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Lola report highlights systemic failures by council’s child protection services

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THE TRAGIC death of two-year-old Lola James has cast a harsh spotlight on the systemic failures of Pembrokeshire County Council’s child protection services.

A damning report released on Thursday (Aug 1) highlights significant lapses and procedural shortcomings that contributed to this devastating outcome. Lola, who suffered catastrophic brain injuries at the hands of her mother’s partner, Kyle Bevan, was failed by a series of critical missteps from the agencies meant to protect her. 

Bevan, described as a “monster” in court, moved into the family home in Haverfordwest just four months before the fatal attack. 

Despite prior incidents of domestic abuse and signs of escalating violence, the local authorities’ intervention remained insufficient and ineffective.

The report highlights the dire impact of staff shortages and excessive workloads within the child services department. 

Lola suffered catastrophic brain injuries at the hands of her mother’s partner, Kyle Bevan (Image: Herald)

Notably, an assessment crucial to Lola’s safety was closed prematurely by an overburdened team manager who was on sick leave without the assigned social worker’s input. This prevented a thorough evaluation of Lola’s circumstances and the necessary protective measures from being implemented.
Communication failures further compounded the issue. Information about domestic incidents and behavioural concerns was not adequately shared among agencies, leading to missed opportunities for timely intervention. 

Health visitors and social services did not maintain consistent follow-ups or escalate their concerns, even as Lola exhibited signs of distress and abuse.

The CYSUR report calls for urgent reforms, including better staff training, improved inter-agency communication, and addressing systemic workload issues. These changes are vital to prevent future tragedies and to ensure that vulnerable children in Pembrokeshire receive the protection they desperately need.

The scene of the incident back in 2020 (Pic: Herald)

In response to the report, Cllr Tessa Hodgson, Cabinet Member for Social Care and Safeguarding, issued a statement on behalf of Pembrokeshire County Council: “Pembrokeshire County Council would first like to convey their sincerest condolences to the family of Lola James and to all those who have been affected by her murder over four years ago.

“This review process, which we have fully and openly engaged with along with our multi-agency partners with whom we share safeguarding responsibilities, has been an opportunity for the local authority to reflect on its practice and to learn from the observations contained in the independent report. 

“We would like to recognise the significant commitment and input of those who have participated in the review process and who have been involved with the family over the last four years.

“The local authority takes its duties within the safeguarding arena extremely seriously and prioritises the protection and support of society’s most vulnerable. While we strive to demonstrate good practice, there is always room for improvement, and the opportunities this review has presented us with will allow us to improve how we work with vulnerable children and young people in the future.

“Ahead of today’s report’s publication, we developed an action plan to address the issues the review raised for us, and we have already made considerable progress against that plan. In addition, we have established a social care improvement board, which includes locally elected politicians, senior officers, and an external independent expert among its members. This board will oversee the delivery of the actions within that plan, with progress also being reported to local authority scrutiny committees and cabinet meetings. 

“We also hope that the report will contribute to wider ongoing learning and improvement in relation to a number of key safeguarding issues across all agencies with safeguarding responsibilities in the West Wales region and beyond. 

“It is imperative that we take all opportunities to improve our services and ensure that children and families receive the best quality of support available. Once again, Pembrokeshire County Council would like to extend its deepest sympathies to the family and all of those who knew Lola.”

Pembrokeshire County Council have issued a statement (Pic: Herald)

A joint statement from Pembrokeshire County Council, Hywel Dda University Health Board, and Dyfed Powys Police accompanied the publication of the report has been issued. 

It reads: “All agencies involved in this report wish to convey their sincerest condolences to the child’s family and to all those who have been affected by the murder of a child in such appalling circumstances. 

“This review has been an opportunity to reflect on and share learning amongst all partner organisations and practitioners on a multi-agency basis, and we acknowledge the commitment and contribution of those who have participated in the review process.

“All agencies take very seriously the opportunities presented by this review to consider our practice and improve how we protect vulnerable children. 

“We hope that the report will also contribute to wider ongoing learning and improvement in relation to a number of key safeguarding issues across all agencies with safeguarding responsibilities. 

“Lola’s case continues to reverberate throughout the community. Pembrokeshire County Council faces intense scrutiny and pressing demands to overhaul its child protection framework. 

The failure to safeguard Lola James stands as a stark reminder of the critical importance of effective, sufficiently resourced, and staffed child welfare services.

Responding to the news that a child practice review highlighted ‘missed opportunities’ to intervene before a toddler was murdered by her mum’s boyfriend, Dr Altaf Hussain MS, Welsh Conservative Shadow Minister for Social Care said: “This is a truly tragic case, that should not have been allowed to happen.

“Improving the safeguarding of children must be our top priority, but Labour in Wales are the only government in the UK to have not yet enacted a children’s services review.

