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Lola report highlights systemic failures by council’s child protection services

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THE TRAGIC death of two-year-old Lola James has cast a harsh spotlight on the systemic failures of Pembrokeshire County Council’s child protection services.

A damning report released on Thursday (Aug 1) highlights significant lapses and procedural shortcomings that contributed to this devastating outcome. Lola, who suffered catastrophic brain injuries at the hands of her mother’s partner, Kyle Bevan, was failed by a series of critical missteps from the agencies meant to protect her. 

Bevan, described as a “monster” in court, moved into the family home in Haverfordwest just four months before the fatal attack. 

Despite prior incidents of domestic abuse and signs of escalating violence, the local authorities’ intervention remained insufficient and ineffective.

The report highlights the dire impact of staff shortages and excessive workloads within the child services department. 

Lola suffered catastrophic brain injuries at the hands of her mother’s partner, Kyle Bevan (Image: Herald)

Notably, an assessment crucial to Lola’s safety was closed prematurely by an overburdened team manager who was on sick leave without the assigned social worker’s input. This prevented a thorough evaluation of Lola’s circumstances and the necessary protective measures from being implemented.
Communication failures further compounded the issue. Information about domestic incidents and behavioural concerns was not adequately shared among agencies, leading to missed opportunities for timely intervention. 

Health visitors and social services did not maintain consistent follow-ups or escalate their concerns, even as Lola exhibited signs of distress and abuse.

The CYSUR report calls for urgent reforms, including better staff training, improved inter-agency communication, and addressing systemic workload issues. These changes are vital to prevent future tragedies and to ensure that vulnerable children in Pembrokeshire receive the protection they desperately need.

The scene of the incident back in 2020 (Pic: Herald)

In response to the report, Cllr Tessa Hodgson, Cabinet Member for Social Care and Safeguarding, issued a statement on behalf of Pembrokeshire County Council: “Pembrokeshire County Council would first like to convey their sincerest condolences to the family of Lola James and to all those who have been affected by her murder over four years ago.

“This review process, which we have fully and openly engaged with along with our multi-agency partners with whom we share safeguarding responsibilities, has been an opportunity for the local authority to reflect on its practice and to learn from the observations contained in the independent report. 

“We would like to recognise the significant commitment and input of those who have participated in the review process and who have been involved with the family over the last four years.

“The local authority takes its duties within the safeguarding arena extremely seriously and prioritises the protection and support of society’s most vulnerable. While we strive to demonstrate good practice, there is always room for improvement, and the opportunities this review has presented us with will allow us to improve how we work with vulnerable children and young people in the future.

“Ahead of today’s report’s publication, we developed an action plan to address the issues the review raised for us, and we have already made considerable progress against that plan. In addition, we have established a social care improvement board, which includes locally elected politicians, senior officers, and an external independent expert among its members. This board will oversee the delivery of the actions within that plan, with progress also being reported to local authority scrutiny committees and cabinet meetings. 

“We also hope that the report will contribute to wider ongoing learning and improvement in relation to a number of key safeguarding issues across all agencies with safeguarding responsibilities in the West Wales region and beyond. 

“It is imperative that we take all opportunities to improve our services and ensure that children and families receive the best quality of support available. Once again, Pembrokeshire County Council would like to extend its deepest sympathies to the family and all of those who knew Lola.”

Pembrokeshire County Council have issued a statement (Pic: Herald)

A joint statement from Pembrokeshire County Council, Hywel Dda University Health Board, and Dyfed Powys Police accompanied the publication of the report has been issued. 

It reads: “All agencies involved in this report wish to convey their sincerest condolences to the child’s family and to all those who have been affected by the murder of a child in such appalling circumstances. 

“This review has been an opportunity to reflect on and share learning amongst all partner organisations and practitioners on a multi-agency basis, and we acknowledge the commitment and contribution of those who have participated in the review process.

