News
Reflection on 2025: Challenge, resilience and community resolve
AS 2025 draws to a close, The Pembrokeshire Herald’s reporting tells the story of a county under sustained pressure — socially, economically and institutionally — but also one marked by resilience, civic engagement and a strong sense of community identity.
Across the past twelve months, our coverage repeatedly returned to a handful of defining themes: crime and public safety, strain within health and social care, political and economic tension in rural Wales, and the enduring strength of local communities. While many of the year’s biggest stories were troubling, they were frequently balanced by moments of progress, collective action and determination to bring about change.
More than anything, 2025 demonstrated the continuing importance of local journalism — not just in reporting events, but in prompting scrutiny, amplifying community concerns, and, in some cases, helping to drive tangible outcomes.
Crime and public safety: Unease — and accountability

Crime was an unavoidable feature of the news agenda throughout 2025. Court reports, police appeals and community warnings reflected widespread concern about violence, drugs and safeguarding, particularly where alcohol misuse or exploitation of young people was involved.
Among the most shocking cases was the jailing of a woman who stole £245,000 from a Pembrokeshire charity — a crime that went beyond financial loss to represent a profound breach of trust. Elsewhere, stories of youth drug dealing, sexual offences, domestic abuse and organised fraud painted a picture of communities grappling with harm that often occurred behind closed doors.
At the same time, the reporting also highlighted accountability. Investigations into rogue traders, sentencing for repeat offenders and renewed focus on safeguarding failures demonstrated the role of the courts and regulators in restoring public confidence.
One of the most significant long-running stories was the confirmation that the Criminal Cases Review Commission continues to actively review the conviction of John Cooper. That ongoing scrutiny, rooted in earlier investigative reporting, stands as a reminder that justice is not static — and that persistent journalism can play a role in ensuring historic cases are not immune from challenge.
Taken together, the crime coverage of 2025 reflected a sense of unease, but also a demand — from residents and victims alike — for transparency, responsibility and reform.
Health and social care: Under strain, held together by people

Health reporting this year exposed a system stretched to its limits. Emergency departments across Wales recorded some of the worst waiting times on record, with clinicians openly warning that services were “beyond breaking point”.
Behind the statistics were human stories: exhausted staff, patients left waiting in pain, and unpaid carers describing distress as a routine part of life rather than an exception. These accounts illustrated the real-world consequences of under-resourced services and delayed reform.
Yet the coverage also highlighted dedication and progress. Awards recognising frontline staff, the launch of research addressing long-standing gender health inequalities, and continued efforts by Hywel Dda health leaders to celebrate workforce resilience all showed a system held together by commitment as much as funding.
Importantly, some of the most hopeful stories came from community-level solutions. The expansion of grant funding supported by second-home council tax premiums offered practical support for local health, care and accessibility projects — modest interventions, but ones with immediate impact.
Politics, farming and the rural economy: A year of contention — and concessions

Politics in 2025 was defined by tension between national policy and rural reality. Few issues illustrated this more clearly than farming.
Months of protest eventually led to a major shift in inheritance tax policy, with the threshold for agricultural property relief increased to £2.5 million. For many farming families, this was not just a financial issue but one of survival, succession and identity — and the concession was widely seen as a hard-won victory.
Elsewhere, debates over livestock protection, climate policy, hunting, greyhound racing and rural traditions exposed deep divisions over how Wales balances environmental ambition with economic viability.
Economic pressures were felt far beyond agriculture. Rising business rates, stalled house prices and warnings about town centre decline all featured prominently, reinforcing the sense that many communities are operating close to the edge.
Against that backdrop, practical improvements mattered. One of the most positively received stories of the year was the repair and prevention of tens of thousands of potholes across South West Wales — a reminder that infrastructure investment, however unglamorous, has an immediate effect on safety and daily life.
Community, sport and environment: The county’s backbone

