News
Children left disappointed over ‘shambolic’ Christmas event
HUNDREDS of angry Pembrokeshire parents have taken to social media tonight (Dec 9) to complain about a ‘Disney’ Christmas event which left their children ‘bored, confused and in tears’. Nearly 500 comments from irate customers had amassed on the Facebook page ‘Pembrokeshire-Bay’ within hours of the event taking place.
The event, held at the Begelly Arms, was the first of four advertised by Milford Haven’s Pembrokeshire Mascots – which is run by the same couple who run the Milford Perk American style diner.
The event, which was advertised as a ‘Frozen Christmas Extravaganza’ using a flyer showing characters from the hit Disney cartoon Frozen. The hand-out boasted a ‘Frozen themed disco, party games, professional photographer, face painting, glitter tattoos, balloon modelling, buffet and fabulous Frozen candy cart with a treat for every child’. As a finale the firm promised that kids would be able to ‘see Santa on his sleigh with a free gift for all’.
At £10 a ticket the opening night promised to be full of festive fun but things quickly began to unravel.
Concerns have also been raised by parents complaining that their children were put ‘at risk’ by overcrowding. Questions are being asked how 140 tickets were sold for a function room which can hold only 100 people.
One mother told The Herald: “Firstly the queues were awful, we waited for over an hour to get in. Once we were inside there was clearly nothing there. We expected a winter wonderland but there were no decorations, no tinsel, nothing. I had not prepared tea for my daughter because there was a buffet advertised, but all that was offered was a 20p pack of crisps and a mini-chocolate bar. The advertised present from Santa was just a 5p lolly.”
Disappointed customer, Jade Bevis, said on Facebook: “Absolutely shocking! It was a complete shambles.”
Georgia Lewis added to the long list of furious customers, saying: “Such a disappointment kids were so excited but u couldn’t move in there or breathe. I asked where the party and the fun was, it was terrible, queues everywhere! Queue to get in for an hour in the rain, and then queue for face painting, so no room for dancing or games.”
She added: “No buffet, no presents, no dancing space, and no bouncy castle – just two very upset girls! Cannot believe it – and all before Christmas too – they should be ashamed of themselves”
The Begelly Arms Hotel denied any wrongdoing saying: “Would like to apologise to everyone that has had to wait to enter the Frozen party in our function suite, but would like to make people aware the party has been organized by Pembrokeshire Mascots not us.”
Peter Adams, the manager of the Begelly Arms said: “I am gutted by the way the Frozen party was conducted tonight, I have to stress though that we at Begelly Arms, were not involved in the organisation of the event. The organisers were told when they booked the room that we would allow a maximum of 100, but I was told yesterday that they had sold apparently 140 tickets. We had people waiting outside tonight in the rain, it seemed that it was more of a grotto type event than a party, where you had pictures taken and they were letting people in a few at a time.”
Mr Adams added: “We rented the room out in good faith to the organisers, who assured us that the event was well organised. Clearly it was not, as apparently parents were not supposed to accompany their children. There were mistakes made, and at one time the room was really too full. The Begelly Arms would like to thank all the people who have contacted us with their support and not blaming us for the chaos during this evening.”
The management of the company behind the event – Pembrokeshire Mascots – posted on social media saying: “I understand there are posts on here regarding our Frozen Party this evening. It’s very easy to hear a one sided story. Yes there were queues for the venue which are inevitable wherever you go – we also can’t help the fact it was raining!! We moved the queues as quickly as possible but needed to give the children time with Santa and the mascots. There were indeed queues for both the balloons and face painting which again are inevitable. We have been advising that parents are welcome however when Nan, Granddad, aunties and uncles all come along then then this again can add to the queues and congestion. As for there being no characters or party games, lots of children are having a great time playing games”
The spokesman added: “For every person that has made their concerns known to us then of course we have taken them on board.”
Charity
New Quay RNLI’s inshore lifeboat rescues stranded 26ft yacht
NEW QUAY RNLI’s inshore lifeboat was launched on service at 08:32 this morning to assist a 26ft yacht in difficulty a quarter of a mile from New Quay harbour.
Launching with four volunteer crew members, the D-class lifeboat, the Will Morgan, quickly located the vessel, with one person on board.
Simon Rigby, New Quay RNLI’s helm said, “The yacht had lost all means of propulsion, both sail and engine, and was unable to recover a fouled anchor.
“Having assessed the situation we decided that the best course of action was to take the vessel under tow to New Quay harbour. We placed two members of our crew on board, disconnected the anchor chain and began the tow.
“Having safely berthed the yacht alongside the harbour wall, we returned to station just after 09:30.”
Entertainment
Classic car extravaganza returns to Carew Castle this Bank Holiday
ONE of the highlights of the Pembrokeshire calendar is set to return this Bank Holiday, as Carew Castle prepares to host some of the finest classic and vintage cars, motorbikes, and military vehicles from across South Wales.
The Carew Castle Car Show will take place on Monday 6 May, with plenty of entertainment for all the family, including music throughout the day by local folk band ‘Razor Bill’, and a variety of vintage funfair rides and games from Pembrokeshire Attractions.
For an extra cost of £2, younger visitors will also be able to take part in a Brilliant Birds Trail around the Castle
Manager of Carew Castle, Daisy Hughes, said: “We’re delighted to host the ever-popular Car Show at Carew for another year. It’s a wonderful opportunity for enthusiasts and families alike to admire the beauty of classic and vintage vehicles in an equally impressive vintage setting.
“There is no need to book tickets in advance – just turn up on the day to make the most of this fantastic event.”
Nest Tearoom will be open from 10am onwards to serve bacon rolls and hot drinks, with the usual mouth-watering selection of homemade lunches and cakes available throughout the rest of the day. Visitors are welcome to explore the majestic Castle and Tidal Mill during their visit, to find out more about the events and colourful characters that shaped this site’s fascinating history.
While the car show itself is currently at capacity and no longer accepting new entries, anyone interested in securing a spot for their vehicle on the reserve list are encouraged to register their interest by following the link at www.pembrokeshirecoast.wales/carew-castle/events-at-carew-castle/spring-events.
Carew Castle Car Show will take place from 10am-3pm with the Castle open from 10am-4.30pm. Normal admission charges apply: Adults £8, Concessions £7, Children £6 and a Family Ticket (two adults and two children) £25.
Please note the event may not take place in the event of bad weather. For more information visit www.carewcastle.com or follow Carew Castle’s Facebook page (Carew Castle and Tidal Mill) for event updates.
To learn about other events that are taking place in the Pembrokeshire Coast National Park this Bank Holiday and throughout the rest of the year, go to www.pembrokeshirecoast.com/events.
Crime
Plea hearing for man accused of assault and strangulation
A HAVERFORDWEST man is appearing at Swansea Crown Court today (Friday, April 26) charged with assaulting and strangling a woman
Oliver Torkington, 38, of Pembroke Road, appeared at Haverfordwest Magistrates’ Court charged with two offences last month, and is in Swansea Crown Court today to make his plea, after the local court declined jurisdiction.
Torkington is alleged to have assaulted a woman in St Clears on March 23 and caused her actual bodily harm.
He is also accused of strangling her.
The case came before Haverfordwest Magistrates’ Court on March 25 and Torkington has been remanded in custody since then.
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