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Health

Record NHS Wales waiting lists worsen, with one in five waiting for treatment

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HOSPITAL waiting lists in Wales hit another record high, with nearly one in five people waiting for treatment, according to latest statistics.

Official figures for June show 615,341 patients were waiting for 791,511 treatments to take place – both the highest numbers on record.

The estimated number of people waiting for treatment is up by 12% since March 2022.

So-called patient pathways – which account for patients waiting for more than one treatment – have risen by more than 80% since the outbreak of the Covid-19 pandemic.

The number of waits of more than a year was about 160,000 in July and at least two years was 23,400 – 3.5% and 4.3% increases on the previous month, respectively.

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Performance in A&E fared a little better but waits remain relatively long historically and services are still some way short of the target of seeing 95% of patients in four hours.

In July, 69.3% of patients in A&Es spent less than four hours in emergency departments from arrival to admission, transfer or discharge – a 0.4% improvement over the month.

Swansea Bay health board saw the biggest proportion spending less than four hours in A&E at 79.1%, with Cardiff and Vale the lowest at 61.7%.

In the latest data, the median average waiting time was two hours, 39 minutes – a six-minute improvement on the previous month.

The Welsh Government also has a target of no patient waiting more than 12 hours but over 10,100 patients waited at least 12 hours, according to the July figures.

Betsi Cadwaldr (3,506) topped the table for 12-hour waits, while Cardiff and Vale was the best performing on this benchmark as well (895).

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In July, 48% of life-threatening red calls received a response within eight minutes against a target of 65% – representing a 1.7% increase on the previous month.

Red-call response times have fallen from a peak of 80% in 2017.

However, in that time, there has been a substantial increase in calls, with about 58,000 in the past 12 months – more than twice the number in 2017 (22,000).

In recent years, there has also been a significant problem with handover delays at hospitals, with 20,000 hours lost in July alone.

In total, nearly 35,800 red, amber and green calls were made to the ambulance service in July, an average of 1,154 calls a day.

Response times for red calls ranged between four minutes, 30 seconds and six minutes for red calls in the four years before the pandemic.

But the median average response time in July was eight minutes, 18 seconds.

The Welsh Government has a target of 75% of patient pathways starting treatment within 62 days of cancer first being suspected, with a new aim of 80% by 2026.

But, in June, only 56.7% of patient pathways started their first definitive treatment within 62 days though this was an increase of 1.3% on May and 1.9% annually.

Cardiff and Vale health board had the best performance at 64% while the lowest was Cwm Taf Morgannwg’s 52%.

Pre-pandemic in December 2020, nearly 67% of patients in Wales were seen within 62 days but no health board has hit the 75% target since July 2020.

Judi Rhys, chief executive of Tenovus Cancer Care, said:  “The cancer waiting times figures for June show that we are still not seeing the progress that is so desperately needed. 

“As we reach the halfway point of the reporting year, it’s clear that despite limited improvement, we remain far from achieving the suspected cancer pathway target.

“Alarmingly, our current position is no better than this time last year or even the year before.”

Mark Drakeford, who served as health minister between 2013 and 2016, returned to the role on an interim basis this month, succeeding Wales’ new First Minister Eluned Morgan.

In a press statement responding to the statistics, Mr Drakeford said: “The number of immediately life-threatening red 999 calls to the ambulance service made each day was the fourth highest on record in July.

“And attendances at emergency departments continue to be above the long-term average.

“Performance against the four-hour A&E target improved, and the average time people spent in departments before being discharged, admitted to hospital or transferred also fell in July.

“There was an improvement in ambulance response times and we have also seen an improvement in hospital discharge delay figures in July compared to June.

“However, it is disappointing that the number of people waiting more than two years for treatment has increased and there’s been further growth in the overall waiting list – just as there has been in other parts of the UK.”

Sam Rowlands, the Conservatives’ shadow health secretary, said: “These woeful statistics show the NHS is in crisis as waits have increased to new records for five months in a row.

“The Labour Welsh Government has failed yet again to bear down on these excessive lists.

“Since Eluned Morgan was Labour’s health minister, how can she be trusted to turn this situation around as First Minister?

“The Conservatives believe it is past due for Labour to spend every penny they receive for health on the Welsh NHS, as opposed to prioritising the creation of 36 more politicians.”

Mabon ap Gwynfor, his Plaid Cymru counterpart, said: “There is a disappointing inevitability of failing to get to grips with NHS waiting times month after month, and this set of results published today is no different, with waiting times at their highest ever.

“While Labour in Wales has been too focused on internal fighting, the new First Minister has left a legacy of at least 615,300 individual patients on treatment waiting lists. She promised to eliminate waiting lists but failed. A damning record for the new First Minister of Wales.

“A radical rethink in approach is needed.”

