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Milford Haven: New 100-bedroom Tŷ Hotel opens to guests for the first time

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TODAY is being heralded as a special day for Milford Waterfront, as the doors to the brand new, 100-bedroom Tŷ Hotel Milford Waterfront opens to guests.

Lucy Wonnacott, Marketing Manager said: “We’ve been on quite a journey over the last 30 years, reinventing the former dockyard into a tourism destination. It must have been quite hard for locals to believe in the 1980s what the area would become in the future, but just look at it now. From the Tall Ships Race launching at Milford Marina back in 1991, to the transformation of heritage buildings into attractions, the addition of new buildings to accommodate residents, and hospitality, retail and service businesses, and innovative additions for visitors to eat and stay. Over the last 10 years in particular the transformation has been incredible thanks to a dedicated independent business community, committed to making Milford Haven a place that people want to visit. We’re extremely proud that our hidden gem in Pembrokeshire has evolved into a must-visit destination for locals and visitors, who come to Milford Waterfront to enjoy our bustling food scene, browse in the fantastic boutique shops and galleries, enjoy attractions such as Milford Haven Museum and Phoenix Bowl, and a varied calendar of events. But many guests just enjoy spending time here taking in the ever-changing views of Milford Marina and the Milford Haven Waterway.

The Herald asked why the hotel was built and if the Port felt that there was demad for such a large facility.
We were told: ”The Port of Milford Haven’s raison d’etre is “Building the Haven’s prosperity”. This doesn’t just mean generating income for the Port itself, it means that we invest in projects and initiatives which facilitate opportunities for us to prosper, as a community (in fact, as a Trust Port established by an act of Parliament, we ensure that our profits are reinvested for the long term benefit of the community). Growing prosperity in hospitality and tourism is one of the Port’s key strategic themes and we’re fully committed to investing in Milford Waterfront to enhance the local tourism economy. We have a strategic partnership with Visit Pembrokeshire, and also actively support the great work that Visit Milford Haven does in promoting all that Milford Haven has to offer.

“The project to build a hotel started many years before the demolition crew came in to start removing the old ice factory which served the fleets that fished out of Milford Haven for decades. It was a collaborative project which took detailed planning, and an investment of over £10m by the Port of Milford Haven. But, as our CEO, Andy Jones would say, “We know how to run a port, but we don’t know how to run a hotel so finding the right partner to manage this successfully for us was crucial.” So, we were delighted to announce in March 2021 that the Celtic Collection would be managing this brand new 100-bedroom Tŷ Hotel, right in the heart of Pembrokeshire and that it would be built by Welsh contractor, Carter Lauren Construction.”

 

Business

Wolfscastle spa earns prestigious AA recognition

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WOLFSCASTLE COUNTRY HOTEL and Spa in Pembrokeshire is celebrating national recognition after its luxury spa was included in the prestigious AA Recommended Spa Awards.

The accolade highlights the hotel’s commitment to delivering high-quality wellbeing experiences, exceptional service, and first-class facilities.

The AA Recommended Spa status is awarded to venues that provide an outstanding guest experience, combining professional expertise, premium treatments, and a relaxing environment. The recognition places Wolfscastle among a select group of leading spa destinations across the UK.

Grace, Levi and Bethan, full-time spa therapists at the award-winning Wolfscastle Spa.
Hot stone massage in the Wolfscastle Country Hotel & Spa treatment room.

The spa, which has been open for nine years, has established itself as one of Pembrokeshire’s top wellness destinations, welcoming both hotel guests and day visitors seeking relaxation in a tranquil countryside setting.

Facilities include hydrotherapy experiences, thermal suites, and dedicated relaxation areas, alongside a wide range of luxury treatments designed to help guests unwind and recharge.

Bethan, Spa Manager at Wolfscastle Country Hotel & Spa, said: “We’re absolutely delighted to be recognised by the AA as a Recommended Spa. The team here work really hard to make sure every guest feels relaxed, welcomed and properly looked after from the moment they arrive.

“To receive this recognition is very special for us and reflects the care and effort our therapists put into every treatment.”

