News
Transport for Wales says sorry for ongoing train chaos
TRANSPORT FOR WALES has apologised to its customers for the breakdown of locomotives which has caused chaos to railway users in Pembrokeshire and beyond.
The apology comes as commuters have been warned that the travel chaos is likely to continue for at least the next three weeks after Transport for Wales (TfW) stated that an ‘unprecedented’ third of the network’s 127 fleet – 37 locomotives – are damaged.
The handover between the previous franchise holders, Arriva Trains Wales, has also been cited as an issue by the Welsh Government and TfW, with a significant number of train cancellations due to the fact that no spares were available when the handover took place, with tooling and spares taken by Arriva.
In last week’s paper, we reported that many services had been cancelled and that some were running with the help of replacement bus services.
The Herald understands buses from Milford Haven have been booked for the next three weeks for some services.
The firm’s director of customer services, Bethan Jelfs, told The Herald: “Customers are affected throughout our network.
“We are really sorry this is impacting on customers and their journeys and day to day lives.
“We are trying to share that pain around and trying to run trains where the need is greatest, but pretty much all of our routes will be affected.”
She added: “There are some replacement road transport provisions in place for customers and that really is regrettable because we’re not able to run the level of service we want.”
Ms Jelfs explained to The Herald: “We are running services as much as we can but some will be short-form, so customers may experience trains busier than usual.”
Services between Cardiff and Carmarthen, Swansea and Fishguard, the Cambrian line between Aberystwyth and Shrewsbury and Heart of Wales line from Llanelli to Llandovery are all affected.
The government has vowed to transform the service and operators KeolisAmey has ordered 148 new trains costing about £800m.
The Welsh Conservative leader used First Minister’s questions last week (Nov 20) to secure answers as to what Transport for Wales’ plan of action is for resolving the capacity issue with its stock.
It follows TfW’s full page apology published in Welsh newspapers where they stated customers ‘haven’t received the service that they deserve and expect’.
Despite past promises of a high quality, affordable, and accessible train network in Wales made by Carwyn Jones, Paul Davies AM highlighted that. TfW’s morning commuter train from Chepstow and Caldicot to Newport and Cardiff has been cancelled 16 times in the last 20 weekdays; Blaenau Ffestinog, Betws-y-coed and Llanrwst have had no trains all day on seven of the last 20 weekdays; And the 08.40 train from Aberystwyth to Shrewsbury was cancelled on four days last week.
Mr Davies also questioned the transparency of the Welsh Government surrounding the tender specification against which the potential rail operators were to bid in order to win the current contract, as Carwyn Jones has refused to make it public.
Under pressure from Mr Davies, the First Minister conceded that the document will be published, but refused to give any time frame.
Outside the Chamber, he told The Herald: “If the problems of Transport for Wales are serious enough to warrant full page apologies in several newspapers, it surely means the Welsh people are angry and concerned at the state of rail capacity in their country.
“I am certain they will be even angrier after seeing him dodge questions on this today.
“The early failures of TfW are disappointing but hardly surprising. The Welsh Labour Government have built a track record of failing miserably at transport and infrastructure projects over the years, so we should continue to expect such failures.
“Going forward, we need far more transparency and dialogue from the Welsh Government, less deflection and obfuscation. Hopefully, the next First Minister will change things, but given the Labour Party’s track record, I sincerely doubt it.”
Stephen Crabb MP told The Herald: “The explanation given by Welsh Government for the current rail disruption in West Wales just isn’t good enough. Services have been cut with very little warning and no clear idea when the issues will be fixed. People who need that service to travel to Carmarthen for work or for medical appointments face massive inconvenience.
“We were promised an upgraded service when Transport for Wales took over from Arriva Trains Wales and that has not been the case. Time and time again Pembrokeshire is treated as an afterthought by Welsh Government.”
As the Herald was going to print, South Wales Central AM, Andrew RT Davies, was calling for an Assembly inquiry into the chaos currently being seen across the rail network in Wales.
He told The Herald that constituents across his region have contacted Mr Davies to express their dismay at the situation, which has seen a significant number of journeys cancelled or replaced by buses.
