment, salary or benefits of our employees. To reiterate, this means that you will continue to be employed by the Company and receive pay and benefits while the transition of our care services is arranged.

“I understand that this news will come as a surprise to you and may be unsettling. Please be assured that we will continue to do all we can to support you throughout this period and will respond to any concerns or questions you have throughout the process.

“On behalf of the Executive team and myself, I would like to offer our most sincere thanks for the continued support and efforts you have shown to the business during this very difficult time. We continue to remain committed to supporting you, our employees and Allied.”

A spokesperson for Allied Healthcare said: “The Stage 6 notification has negatively impacted Allied Healthcare, leading a number of customers to transfer care services to alternative providers, and disrupting staff retention and recruitment.

“These developments have intensified the impact of the challenging environment within which we operate and come immediately prior to the Christmas period, when pressures on care providers are at their highest. This has also meant that we have had to re-evaluate our long-term business plan.

“We are therefore actively exploring a range of options in order to minimise disruption to continuity of care, including the sale or transition of care and support services on a regional or contract-by-contract basis to alternative providers best placed to deliver care at a local level. Such sales or transitions will involve the transfer of staff. This process will be conducted in close cooperation with our customers.

“We continue to trade safely while this process is underway. RBS as our existing lender has agreed to extend our current credit line by up to three weeks beyond 30 November, enabling us to deliver safe continuity of care whilst we explore and implement these options.

“We will work closely with the CQC and all commissioners of care to ensure that there is minimal disruption to the care that we provide across the UK whilst this transition takes place. Continuity of care is our number one priority.”

Pembrokeshire County Council said it would like to reassure Allied Healthcare service users and their families that it has robust contingency plans in place ‘to ensure the continuity of care for customers of Allied Healthcare’

“Those plans will now be implemented”, a spokesman said.

In a statement, the Authority added: “County Council officers and staff at Allied Healthcare will continue to work closely with each other and with health colleagues and the Welsh Government to
ensure that continuity of care is maintained through this challenging time.

“We will continue to keep service users and their families briefed as the situation unfolds.
If customers do have any concerns over the weekend, they are advised to contact Allied Healthcare.”

Crime

Prosecution delivers powerful closing speech in Christopher Phillips trial

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Jury expected to retire shortly in Swansea Crown Court baby abuse case

THE TRIAL of Christopher Phillips, accused of inflicting catastrophic injuries on a 10-week-old baby in Haverfordwest, moved into its final stages today (Dec 5) as the last evidence was heard and the prosecution delivered a forceful closing speech at Swansea Crown Court.

Phillips, 34, of Kiln Park in Burton, is charged with causing serious physical and sexual harm to Baby C in January 2021. The infant was taken by ambulance to Glangwili Hospital in the early hours of January 24 after suffering life-threatening internal injuries.

The baby’s mother faces separate charges of allowing serious physical harm and child cruelty for allegedly failing to protect her child.

Final evidence presented

The court resumed at 11:09am, when the prosecution submitted its final exhibit: a detailed timeline reconstructed from Phillips’ mobile phone data, charting his visits to the mother’s flat in Haverfordwest.

Prosecutor Caroline Rees KC highlighted the distances between Phillips’ home, the mother’s address and Glangwili Hospital, telling the jury that the timings were central to understanding the sequence of events that night.

This concluded the evidential phase of the trial.

Judge issues legal directions

Late this morning (Friday, Dec 5) Judge Paul Thomas KC delivered his directions to the jury, outlining the legal tests required for convictions against both Phillips and the child’s mother. He reminded jurors to consider each charge separately and to apply the law only to the evidence they had heard.

Prosecution closing speech

In her closing address at early this afternoon, Rees KC told the jury that 10-week-old Baby C had been a “happy little baby” who showed “no signs of distress” in a video recorded by his father on January 23, 2021.

She said that within hours, by the early morning of January 24, the infant was in hospital with what she described as a “gaping tear in his anus”.

Rees KC argued that the evidence of who caused the injuries “points in one way – towards Christopher Phillips”.