“All agencies take very seriously the opportunities presented by this review to consider our practice and improve how we protect vulnerable children. 

“We hope that the report will also contribute to wider ongoing learning and improvement in relation to a number of key safeguarding issues across all agencies with safeguarding responsibilities. 

“Lola’s case continues to reverberate throughout the community. Pembrokeshire County Council faces intense scrutiny and pressing demands to overhaul its child protection framework. 

The failure to safeguard Lola James stands as a stark reminder of the critical importance of effective, sufficiently resourced, and staffed child welfare services.

Responding to the news that a child practice review highlighted ‘missed opportunities’ to intervene before a toddler was murdered by her mum’s boyfriend, Dr Altaf Hussain MS, Welsh Conservative Shadow Minister for Social Care said: “This is a truly tragic case, that should not have been allowed to happen.

“Improving the safeguarding of children must be our top priority, but Labour in Wales are the only government in the UK to have not yet enacted a children’s services review.

“The Welsh Conservatives renew our calls for a Wales-wide children’s services review, involving every council, to improve outcomes and to avoid tragic cases such as Lola James’.”

Carl Harris, Assistant Director at NSPCC Cymru, said: “Lola deserved a happy and healthy future, but that was cruelly taken away by the horrendous actions of Kyle Bevan and the failure of her mother, Sinead James, to intervene.

“The findings in this report highlight yet again the need for greater investment in children’s services in Wales to provide comprehensive support to any child at risk of harm and to be better equipped to prevent a tragedy such as this happening again.

“It is time to make child protection a national priority. The Welsh Government has committed to transforming children’s social care, but we need to see more details on timescales, activity and progress.

“We need systemic changes that ensure children like Lola are better protected.

“We can all look out for children’s welfare, and anyone concerned about a child can call the NSPCC free helpline on 0808 800 5000, or email [email protected] . If a child is in immediate danger, please call 999.”

This report was filed by Tom Sinclair, with additional reporting by Jon Coles

 

Entertainment

Circus Mondao returns to Tenby and Pembroke Dock with spectacular new show

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CIRCUS Mondao is returning to Pembrokeshire by popular demand, bringing its traditional big top show to Tenby and Pembroke Dock.

The family circus promises a packed programme of international performers, comedy, daring stunts, showgirls, ponies and high-energy circus acts.

This year’s show includes award-winning Chilean clown Kikin, Miss Madalane’s ponies, glass balancing with Fairy Talula, fast-paced juggling from Brazil, and the Agazian Brothers from Ethiopia.

Audiences can also expect one of the most daring line-ups ever presented by Circus Mondao, including the Wheel of Death, Russian swing, Icarian games, Russian bar, chair balancing and the South American Crazy Brothers.

Organisers said the show keeps alive the atmosphere of a traditional circus while also using modern lighting, music and production.

A spokesperson for Circus Mondao said: “This is a show not to be missed. We are delighted to be returning to Tenby and Pembroke Dock with amazing artistes from around the world, including performers from Argentina, Brazil, Cuba, Morocco, Chile, Spain, Ethiopia, Wales and the UK.”

The circus will be at Marsh Farm, Marsh Road, Tenby, SA70 8DU, from Wednesday, May 27 to Sunday, May 31.

Performances in Tenby will take place at 5:00pm and 7:30pm on Wednesday, Thursday and Friday, 2:00pm and 5:00pm on Saturday, and 2:00pm only on Sunday.

Circus Mondao will then move to Harlequins RFC, London Road, Pembroke Dock, from Wednesday, June 3 to Sunday, June 7.

Performances in Pembroke Dock will follow the same times: 5:00pm and 7:30pm on Wednesday, Thursday and Friday, 2:00pm and 5:00pm on Saturday, and 2:00pm only on Sunday.

Special offers include all seats for £8.50 on Wednesdays, buy one get one free on Thursdays, four seats for £45 on Fridays, children going free on Saturdays with each full-paying adult, and family tickets on Sundays for two adults and two children priced at £45, £55 or £60.