Consequently, Andrew RT Davies has written to the Chair of the Assembly’s Economy, Infrastructure and Skills Committee, Russell George, requesting the committee considers undertaking an inquiry into the disruption.
Commenting on the fiasco, South Wales Central AM, Andrew RT Davies, told this newspaper: “To say rail services across the Valley Lines network have been a shambles over the past few weeks is an understatement with severe disruption for commuters across South Wales.
“As well as severe overcrowding, there have been numerous delays and cancellations, with a lack of rolling stock to blame and no spare parts to patch up the current fleet.
“We’re led to believe that around a third, possibly even up to a half of all trains in Wales are out of action, and it’s clear the handover from the previous franchise holders, Arriva Trains Wales, has been poorly executed.
“This has been a very frustrating period for my constituents and many other people across Wales, and I believe this warrants a significant and substantial inquiry from the National Assembly’s Economy and Infrastructure Committee.
“It has clearly been a very difficult start for Transport for Wales – and whilst immediate improvements were always unlikely – the fact the day-to-day management of services is getting worse does not bode well for future promises.”
Crime
Detective Chief Inspector describes child’s death as ‘heartbreaking’
POLICE have described the death of seven-year-old Louis Linse at the hands of his mother as a “heartbreaking incident” that has deeply impacted officers and the local community.
Papaipit Linse, 43, from Haverfordwest, pleaded guilty to manslaughter by diminished responsibility at Swansea Crown Court earlier this week. Louis was found unresponsive in his bed on January 10 after Linse called emergency services to report his death.
Detective Chief Inspector Gary Williams, who led the investigation, reflected on the tragic events and the challenges faced by his team.
“This was a truly heartbreaking incident, involving the death of a young child at the hands of his mother,” DCI Williams said. “Officers who attended the scene were met with an incredibly difficult and emotive situation, yet they acted with professionalism and care, ensuring that a thorough investigation was conducted.”
The case has not only shocked the local community in Haverfordwest but has also brought to light the deep personal struggles and trauma faced by Linse in the years leading up to the tragedy.
A troubled family history
Linse, originally from Chiang Mai, Thailand, is the estranged wife of 51-year-old Edward Linse, a former businessman now detained in a psychiatric facility. Their marriage was marked by years of domestic violence, financial hardship, and failed business ventures.
In 2017, Edward assaulted his wife at their £1.2m Cheshire home during an argument about visa issues. The attack, carried out with a children’s book as a weapon, highlighted the volatile nature of their relationship. His lawyer, Peter Malone, told the court that Edward struggled to control his emotions, which he traced back to difficulties experienced during his boarding school years.
The violence escalated over the years, with Edward eventually convicted of a brutal assault on his own parents. Following his incarceration in a psychiatric facility, Linse was left to care for their two children alone.
The breakdown of their marriage was compounded by financial woes. After the failure of a café venture in Chiang Mai, the couple relocated to the UK. In 2022, their landscaping business, Alderley Landscapes, ceased trading, leaving Linse to move to Haverfordwest with her children in search of a fresh start.
Life in Haverfordwest
Neighbours in Upper Market Street described Linse as a quiet, reserved figure who homeschooled her two children. Despite her struggles, those close to the family said Louis appeared well-cared-for, with one neighbour, Dr Sean Phelan, expressing disbelief at the tragedy.
“I never thought something like this could happen,” Dr Phelan said. “The children were polite and seemed happy. It’s shocking to think of what must have been going on behind closed doors.”
Forensic teams have been working at the scene since the incident, piecing together the circumstances surrounding Louis’ death. Floral tributes have been placed outside the property as the community mourns the young boy’s loss.
Police dedication
DCI Williams praised the dedication of the officers involved in the investigation, acknowledging the emotional toll such cases can have on emergency responders.
“Our team has worked tirelessly since January to uncover the circumstances of Louis’ death and to ensure justice was brought for him,” he said. “While no result in court can undo this loss, we hope it offers some measure of closure to those who knew and loved Louis. Our thoughts remain with them during this devastating time.”
The case also serves as a reminder of the importance of early intervention and support for families facing domestic violence and mental health issues. Police urged anyone in similar situations to seek help from local services.