Health

Better pregnancy or baby loss bereavement care for people in Wales

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SANDS the UK’s leading pregnancy and baby loss charity, is supporting the National Strategic Clinical Network for Maternity and Neonatal Services to create tailored bereavement care pathways for those who have experienced pregnancy or baby loss in Wales.  

The pathways aim to reduce inequalities and improve the quality of bereavement care provided to parents and families, and has been made possible by funding from the Welsh Government. The pathway materials will include guidance for healthcare professionals based on evidenced best-practice, and a set of standards relating to important aspects of bereavement care.

Good quality bereavement care is vital for parents who have experienced the loss of a pregnancy, or whose baby has died. It includes sensitive communication with parents, providing a bereavement room away from maternity or labour wards, and parents being given informed choices about decisions relating to their care and the care of their babies.
 Clea Harmer, Sands’ Chief Executive, said: “Everyone affected by pregnancy loss or the death of a baby deserves high quality bereavement care and support. 

“We know that no level of care can remove the grief that many parents will feel after pregnancy loss or the death of a baby, but good care can make this devastating experience feel more manageable. We also know that poor quality or insensitively delivered care can compound and exacerbate pain.

“This launch follows a huge amount of hard work and determination from our partner organisations, the generous support of many bereaved parents and families, and medical professionals who have shared their experiences.

“We hope that through supporting the National Strategic Clinical Network for Maternity and Neonatal Services, we can work together to make sure everyone affected by pregnancy or baby loss gets the care that they need.”

In developing the pathways for Wales, Sands carried out a series of listening events for parents and health professionals during 2024, to understand how bereavement care in Wales can be improved. 

These insights will be incorporated into work with the National Strategic Clinical Network for Maternity and Neonatal Services to introduce pathways to address specific needs after miscarriage, Termination of Pregnancy for Foetal Anomaly (TOPFA), stillbirth, neonatal death or Sudden Unexpected Death in Infancy (SUDI).

Chief Midwifery Officer for Wales, Karen Jewell said: “We are delighted that we have been able to support this important initiative to develop and implement a National Bereavement Care Pathway for Pregnancy and Baby Loss.

“Pregnancy loss or the death of a baby is devastating, and this initiative will help to ensure that every family who suffer from this are appropriately and compassionately supported.

“Our significant investment into bereavement services will improve care and ensure consistency across Wales, the Bereavement Support Grant will continue to support organisations like Sands to extend and deepen bereavement support and fill the gaps that currently exist.”

Healthcare professionals are an important part of the Sands community, and the charity wants to support them to deliver good bereavement care. The pathways will introduce dedicated support for medical staff who care for bereaved families in Wales.

Cara Moore, Lead Midwife from the National Strategic Clinical Network for Maternity and Neonatal Services said: “We are thrilled to be leading the development and implementation of the development and implementation of bereavement care pathways in Wales in collaboration with Sands. The development of pathways will ensure consistent high quality and sensitive bereavement care is offered to all bereaved parents in Wales. This will be supported through training, interdisciplinary collaboration and continuous monitoring and promises a sustained improvement in the experiences of bereaved parents.

“We are also pleased that the implementation of the pathways align with and supports long term plans for the delivery of high quality maternity and neonatal care in Wales.”

Marc Harder, Head of Bereavement Care & Hospital Liaison at Sands, said: “Earlier this year, bereaved parents and families in Wales generously shared their stories of pregnancy and baby loss with us during a series of listening events. Key themes that arose included gaps in compassionate care, inappropriate and insensitive medical terminology, care outside of the hospital and inconsistency in bereavement care provision.

“We are delighted to be working in partnership with the National Strategic Clinical Network for Maternity and Neonatal Services to develop bereavement care pathways that will begin to address these concerns and lead to higher quality care at such a difficult time for parents and families. We will continue to work with parents, professionals and other stakeholders to ensure an evidence-based and community-led approach to the development of Wales-specific pathways.”

More information about the bereavement care pathways in Wales
The project in Wales is led by Sands in collaboration with a number of other charities and professional organisations, and funded by the Welsh Government. The project provides dedicated, evidence-based care pathways designed for all healthcare professionals and staff involved in the care of women, birthing people, partners and families at all stages of pregnancy and baby loss.

Five experiences of pregnancy or baby loss are included in the pathway project including miscarriage, TOPFA, stillbirth, neonatal death and SUDI.

Sands is here to support all bereaved families in Wales and across the UK. The charity provides support through its Freephone helpline, online community and resources, and through a network of regional support groups run by trained befrienders, all offering in-person peer support. 
 Find out more about all the ways the charity offers bereavement support.  

