Business
Sub-postmaster caught in Horizon scandal offered fraction of claim
A FORMER sub-postmaster from Roch, Pembrokeshire, who was wrongly prosecuted in the Horizon IT scandal, has said he was left “in disbelief” after being offered less than 17% of his compensation claim.
Tim Brentnall was prosecuted in 2010 for false accounting after a £22,500 shortfall was identified at his branch. In 2021, his conviction was overturned, and he submitted a claim for full financial redress to the Post Office last August. Four months later, in December, he received a response that he described as “litigation all over again.”
Speaking to the BBC, Mr Brentnall said: “[I was] just in disbelief. What I prepared myself for and what came were two totally different things. It very much reminded me of receiving a summons to court from the Post Office the first time around.”
Legal battle continues
Mr Brentnall, who had his claim prepared by lawyers and forensic accountants, said his offer was significantly lower than expected. “We haven’t picked these figures out of the air,” he added.
He is one of 736 former sub-postmasters who were prosecuted due to faults in the Horizon computer system. His response from the Post Office came in a 50-page letter dismissing much of his claim, along with nearly 15,000 supporting documents that he has spent the past three months reviewing for re-submission.
“You sit down and get to a number or percentage where you think, ‘well, that’s enough for me to walk away and draw a line under it.’ But what I was offered was nowhere near that.”
Victims still waiting
Mr Brentnall highlighted the case of Terry Walters, a fellow former sub-postmaster who died in February without receiving full financial redress, despite submitting his claim more than a year ago.
“I’m 43, I can afford to wait,” he said. “But there are so many people much older than me who should be able to sit back, relax, and enjoy the years they’ve got left. Instead, they’re still fighting.”
He criticised the slow pace of compensation payments, pointing out that the UK government was able to act swiftly when public opinion demanded it. “Surely they can do something, because people are dying, and it’s not fair.”
A devastating impact
Mr Brentnall and his parents had bought the shop in Roch when he was 22, hoping to secure a future in the community where he grew up. That future was shattered in 2009 when auditors found a discrepancy and he was suspended before being taken to Haverfordwest police station for questioning.
“It was horrific. I felt totally alone and helpless. Even though I knew I hadn’t taken any money, my parents were desperate to make up the missing funds, so they took out a loan to cover the supposed debt. Then I was prosecuted anyway.”
His conviction meant he was given an 18-month suspended sentence and 200 hours of community service. “It wiped out any savings my parents had, the business we had, and cost me any future employment for the last 15 years.”
In 2021, his conviction was finally overturned, and he gave evidence to the Post Office inquiry the following year.
Government steps in
On Monday, the UK government confirmed it would take over responsibility for the Overturned Convictions Scheme, which compensates those who have had their convictions quashed.
A spokesperson for the Post Office said more than £768m had been paid to 5,100 people affected by the scandal, adding: “We continue to listen to feedback to make improvements to the redress process for those affected.”
However, for Mr Brentnall and many others, the fight for fair compensation continues.
Business
Wolfscastle spa earns prestigious AA recognition
WOLFSCASTLE COUNTRY HOTEL and Spa in Pembrokeshire is celebrating national recognition after its luxury spa was included in the prestigious AA Recommended Spa Awards.
The accolade highlights the hotel’s commitment to delivering high-quality wellbeing experiences, exceptional service, and first-class facilities.
The AA Recommended Spa status is awarded to venues that provide an outstanding guest experience, combining professional expertise, premium treatments, and a relaxing environment. The recognition places Wolfscastle among a select group of leading spa destinations across the UK.

Hot stone massage in the Wolfscastle Country Hotel & Spa treatment room.
The spa, which has been open for nine years, has established itself as one of Pembrokeshire’s top wellness destinations, welcoming both hotel guests and day visitors seeking relaxation in a tranquil countryside setting.
Facilities include hydrotherapy experiences, thermal suites, and dedicated relaxation areas, alongside a wide range of luxury treatments designed to help guests unwind and recharge.
Bethan, Spa Manager at Wolfscastle Country Hotel & Spa, said: “We’re absolutely delighted to be recognised by the AA as a Recommended Spa. The team here work really hard to make sure every guest feels relaxed, welcomed and properly looked after from the moment they arrive.