Terms and conditions apply to all offers, and they cannot be used with any other offer.

The booking office is open Tuesday to Sunday from 9:00am and is cash only. Tickets can also be booked online through TicketSource and LoveToVisit.

 

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Business

Port reports record turnover, but debt, emissions and senior pay also rise

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Annual report shows strong growth and major investment, but underlying figures reveal a more complex picture

THE PORT OF MILFORD HAVEN has reported another year of growth, investment and strong trading performance, with rising cargo volumes, record turnover and major spending on infrastructure across the Haven Waterway.

The Port’s 2025 Annual Report shows gross tonnage rose by 11%, while total cargo movements increased by 17% to 38.3 million tonnes.

Turnover also reached £45.2 million, up from £43.2 million in 2024, marking a fourth consecutive year of revenue growth.

The Port said service performance remained strong, with more than 98% service availability for customers using its pilotage services.

As one of Pembrokeshire’s most important economic institutions, the Port plays a central role in jobs, energy, tourism, marine safety and long-term investment across the Haven.

Dr Siân George, Chair of the Port of Milford Haven, said: “Our continued growth has been achieved not by chance, but through deliberate choices, and reflects our long-term perspective – one that prioritises our customers and our many stakeholders.

“As a trust port, we are committed to our mandate to ensure we hand on the Port in a better condition to future generations. We do this by placing responsible growth, environmental stewardship and prosperity for the communities who depend on the Waterway, at the forefront of our decision-making process.”

Tom Sawyer, CEO at the Port, added: “I would describe 2025 as another year of solid performance; one where our service delivery and business resilience continued to improve.

“We saw our fourth consecutive year of revenue growth and another year of strong profits. We thank our customers and Waterway communities and partners for their ongoing support, collaboration and challenge helping us to continually improve.

“And our thanks to our teams who have worked with an unerring focus on ensuring the Port of Milford Haven continues to deliver what our customers and communities deserve.”

Major investment

The Port continued a major investment programme during the year, spending £18 million in 2025 following £27.4 million in 2024.

Projects included a new pilot boat, upgrades to the Vessel Traffic Services command centre, refurbishment of marine facilities and further development at Milford Docks and Milford Waterfront.

The new 22-metre pilot boat, Llanion, completed sea trials and is expected to strengthen safety and resilience for vessel movements on the Waterway.

The Port also continued to position Pembroke Port for future floating offshore wind opportunities linked to the Celtic Freeport.

Supporters of that strategy argue that Milford Haven and Pembroke Dock could become central to the next generation of energy jobs, particularly if floating offshore wind develops at the scale hoped for by government and industry.

The Port also expanded its workforce, with 25 new employees joining in 2025 and four apprentices taken on, which it described as a record intake.

Its marine team has grown by 35% over five years.

Community role

The annual report highlights the Port’s role as a trust port, meaning it does not have shareholders and reinvests profits back into the business.

It says close to £500,000 was invested in community initiatives during the year.

These included water safety programmes, youth projects, support for Milford Youth Matters, the Torch Theatre, STEM opportunities for young women and local environmental work around the Haven Waterway.

Milford Waterfront also received recognition through a Tripadvisor Travellers’ Choice Award, while the Port said its hotels and tourism assets continued to support local jobs and visitor numbers.

The organisation was also recognised as one of the UK’s Best Workplaces for Women, an achievement in a sector that has historically been male dominated.

Profit picture

But the report also shows that, beneath the positive headline figures, the Port faces financial and environmental pressures.

Although turnover increased, operating profit fell from £6.8 million in 2024 to £5.2 million in 2025.

Profit before interest and tax rose to £6.9 million, but that figure was helped by a £1.7 million gain from the revaluation of investment properties.

The Port’s underlying profit measure, which strips out some accounting costs such as depreciation and amortisation, also fell from £11 million to £9.2 million.