Awaiting sentencing
Linse has been remanded in custody and will be sentenced on December 13. The court is expected to consider the impact of her mental health struggles and the years of abuse she endured when determining her sentence.
As the investigation concludes, the police and community alike continue to grapple with the profound loss of a young life under such tragic circumstances.
Papaipit Linse: Admits killing her son, but denies murder
Business
Deposit Return Scheme diversion ‘illogical’ says Pembrokeshire brewery
TENBY HARBOUR BREWERY and local Senedd Member Samuel Kurtz have urged the Welsh Government to reconsider its decision to withdraw from a UK-wide Deposit Return Scheme (DRS) due to its insistence on including glass.
Earlier this week, Climate Change Secretary Huw Irranca-Davies announced that the Welsh Government would no longer participate in the development of a UK-wide DRS, citing issues arising from the UK Internal Market Act 2020. This decision is believed to be influenced by the Welsh Government’s plan to include glass in its scheme—a factor that contributed to the collapse of Scotland’s DRS in 2023.
The move has been met with frustration and anger from numerous organisations, who argue that this divergence will increase costs for Welsh producers and consumers.
Commenting on the matter, Samuel Kurtz said: “This decision is deeply frustrating, and to diverge from a UK-wide scheme shows that it is not one made with the best interests of Welsh consumers and producers at its core.
“The UK market is so interlinked that any decision which places Welsh businesses at a competitive disadvantage should not proceed. These calls from a range of industry and business representatives have been ignored by the Welsh Government.
“For the sake of our businesses and consumers, I urge the Welsh Government to reconsider its decision, align itself with the UK-wide scheme, and provide proper support to Welsh businesses.”
Industries, especially the micro-brewery sector, would be especially hit hard in Wales by the Welsh Governments choice.
Speaking following this announcement, Richard Johnson, Head Brewer at Tenby Harbour Brewery said:
“The brewing industry has had to tread a path through covid lockdowns, energy price increases, a cost of living crisis and rising wage and national insurance bills, making it increasingly difficult for brewers get good returns and re-invest in their businesses.
“Wales is a recycling nation, so a blunt ‘one size fits all’ approach creates additional logistical and financial burdens on the smallest producers, when the very largest producers are generating the majority of the recycling demand.
“It also seems illogical to diverge away from a UK wide scheme which will put Welsh brewers and drinks producers at a disadvantage.
“The UK and Wales has a proud brewing heritage, but adding in measures such as DRS to small brewers means that their time and money are directed to these activities, instead of using their time for innovation and R&D, of which the UK brewing scene is known and revered for.”
Business
Bluestone crowned ‘Best Small Company for UK Parks and Lodge Holidays’
BLUESTONE is celebrating a major win after being named the Best Small Company for UK Parks and Lodges Holidays at the prestigious British Travel Awards 2024.
The announcement was made at the prestigious awards ceremony this week, marking yet another significant achievement for the popular West Wales destination.
This award recognises Bluestone’s commitment to providing exceptional family holiday experiences at its 500-acre resort in the stunning Pembrokeshire Coast National Park.
“We are absolutely thrilled to receive this award,” said Bethan Rees, Head of Marketing at Bluestone. “It’s a testament to the hard work and dedication of our entire team, who create magical and memorable experiences for families all year round. We are incredibly grateful to every single one of our guests who voted for us and who choose to visit us year on year.
“When you look at the array of other finalists, the award demonstrates why we’re so proud of winning it. This is due to our continued investment, team, and commitment to environmentally sustainable tourism.”
This award builds on Bluestone’s impressive track record. It has consistently received high praise for its family-friendly facilities, commitment to sustainability, and dedication to providing outstanding customer service. Earlier this year, Bluestone was again recognised by Which? as one of the UK’s top holiday destinations and the best rated in Wales.
The British Travel Awards are the largest consumer-voted awards programme in the UK. Winning this award highlights Bluestone’s position as a leader in the family holiday market and reinforces its reputation as a top choice for unforgettable family getaways.
Bluestone, which employs over 800 people and is one of the largest employers in West Wales, is also committed to investing in its people and local community. It provides extensive training and development through its People Services team and the Bluestone Academy. In addition, it supports a wide range of local projects and initiatives through the Bluestone Foundation.
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