“To receive this recognition is very special for us and reflects the care and effort our therapists put into every treatment.”
The award further strengthens the hotel’s reputation as one of West Wales’ leading hospitality destinations, offering award-winning dining, boutique accommodation, and premium wellness experiences.
Guests can enjoy spa days, overnight breaks, and tailored treatments throughout the year.
For more information or to book, visit www.wolfscastle.com.
The hotel is also marking a significant milestone this year, with owner Andrew Stirling celebrating 50 years at the helm.
Business
Pembroke South Quay boat shed expansion plans submitted
A PADDLEBOARDING and canoeing company’s call for an extension to a boat shed at Pembroke’s South Quay, below its historic castle, has been submitted to county planners.
In an application to Pembrokeshire County Council, G Booth of Paddle West CIC, through agent James Dwyer Associates, seeks permission for an extension to the stone-built boathouse, adjacent to the cliff on South Quay fronting the Mill Pond, Pembroke.
A supporting statement says: “It is intended to erect a single storey ‘lean-to’ building, or ‘shed’ for the storage of boats, such as canoes and kayaks, and related equipment, on a vacant space adjacent to the existing stone-built boathouse.”
It adds: “The boathouse and the intended adjacent boat storage shed is located, as is to be expected, in close proximity to water, the Mill Pond. The Mill Pond is the main area of activity for Paddle West, a Community Interest Company, providing boating activities, kayaking, canoeing and paddle boarding, frequently for young people and families.”
It goes on to say: “It is intended that the structure would be lightweight, erected on the exiting hard standing. The ‘shed’ would be used for the storage of boats and related equipment.”
With regard to the historic setting, it adds: “Although the stone-built boathouse appears not to be listed, it is recognised that the walls above are listed and together they are a piece.
“Accordingly, through form and external materials proposed, timber cladding and profile sheet roofing, the aim is to ensure that the structure would be subservient and muted and not detract or compete with the visual aesthetic of the boathouse or historic walls. In effect the addition would blend into the background.”
The application will be considered by county planners at a later date.
The boathouse is sited near to the new Henry Tudor Centre in South Quay, which is due to open in Spring 2027.
The centre, expected to receive around 30,000 visitors a year, will tell the story of Henry Tudor, son of Pembroke, his Welsh ancestry and his impact on our national story, Welsh culture and our wider British heritage.
The restored derelict South Quay buildings will also house a new library and community café, and a healthcare, social services and supported employment facility in the adjoining premises.
Business
Pembrokeshire hospitality rates relief scheme backed
A WELSH Government-funded scheme to provide rates relief for hospitality businesses has been backed by senior Pembrokeshire councillors.
A report for members of Pembrokeshire County Council’s Cabinet at their March meeting said: “Welsh Government has introduced the Food and Drink Hospitality Rates Relief, this relief is aimed at eligible businesses in Wales in the food and drink hospitality sector for example, pubs, restaurants, cafes, bars and live music venues.
“The aim of the relief is to support eligible businesses to manage continued cost pressures. The relief will apply to all eligible occupied properties by offering a discount of 15 per cent on non-domestic rate bills for the period April 1 to March 31, 2027. The relief is capped at £110,000 per business across Wales.
“As this is a temporary measure, Welsh Government is providing the relief by reimbursing local authorities that use their discretionary relief powers under Section 47 of the Local Government Finance Act 1988.”
It concluded: “The food and drink hospitality rates relief 2026-27 requires the local authority to adopt a discretionary scheme [as outlined] and in accordance with the criteria and conditions specified in the guidance issued by Welsh Government.
“It is proposed that Cabinet resolve to adopt [the scheme] which can be applied to administer the relief. Welsh Government will reimburse local authorities for the relief provided in line with their guidance via a grant under section 31 of the Local Government Act 2003.”
Members backed the recommendation.
All eligible businesses must apply for this relief by the March 31, 2027, and an application form will be available on the council’s website from the April 1.
The maximum cash value of the rates relief allowed, across all properties in Wales occupied by the same business should not exceed £110,000. Businesses claiming the relief must declare that the amount being claimed does not exceed those limits.
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