That suggests the organisation is still profitable, but facing higher costs and tighter margins despite increased shipping activity.

Borrowing rises

Borrowing also rose sharply during the year.

The report shows total borrowings increased from £17.5 million to £25.2 million, while net debt rose from £15.3 million to £20.7 million.

Much of that increase appears to be linked to long-term capital investment, including marine infrastructure, dock improvements and hospitality assets.

Ports are expensive businesses to run and maintain, and major investment often requires borrowing.

However, because the Port is a trust port with responsibilities to the wider community, the level of borrowing is a legitimate matter for public scrutiny.

The Port says committed financing is in place until 2028 and points to strong operating cash flow and diversified income as evidence of resilience.

Emissions increase

The report also sets out the Port’s sustainability ambitions, including a target to cut total greenhouse gas emissions by 63% by 2035 and reach net zero by or before 2050.

It generated close to five gigawatt hours of renewable energy in 2025, avoiding almost 900 tonnes of carbon dioxide equivalent emissions.

But the report also shows direct emissions increased.

Scope 1 emissions rose from 1,340.39 tonnes of carbon dioxide equivalent in 2024 to 1,578.15 tonnes in 2025, largely due to diesel use.

Carbon intensity also rose from 31.03 to 34.94 tonnes of carbon dioxide equivalent per £1 million of turnover.

The figures underline the challenge facing the Port as it tries to balance growth in marine activity with its environmental ambitions.

Executive pay

Another figure likely to attract attention is senior remuneration.

The annual report shows the highest-paid director received £494,000 in 2025, compared with £271,000 in 2024.

The Port says the figure included a one-off compensatory award following benchmarking of senior executive pay.

There is no suggestion of wrongdoing, and the Port is entitled to argue that a nationally significant energy port requires experienced leadership.

But at a time when many local households and businesses are facing rising costs, executive pay at a trust port is a legitimate public-interest question.

Balanced picture

Overall, the Port of Milford Haven remains one of Pembrokeshire’s most important economic success stories.

The report shows a business that is growing, investing and planning for the future while maintaining a crucial role in UK energy infrastructure.

It also shows an organisation contributing to local skills, tourism, community projects and long-term regeneration.

But the annual report is not simply a success story.

It also shows falling operating profit, rising borrowing, increased direct emissions and a sharp rise in the remuneration of the highest-paid director.

Those issues do not cancel out the Port’s achievements.

But they do matter.

For a trust port serving Pembrokeshire and the wider national interest, scrutiny is not hostility. It is accountability.

 

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Local Government

Warning to horse owners as equine influenza cases rise across UK

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HORSE owners, keepers and veterinary professionals are being urged to take precautions following a marked rise in equine influenza activity across Wales and the wider UK.

The Equine Infectious Disease Surveillance team has confirmed that, as of Thursday (May 14), there have been 52 outbreaks of equine influenza across 32 counties in England, Scotland and Wales since April 1.

Equine flu is highly contagious and can spread rapidly among horses. It can be passed on through close contact, contaminated equipment and, in some conditions, through the air over longer distances.

Officials say many recent cases are linked to the movement of horses between premises. However, yards with no recent horse movements may still be at risk, particularly where local activity has already been identified.

Horse owners, yard managers and vets are being advised to take a risk-based approach when considering horse movements and day-to-day management.

Preventative measures include ensuring vaccinations are up to date, monitoring horses for early clinical signs such as coughing, nasal discharge, fever and lethargy, implementing strict biosecurity measures, and isolating new arrivals or suspected cases promptly.

The rise in equine influenza activity represents a significant ongoing risk to horse health and equestrian activities across the UK.

Vaccination, vigilance and robust biosecurity remain essential to limiting further spread.

Anyone concerned about an animal is advised to contact their veterinarian.

Further information is available from the Equine Infectious Disease Surveillance service at www.equinesurveillance.org.

 

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