If crime and crisis dominated the hard news, community stories provided the emotional counterweight.
Sport, in particular, offered moments of pride and unity — from local football success to Pembrokeshire’s connections with elite motorsport. Ironman Wales once again placed Tenby on the world stage, combining athletic achievement with fundraising and economic benefit for the area.
Charitable efforts, often small in scale but large in heart, ran throughout the year: festive initiatives for children, support for the homeless, funding for local causes and quiet acts of generosity that rarely seek headlines.
Environmental reporting reflected both beauty and vulnerability — flooding, coastal concerns and wildlife management sparked debate, but also prompted action. Motions brought forward by councillors to address flood risk demonstrated how local pressure can translate into policy attention.
Looking ahead
Taken as a whole, The Pembrokeshire Herald’s coverage of 2025 tells a story of a county facing real and sometimes uncomfortable challenges — but one that continues to respond with resolve.
Fraud, violence, health system strain and economic uncertainty all tested communities this year. Yet so too did we see farmers defend their livelihoods, volunteers step in where systems faltered, and local voices push institutions to act.
As Pembrokeshire moves into 2026, the lessons of the past year are clear: strong communities need strong scrutiny, local solutions matter, and progress is most often driven not by grand promises but by persistent effort.
It is in that space — between challenge and change — that local journalism continues to matter most.
Community
Female officer keeps job after sexual touching misconduct in St Davids
Panel rules groin touch was deliberate but avoids dismissal
A DYFED-POWYS POLICE officer found to have deliberately touched a man’s groin in a St Davids club has been allowed to keep her job.
PC Zoe Williams was given a final written warning for two years after a misconduct panel ruled her actions amounted to gross misconduct following an incident at the RAFA Club over the August Bank Holiday weekend in 2024.
The off-duty officer had been drinking with friends before entering the club, where CCTV captured her making two deliberate movements towards a man’s groin and making contact at around 1:20am.
Williams denied the allegation, claiming any contact was accidental and to the man’s midriff. The panel rejected her account, finding the touching was intentional and sexual in nature, likely intended to show interest in the man.
The hearing concluded she breached standards of authority, respect and courtesy, as well as discreditable conduct. It found there was no evidence of consent and noted that several people present knew she was a police officer at the time.
Her culpability was assessed as medium to high, with the panel warning her actions had the potential to undermine public confidence in policing. Aggravating factors included sexual motivation, excessive alcohol consumption and the fact she breached multiple professional standards.
Despite the gross misconduct finding, the panel decided dismissal would be disproportionate.
It placed significant weight on her otherwise strong record, including an off-duty incident in which she helped save the life of a two-year-old child by administering CPR on a beach at Solva. The child made a full recovery, and Williams received formal commendations.
The panel described the incident as out of character and said a final written warning would be sufficient to mark the seriousness of the behaviour.
The decision to allow her to remain in post, despite a finding of sexualised misconduct, is likely to raise questions about consistency in police discipline and the message it sends to the public.
Health
Mental health referrals shake-up as 111 service rolled out across west Wales
Concerns raised over phone-based support replacing GP referrals
ADULTS seeking routine mental health support in west Wales will increasingly be directed to a telephone helpline instead of face-to-face services, following a major decision by Hywel Dda University Health Board.
The Health Board has approved a permanent change to how patients in Ceredigion access support, with plans to roll out the same system across Pembrokeshire and Carmarthenshire in phases.
Under the new pathway, patients assessed by their GP as needing non-urgent mental health support will be told to contact the NHS 111 Wales “Press 2” service, rather than being referred to community mental health teams.
The change was first introduced in Ceredigion in March 2025 as an emergency response to staff shortages.
Health chiefs now say the model has proven “safe and effective,” claiming it allows patients to receive quicker support while freeing up specialist teams to deal with more serious cases.
Liz Carroll, the Health Board’s Service Director for Mental Health and Learning Disabilities, said: “Making this change permanent will mean more adults needing non-urgent support will access help much quicker.”
She added that the move would also create capacity for those with “more complex or urgent mental health needs.”
Concerns over access and understanding
Despite the positive assessment, the decision follows a nine-week consultation in which concerns were raised by patients and professionals.
Feedback highlighted confusion about how the 111 Press 2 service works, what support it can offer, and its limitations.
There were also worries about accessibility for people who struggle with telephone-based services, as well as questions around medication and prescribing.
Andrew Carruthers, Chief Operating Officer at the Health Board, acknowledged the concerns.
He said: “People told us they wanted greater clarity and consistency… and highlighted gaps in understanding about 111 Press 2.”
He added that steps would be taken to improve awareness and build trust as the system is rolled out more widely.
Shift driven by pressure on services
Before the change, some patients in Ceredigion faced waits of up to 28 days or more for a face-to-face assessment.
However, data suggested that fewer than five per cent of those referred required that level of specialist input.
Health officials say diverting less urgent cases to the 111 service has improved access times and allowed community mental health teams to prioritise higher-risk patients.
The Health Board also confirmed there has been no increase in serious incidents or complaints linked to the temporary system.
What it means for Pembrokeshire
The phased rollout means patients in Pembrokeshire will soon see similar changes when seeking help for non-urgent mental health issues.
GPs will still be able to refer patients directly to specialist teams where cases are urgent or complex.
The NHS 111 Wales Press 2 service operates 24 hours a day and offers free access to mental health support, including Welsh-language provision.
However, the shift marks a significant move away from traditional GP-led referrals — and is likely to prompt debate over whether remote access can fully replace in-person care.
Community
Roadworks to cause delays at Milford Haven station this weekend
Overnight closure planned for access road near Victoria Bridge roundabout
DRIVERS accessing Milford Haven railway station are being warned to expect delays this weekend due to planned overnight roadworks.
Pembrokeshire County Council has confirmed that the unclassified access road leading to the station will be closed from its junction with Victoria Bridge roundabout.
The closure is scheduled to take place between midnight and 5:00am on Sunday (March 29) to allow work to be carried out on an electricity substation by National Grid.
While access to the station will be maintained, motorists are being advised that delays are likely.
There will be no official diversion route in place, as the road is not a through route.
Emergency service vehicles and those connected with the works will be exempt from the restriction. Access to nearby properties will be maintained where possible.
Pedestrian access to the station will remain unaffected throughout the closure.
The council has also confirmed that if the work is not completed within the planned five-hour window, the closure notice could remain in place for up to five days.
The Herald understands that there are typically no train services operating from Milford Haven station during the closure period.
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