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Health

‘Junior’ doctors change name to ‘resident’ doctors

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THIS WEEK (Sept 18) the doctors who formerly were known as “junior” doctors mark their official transition to the title “resident” doctors. The BMA, the representative body for doctors in the UK, from today will refer to this cohort of doctors as resident doctors and leave the former misleading title behind.

Resident doctors are fully qualified doctors who are either currently in postgraduate training or gaining experience as locally employed doctors, to become the consultants, GPs or specialists of tomorrow. They form the largest single group in the UK’s medical workforce, with many having more than a decade of experience as highly qualified professionals. After many years of calls for the term “junior” to be retired as both misleading and demeaning to the skills of doctors, the BMA voted in 2023 to move to a new term.

In February 2024 a BMA survey showed the change to “resident” was supported by 91% of junior/resident doctors. From Wednesday, the word “junior” will be replaced by “resident” in all BMA and Government communications, with the NHS, media and healthcare institutions all encouraged to follow suit. “Resident doctor” also brings the UK closer to international terminology, the title being used in the US, Canada, Spain, Australia and many others.

The Welsh Resident Doctors Committee (WRDC) co-chairs Dr Oba Babs-Osibodu and Dr Peter Fahey said: “This change is a positive step forward for both doctors in Wales, who will now feel acknowledged for their extensive skills and years of experience, and for patients, who can rest assured that there is nothing ‘junior’ about the doctor looking after them”

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Health

Paul Davies MS demands urgent action on ambulance services in Pembrokeshire

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CONCERNS over ambulance services in Pembrokeshire have escalated, with local politician Paul Davies MS raising critical questions in the Senedd today, demanding urgent reassurances from the Welsh Government. The issue comes in the wake of several distressing incidents, including the recent death of a man after a nine-hour wait for an ambulance in Pembroke Dock.

In a statement posted on his Facebook page, Mr Davies expressed his alarm following numerous complaints from local residents. He said: “I’ve called for a statement from the Welsh Government on the delivery of ambulance services, following local concerns that I’ve received. Reassurances must be given that beds will not be removed from Withybush Hospital, as the removal of beds will only add further strain to the system. Support is also needed as a matter of urgency, as staff feel that they’re facing more and more paperwork and targets.”

The Conservative Senedd Member also highlighted that ambulance staff are increasingly struggling under heavy pressure, with added paperwork and challenging targets contributing to low morale. He raised the matter in the Senedd chamber, calling on the new Cabinet Secretary for Health and Social Care to make an urgent statement.

Addressing the Trefnydd, Mr Davies said: “Ambulance staff have raised concerns with me about services in Pembrokeshire, and I was alarmed to hear that 30 beds are to be removed from Withybush Hospital and Glangwili Hospital in due course. I was also alarmed to hear that ambulances despatched to Pembrokeshire are no longer ring-fenced to return, and the priority is to clear the backlog at Glangwili Hospital before any backlogs at Withybush Hospital.”

He further noted that staff are now facing a target of 15 minutes to complete a patient handover at A&E and another 15 minutes to restock and clean the ambulance, which is putting significant strain on already overstretched emergency workers. According to Mr Davies, morale among ambulance staff is at an all-time low, with many refusing to work overtime, particularly at night, due to concerns over spending extended hours waiting to discharge patients at hospitals.

“These are serious issues affecting both patient care and staff wellbeing,” he said. “Staff are telling me they are under more pressure than ever, with unnecessary paperwork and a target-driven approach that’s draining morale. It’s clear that we need a statement from the new Cabinet Secretary for Health and Social Care to address these concerns urgently.”

David Bye, pictured here with his wife Pauline, died after a nine-hour wait for an ambulance in Pembroke Dock

The demand for action follows a number of recent tragedies in the area linked to delayed ambulance response times. The case of David Bye, who died after a nine-hour wait for an ambulance in Pembroke Dock, has shocked local residents, who are now vocal in their demands for improved healthcare services across Pembrokeshire. Mr Bye’s death, along with other similar incidents, has intensified the public outcry for improvements to the region’s emergency response system.

The Welsh Ambulance Service has cited broader system-wide pressures, including long delays in transferring patients into hospitals, as a key cause of slow ambulance response times. However, residents and staff alike have expressed fears that removing beds from hospitals like Withybush will only exacerbate the problem.

Mr Davies has warned that without immediate intervention, the already stretched healthcare system in Pembrokeshire could deteriorate further, with severe consequences for patients and medical staff alike.

In his closing remarks in the Senedd, Mr Davies reiterated the urgency of the situation: “In light of the seriousness of the concerns raised, I believe that we need a statement now from the new Cabinet Secretary for Health and Social Care to address some of these concerns as soon as possible.”

The Pembrokeshire community will be watching closely to see if the Welsh Government responds with decisive action to ensure that local ambulance services and hospitals are properly supported, and that no more lives are lost due to delays in care.

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