Community
Mid and West Wales Fire and Rescue Service appoints firm to lead cultural transformation
New partnership follows independent review highlighting need for change
MID AND WEST WALES has appointed Senseia, a specialist independent consultancy, to support its cultural transformation journey following the findings of a recent review.
The move comes after an independent culture report by Crest Advisory identified a number of strengths but also highlighted significant areas for improvement within the Service. Key themes included the need for stronger leadership, better communication, and greater accountability to create a more inclusive and high-performing work environment.
In response, a robust procurement process led to the selection of Senseia—a consultancy with a proven track record in organisational change across multiple sectors, including the emergency services. The firm will work closely with staff and leadership teams to implement practical steps aimed at building a workplace culture rooted in trust, collaboration and respect.
Driving lasting change
Chief Fire Officer Roger Thomas KFSM said the partnership marked a major milestone in the Service’s commitment to positive change.
“The appointment of Senseia comes at an important point in our culture improvement journey.
“We are committed to creating a working environment that is safe, supportive and resilient—where our people can thrive. The Crest Advisory report provides a vital roadmap, and with Senseia’s support, we are confident in our ability to deliver meaningful and lasting cultural transformation.”
Jason Langley, Co-founder of Senseia, added: “We are honoured to support Mid and West Wales Fire and Rescue Service at this pivotal time.
“Our approach is to help organisations harness their own strengths in fresh and creative ways. We aim to leave behind a confident, motivated team—united in delivering the high standards their communities expect.”
A vision for the future
The partnership with Senseia is the latest step in the Service’s commitment to continual improvement and excellence, ensuring that its values align with the expectations of both staff and the public it serves.
Community
Special delivery of thanks as MP visits Haverfordwest sorting office
Christmas cheer for posties working through the festive rush
A CHRISTMAS message of thanks was delivered in person this week as Preseli Pembrokeshire MP Henry Tufnell paid a visit to Royal Mail staff at Haverfordwest Sorting Office.
The MP met postal workers during one of the busiest periods of the year, praising staff for their hard work in ensuring cards, parcels and gifts reach homes across Pembrokeshire in the run-up to Christmas.
Mr Tufnell said postal workers were going “above and beyond” throughout the year, but particularly during the festive period when demand is at its highest and delivery rounds are often made in challenging weather conditions.
He described postal staff as “unsung heroes”, highlighting their role in keeping communities connected and helping families stay in touch at a time when it matters most.
Speaking after the visit, Mr Tufnell said: “Our posties play a vital role in our community, and at Christmas that importance is felt more than ever. They work incredibly hard to make sure gifts and cards from loved ones arrive safely and on time.”
Staff at the Haverfordwest site were pictured alongside the MP, with some embracing the festive spirit in Christmas jumpers and seasonal outfits while continuing their daily work.
The MP also extended his thanks to postal workers across the whole of Pembrokeshire, acknowledging the dedication required to keep services running smoothly during the seasonal rush.
Royal Mail experiences its highest parcel volumes in December, with thousands of additional items passing through local sorting offices each day as Christmas approaches.
Delivering Christmas cheer: Henry Tufnell MP with staff at Haverfordwest Sorting Office during a festive visit (Pic: Facebook).
Charity
Haverfordwest businesswomen launch 2026 charity calendar.
Bold fundraiser aims to boost breast cancer support and celebrate local female entrepreneurs
HAVERFORDWEST Business Women have launched their 2026 charity calendar, with 100% of profits from every sale being donated to breast cancer charities.
The calendar, revealed this week, features a striking and humorous design promoting body positivity while celebrating the women who run and shape businesses across the town. Organisers say the project has a two-fold purpose: to raise vital funds for breast cancer research and to highlight the diverse and growing range of female-led enterprises operating in Haverfordwest.
Each purchase will help fund life-saving research and provide essential support to those affected by breast cancer — a cause many within the group say is deeply personal to them.
A spokesperson for Haverfordwest Business Women said: “A huge thank you to all the fantastic ladies brave enough to ‘bare all’ for such an important charity. This project shows the strength, humour and solidarity of the incredible women involved.”
Calendars are available now from Victoria Book Shop and other local stockists in Haverfordwest, with all profits going directly to breast cancer charities.
Community
End of the line for Intercity 125s as GWR retires Castle Class fleet
Final services mark the end of an era for West Wales rail passengers
THE LAST remaining Intercity 125 High Speed Trains on the Great Western network will make their final scheduled journeys this Saturday (Dec 13), bringing to a close nearly 50 years of service on routes across Wales and the West Country.
Great Western Railway confirmed that its refurbished “Castle Class” sets – shortened HST formations powered by the iconic Class 43 locomotives – will be withdrawn from passenger use after this weekend. The trains, first introduced in 1976, were once the backbone of long-distance travel between West Wales and London Paddington, including the direct Milford Haven–Paddington service used by generations of students and commuters.
Although the Castle sets stopped operating long-distance routes in 2019, they continued to run regional services between Cardiff and Penzance, and were a familiar sight in Pembrokeshire during summer diagrams. Until a few years ago, it was still possible to see a 125 working into Pembroke Dock on weekend services.
To manage expected public interest, GWR will operate an additional farewell round-trip on Saturday, leaving Plymouth at 3.16pm, running to Penzance (calling only at Par), before returning at 5.32pm.
GWR said the trains will be replaced by its existing diesel fleet alongside 26 recommissioned Class 175s, which will roll out gradually during 2026.
The retirement brings a wave of nostalgia for many West Wales passengers who remember the era when a full-length 125 left Milford Haven each morning bound for London. The distinctive Valenta engine note, table seating, and early laptop users powering their machines from the staff hoover socket made the service part of local student life in the late 1990s and early 2000s.
Saturday’s farewell run will mark the final chapter for a train that transformed long-distance travel and, for nearly half a century, connected Pembrokeshire to the capital at high speed.
If you’d like, we can add a nostalgia breakout box revisiting the Milford Haven–Paddington days, the Red Dragon breakfast service, and the 125 summers on the Pembroke Dock branch.
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