Turning to the baby’s mother, she said the prosecution’s case was that she was “not without blame”, telling the jury that the mother had “failed in her duty to keep her baby safe”.

“She at the very least ought to have realised that her baby was at serious risk from the man she brought into her home,” Rees KC said. “She didn’t take any steps to keep that baby safe. She prioritised Christopher Phillips over her own child.”

Jury expected to retire

No defence closing speech was delivered today and no further evidence is scheduled. The jury is expected to retire shortly to begin its deliberations.

The case continues at Swansea Crown Court.

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Farming

FUW urges government action as plunging dairy prices threaten family farms

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THE FARMER’s UNION OF WALES has sounded the alarm over a sharp and sustained collapse in dairy prices, warning that the situation is placing intolerable pressure on family farms already grappling with regulatory change, rising costs and wider economic uncertainty.

The Union convened an emergency meeting of its Animal Health and Dairy Committee last week to assess the scale of the crisis. Representatives from across Wales reported widespread anxiety, with many members seeing milk prices fall dramatically through the autumn. Processors are now signalling further cuts in early 2026, while commodity markets offer little sign of stability heading into spring.

Farmers, fearful of jeopardising commercial relationships, have approached the FUW confidentially to express grave concern about projected milk payments for the coming months. Many say the offers being made will fall far below the cost of production.

Average milk prices are forecast at just 30–35 pence per litre, against estimated production costs of 39–44 pence per litre (Kite Consulting). On current trajectories, the FUW warns a typical Welsh dairy farm could lose thousands of pounds per month for as long as the downturn persists.

Following its committee meeting, the Union raised the matter directly with Deputy First Minister Huw Irranca-Davies MS during talks in Cardiff on Wednesday, December 3. Officials stressed the immediate threat facing family-run dairy farms and called for urgent consideration of government support to prevent long-term damage to the sector.

Gerwyn Williams, Chair of the FUW Animal Health and Dairy Committee, said the pace of the price crash was “unprecedented”.

“Farmers are facing an impossible situation where input costs remain high while the value of their product plummets. The viability of many family farms is now at serious risk. We need immediate assurances that this crisis is being treated with the urgency it deserves.

“Some can weather a short storm, but rumours that this could continue into summer 2026 will see businesses shut. These modest family farms have already invested heavily to meet regulatory requirements. Cuts on this scale will severely impact their ability to service repayments.”

FUW Deputy President Dai Miles warned that the consequences extend far beyond farm gates.

“Dairy farming underpins thousands of jobs in Wales and is central to the economic, social and environmental fabric of rural communities. When prices fall this sharply, it isn’t just farmers who suffer — local businesses, services and entire communities feel the impact.

“We have made it clear to the Deputy First Minister that government must work with the industry to provide immediate stability and a long-term resilience plan.”

The FUW says it will continue to work with the Welsh Government, processors and supply-chain partners to seek solutions and secure fair, sustainable prices for producers.

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Community

Haverfordwest’s first memory tree brings community together this Christmas

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Spud Box is delighted to launch a brand-new festive initiative for the people of Pembrokeshire – Haverfordwest’s first Memory Tree, now open to the public at our premises.

The idea, inspired by Drew from The Big Pembs Panto, invites members of the community to write and hang personal messages on the tree. These can be tributes to loved ones, cherished memories, or simple Christmas wishes.

The project has been created to give people a meaningful way to connect during the festive season. All materials – including paper, plastic pockets and ribbon – are provided free of charge. Visitors are also welcome to enjoy complimentary hot drinks, kindly supplied by Connect: Pembrokeshire, along with mince pies donated by Brakes.

Anyone who prefers to create their message at home can bring it in, and the team will be happy to help attach it to the tree.

Donations are being encouraged in support of Sandy Bear Children’s Bereavement Charity, making the Memory Tree both a reflective and charitable community event.

The tree itself looks spectacular thanks to Sion from DSR Batteries, who supplied the lighting. The project has also received generous support from Marty at Sandy Bear Children’s Bereavement Charity and Pure West Radio. Spud Box welcomes other community groups or organisations who wish to get involved.

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