The award further strengthens the hotel’s reputation as one of West Wales’ leading hospitality destinations, offering award-winning dining, boutique accommodation, and premium wellness experiences.

Guests can enjoy spa days, overnight breaks, and tailored treatments throughout the year.

For more information or to book, visit www.wolfscastle.com.

The hotel is also marking a significant milestone this year, with owner Andrew Stirling celebrating 50 years at the helm.

 

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Business

Pembroke South Quay boat shed expansion plans submitted

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A PADDLEBOARDING and canoeing company’s call for an extension to a boat shed at Pembroke’s South Quay, below its historic castle, has been submitted to county planners.

In an application to Pembrokeshire County Council, G Booth of Paddle West CIC, through agent James Dwyer Associates, seeks permission for an extension to the stone-built boathouse, adjacent to the cliff on South Quay fronting the Mill Pond, Pembroke.

A supporting statement says: “It is intended to erect a single storey ‘lean-to’ building, or ‘shed’ for the storage of boats, such as canoes and kayaks, and related equipment, on a vacant space adjacent to the existing stone-built boathouse.”

It adds: “The boathouse and the intended adjacent boat storage shed is located, as is to be expected, in close proximity to water, the Mill Pond. The Mill Pond is the main area of activity for Paddle West, a Community Interest Company, providing boating activities, kayaking, canoeing and paddle boarding, frequently for young people and families.”

It goes on to say: “It is intended that the structure would be lightweight, erected on the exiting hard standing. The ‘shed’ would be used for the storage of boats and related equipment.”

With regard to the historic setting, it adds: “Although the stone-built boathouse appears not to be listed, it is recognised that the walls above are listed and together they are a piece.

“Accordingly, through form and external materials proposed, timber cladding and profile sheet roofing, the aim is to ensure that the structure would be subservient and muted and not detract or compete with the visual aesthetic of the boathouse or historic walls. In effect the addition would blend into the background.”

The application will be considered by county planners at a later date.

The boathouse is sited near to the new Henry Tudor Centre in South Quay, which is due to open in Spring 2027.

The centre, expected to receive around 30,000 visitors a year, will tell the story of Henry Tudor, son of Pembroke, his Welsh ancestry and his impact on our national story, Welsh culture and our wider British heritage.

The restored derelict South Quay buildings will also house a new library and community café, and a healthcare, social services and supported employment facility in the adjoining premises.

 

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Business

Pembrokeshire hospitality rates relief scheme backed

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A WELSH Government-funded scheme to provide rates relief for hospitality businesses has been backed by senior Pembrokeshire councillors.

A report for members of Pembrokeshire County Council’s Cabinet at their March meeting said: “Welsh Government has introduced the Food and Drink Hospitality Rates Relief, this relief is aimed at eligible businesses in Wales in the food and drink hospitality sector for example, pubs, restaurants, cafes, bars and live music venues.

“The aim of the relief is to support eligible businesses to manage continued cost pressures. The relief will apply to all eligible occupied properties by offering a discount of 15 per cent on non-domestic rate bills for the period April 1 to March 31, 2027. The relief is capped at £110,000 per business across Wales.

“As this is a temporary measure, Welsh Government is providing the relief by reimbursing local authorities that use their discretionary relief powers under Section 47 of the Local Government Finance Act 1988.”

It concluded: “The food and drink hospitality rates relief 2026-27 requires the local authority to adopt a discretionary scheme [as outlined] and in accordance with the criteria and conditions specified in the guidance issued by Welsh Government.

“It is proposed that Cabinet resolve to adopt [the scheme] which can be applied to administer the relief. Welsh Government will reimburse local authorities for the relief provided in line with their guidance via a grant under section 31 of the Local Government Act 2003.”

Members backed the recommendation.

All eligible businesses must apply for this relief by the March 31, 2027, and an application form will be available on the council’s website from the April 1.

The maximum cash value of the rates relief allowed, across all properties in Wales occupied by the same business should not exceed £110,000. Businesses claiming the relief must declare that the amount being claimed does not exceed those limits.

 

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