“The Welsh Conservatives renew our calls for a Wales-wide children’s services review, involving every council, to improve outcomes and to avoid tragic cases such as Lola James’.”

Carl Harris, Assistant Director at NSPCC Cymru, said: “Lola deserved a happy and healthy future, but that was cruelly taken away by the horrendous actions of Kyle Bevan and the failure of her mother, Sinead James, to intervene.

“The findings in this report highlight yet again the need for greater investment in children’s services in Wales to provide comprehensive support to any child at risk of harm and to be better equipped to prevent a tragedy such as this happening again.

“It is time to make child protection a national priority. The Welsh Government has committed to transforming children’s social care, but we need to see more details on timescales, activity and progress.

“We need systemic changes that ensure children like Lola are better protected.

“We can all look out for children’s welfare, and anyone concerned about a child can call the NSPCC free helpline on 0808 800 5000, or email [email protected] . If a child is in immediate danger, please call 999.”

This report was filed by Tom Sinclair, with additional reporting by Jon Coles

News

20mph limit in Wales – one year on, the debate intensifies

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AS Wales marks the one-year anniversary of the introduction of the 20mph speed limit on residential roads, the policy continues to stir controversy.

Initially rolled out by the Labour government with the intention of improving road safety, the reduced speed limit has faced both criticism and support from various quarters, with ongoing debate about its effectiveness and economic impact.

Welsh Conservative Shadow Transport Minister Natasha Asghar has been vocal in her criticism of the policy, calling it a “disastrous 20mph rollout.” She emphasised that despite widespread public dissent, including the largest petition in the Senedd’s history and predictions of a £9 billion impact on the Welsh economy, the government has been reluctant to reconsider the policy. Asghar reiterated the Conservative stance: “Scrap the £33m scheme altogether, only have 20mph in high footfall areas and get Wales moving again.”

The policy has not only faced political opposition but also a significant public backlash. A petition against the default 20mph limit garnered nearly half a million signatures, highlighting the extent of dissatisfaction among the Welsh public. Additionally, there has been a reported rise in offences related to the new speed limit, with many motorists finding the varying speed limits confusing.

The 20mph speed limits have been welcomed by some, such as these St Dogmaels residents (Pic: Herald)

Labour’s Eluned Morgan has acknowledged the policy’s challenges, admitting that the blanket implementation of the 20mph speed limits had caused problems. She indicated that the government recognises that some roads may need to revert to 30mph, and a review is currently underway. The First Minister recently acknowledged that through roads with 20mph limits had been causing the most frustration among the public, and it is now up to local councils to address these concerns.

Lee Waters, the former transport minister who introduced the policy, defended it, stating that reduced speeds have led to fewer accidents and saved lives. However, he conceded that the rollout could have been better executed, citing insufficient public awareness and preparation for such a significant change.

Despite the criticisms, recent figures indicate a positive trend in road safety, with injuries on 20mph and 30mph roads falling by a third in the final quarter of last year. Furthermore, insurer esure reported a 20% drop in accidental damage claims from Welsh customers following the implementation of the 20mph limit, resulting in reduced insurance premiums for Welsh drivers. If this trend were applied across the UK, it could result in a significant economic benefit, with potential savings of approximately £50 per policy, amounting to £1.4 billion nationwide.

The First Minister recently acknowledged that through roads with 20mph limits had been causing the most frustration among the public

The introduction of the 20mph speed limit has also affected events such as the Junior Tour of Wales cycling race, which had to be shortened and rerouted due to the new speed regulations. This has prompted criticism from Conservative figures who argue that such policies should not negatively impact sporting events and other activities.

Natasha Asghar further commented on the need for a “common-sense approach” to active travel, highlighting that while promoting walking and cycling is important, the current strategy of pushing people out of cars through measures like the 20mph limit is not practical or effective.

The Welsh government’s decision to make 20mph the default speed limit in built-up areas has sparked a complex debate, balancing road safety against public opinion and economic concerns. With a review in progress and ongoing discussions, the future of the 20mph policy in Wales remains uncertain. Whether the government will make adjustments or hold firm in its commitment to reduced speed limits will likely continue to be a point of contention in Welsh politics.

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News

Welsh Conservatives demand vote in Senedd to save winter fuel payments

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THE Welsh Conservatives have forced a vote in the Senedd, urging the UK Government to reverse its decision to end universal winter fuel payments. This move comes amidst growing concern that the UK Labour Government’s policy change will have a severe impact on pensioners across Wales. Approximately 400,000 Welsh households, including 540,000 pensioners, are expected to miss out on payments of up to £300 this winter.

Jane Hutt MS, the Welsh Government’s Cabinet Secretary for Social Justice, Culture, Trefnydd, and Chief Whip, outlined the potential consequences of this decision in response to a written question by Welsh Conservative Leader, Andrew RT Davies MS. Hutt emphasised that the withdrawal of the universal winter fuel payments could push some pensioners into fuel poverty, raising alarms about the wellbeing of Wales’ elderly population.

In the Senedd session on 18th July 2024, the Welsh Conservatives tabled a motion calling on the UK Government to reconsider its stance on the universal winter fuel payment. Welsh Labour Members of the Senedd (MSs) are set to vote on this motion, which could determine whether the payment scheme will be reinstated.

Ahead of the debate, Andrew RT Davies MS, Leader of the Welsh Conservatives, urged Labour MSs to prioritise the interests of their constituents over party allegiance. “This debate is a chance for Labour MSs to show that they have the courage to put their constituents’ interests before their party interests,” Davies stated. “The Welsh Conservatives will not stop fighting to keep pensioners warm this winter.”

Joel James MS, the Welsh Conservative Shadow Minister for Social Partnership and Social Justice, echoed these sentiments, condemning the decision to scrap winter fuel payments. “Labour’s shameful decision to scrap winter fuel payments risks creating a fuel poverty crisis among pensioners in Wales,” he said. “In the Senedd this week, I look forward to bringing forward our Welsh Conservative debate calling on the UK Government to reverse their decision to end the universal winter fuel payment.”

The decision to cut winter fuel payments has also drawn criticism from Age Cymru. Chief Executive Victoria Lloyd expressed concern about the impact on vulnerable pensioners. “Age Cymru firmly believe that cutting the winter fuel payment this winter, with virtually no notice and no compensatory measures to protect poor and vulnerable pensioners, is the wrong decision,” Lloyd stated. “People have been sharing with us how they’ll struggle this winter without the winter fuel payment. We have heard from people who have long-term health conditions who need to have a warm home and will need to cut back on food to ensure that their homes are warm.”

The motion submitted by the Welsh Conservatives reads:

To propose that the Senedd:

  1. Expresses deep concern that around 400,000 households in Wales will lose up to £300 per person after the UK Government’s decision to end the universal Winter Fuel Payment.
  2. Notes the Welsh Government’s Cabinet Secretary for Culture and Social Justice, Trefnydd and Chief Whip’s response to WQ93698 where she stated that the UK Government’s decision to end the Winter Fuel Payment will risk pushing some pensioners into fuel poverty.
  3. Calls on the UK Government to reverse their decision to end the universal Winter Fuel Payment.

The outcome of this vote could significantly affect the financial stability and wellbeing of Welsh pensioners this winter.

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Charity

St John’s mark Falls Awareness Week by announcing new rapid response service

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SAINT John Ambulance Cymru has secured a contract to provide a new Welfare and Falls Rapid Response service in the Pembrokeshire area, which will see staff responding to incidents to assess and assist people, reducing demand on Emergency Medical Services.

The Haverfordwest-based scheme will be run in partnership with Hywel Dda University Health Board (HDUHB) and will initially run from October 1st 2024 until March 31st 2025.

The scheme will follow on from the Falls Response scheme which has been operated by St John Ambulance Cymru in partnership with HDUHB and Wales Ambulance Services University NHS Trust (WASUT) in the same area since January 2023.

The announcement comes as St John Ambulance Cymru marks Falls Awareness Week from 16-20 September alongside fellow members of the National Falls Prevention Taskforce Wales.

The Falls Taskforce is an alliance focused on falls prevention for older people in across the country and includes Age Cymru, Age Connects Wales, Care & Repair Cymru, St John Ambulance Cymru, representatives from all seven health boards, as well as national and local government, public, private and other third sector organisations.

St John Ambulance Cymru’s Head of Ambulance Operations, Helen Coulthard said: “This new contract is a testament to the great service our staff have provided to people in this area of West Wales as part of the current scheme. To date the scheme has attended to over 1,000 people and saved an ambulance from attending on more than 500 occasions.

“St John Ambulance Cymru continues to build on its record of providing high quality help to patients all over the country and we look forward to continuing that work with this new scheme.”

St John Ambulance Cymru operates Falls Response schemes in communities across Wales, working in partnership with WASUT, Aneurin Bevan University Health Board and the Vale of Glamorgan Council. In 2023 these schemes, together with the current Pembrokeshire scheme, helped a total of 12,815 patients.

Falls Response is just one of the services provided by the charity’s Ambulance Operations team, with more than 24,000 patients helped in 2023, including patient transport and other schemes such as the Taith Dda Mental Health Response Service.

For more information on the healthcare services provided by St John Ambulance Cymru, visit www.sjacymru.org.uk/en/page/healthcare-services.

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