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Elderly couple victims of scams

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Scam mail: The mail received by the elderly Pembrokeshire couple

Scam mail: The mail received by the
elderly Pembrokeshire couple

THE SON of an elderly South Pembrokeshire couple who spent more than £40,000 of their life savings on fake prize draws has urged others whose family may have also been taken in by scam mail to seek help from Trading Standards.

The man, who does not wish to be named, has spent years urging his parents to ignore junk mail – to no avail.

He said: “Over the years the stress it has put on my father and mother both emotionally and financially has taken its toll on their lives. It has also had a severe impact on other members of the family as well who have tried in vain to advise and intervene in my parents’ actions.”

The problems started around 14 years ago when his father, then aged 75, responded to an advert to buy books and videos.

The couple started to receive more and more junk mail, and his father would make it a priority to respond to it – often staying up late into the night to complete the paperwork for prize draws.

Important mail, such as doctors’ appointments, utility bills, and letters from the local authority, would be completely ignored so that he could continue to respond to the scam mail.

A few years later, he started to develop dementia, and although his son tried to intervene many times, his father still believed he would win – and that he was actually working for some of the companies that were contacting him so frequently.

At the peak of the problem in 2008, the couple were receiving approximately 30 to 40 letters a day – the vast majority from overseas.

But they denied that they were responding to it and hid it all over the house – in cupboards and under the bed.

“My parents were very secretive because they had effectively been ‘groomed’ by the scammers not to tell anyone about what they were doing,” said the son, who is 62.

Over a two-year period, the best part of £9,000 was sent to 70 different companies with payments ranging from £10 to £250, often with multiple payments made on the same day.

And they continued to send money – despite receiving a letter from the Office of Fair Trading saying they were victims of a scam, and cheques returned by the Canadian Police.

At last, after lengthy negotiations with Royal Mail, the son was able to re-direct their mail. Thanks to an understanding bank manager, who made him a signatory on their bank account, he was also able to take control of their finances.

“Because of the mental health issues of my parents I was unable to gain Power of Attorney but eventually with the help of the DSS I was made an appointee for my parents, which allowed me to handle their affairs with regards to benefits, council tax, electricity etc,” he said.

He added: “Until recently when I had a meeting with Pembrokeshire Trading Standards I felt alone and climbing an uphill battle with what at times seemed insurmountable opposition from regulated authorities who would not deal with a ‘third party’ only with the person named on the bill. If you are worried or concerned about a parent or member of the family who you believe is being scammed, take heart. There are ways around the system, you have to take control of the situation and stop the flow of mail and ‘demanding letters’.”

Pembrokeshire’s Trading Standards service has held a number of surgeries throughout the county offering advice on scams, and further ones are planned.

“Scams can cause a lot of anxiety. We are urging anyone concerned about them to contact us, so that we can provide help and professional advice,” said Nigel Watts, Trading Standards, Animal Health and Welfare Manager.

Cllr Huw George, Cabinet Member Environmental and Regulatory Services, said anyone could be taken in by a scam.

“These scams are incredibly convincing and many people in Pembrokeshire are being targeted,” he said. “If you think you or your family has been affected, please seek advice. The bravest phone call is the first one to Trading Standards.”

The son added that sadly, the hoaxes are so believable that his parents are still not convinced that they were the victims of scams, despite over two years of intervention.

“Even now, if my parents were to receive another letter promising them that they are ‘A Guaranteed Winner’ of an astronomical sum of money they would continue to believe it,” he said.

There is advice on how to avoid scams on the County Council’s website at www.pembrokeshire.gov.uk/ tradingstandards

If you think a member of your family or someone you care for has been affected by a scam – or if you think you have – please contact Pembrokeshire’s Trading Standards team via the Citizens Advice Consumer Service on 03454 040506 / 040505 (for Welsh speakers).

 

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Business

Plaid energy policy challenged by Labour after Adam Price interview

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LABOUR SAYS MINISTERS MUST EXPLAIN COST AND TIMETABLE FOR PYLON PLANS

PLAID CYMRU’S approach to energy infrastructure has come under scrutiny after Energy Minister Adam Price was challenged over plans to reduce the use of overhead pylons in Wales.

Mr Price defended the Welsh Government’s position during an appearance on BBC Radio Wales’ Sunday Supplement, arguing that communities must have greater confidence in how major grid projects are handled.

Plaid Cymru has pledged to give communities a stronger voice over energy developments and to look more closely at alternatives to overhead transmission lines, including underground cabling where possible.

The issue has become increasingly sensitive in rural parts of Wales, where proposed pylon routes linked to renewable energy schemes have raised concerns about landscape impact, tourism and local consultation.

However, Welsh Labour said the minister had failed to explain when any restriction on pylons would take effect, or who would pay the additional cost of placing cables underground.

A Welsh Labour spokesperson said: “Adam Price keeps saying how clear their manifesto was and yet he won’t say when they’re banning pylons. They won’t say who is paying for the extra cost of undergrounding cables.

“Without certainty, companies won’t invest. That’s thousands of clean, green energy jobs at risk. Plaid need more than a plan to have a plan.”

Labour said the Welsh Government must now set out how its policy would work in practice, including whether it amounts to an outright ban, what exemptions would apply, and how any extra costs would be funded.

The debate highlights the challenge facing ministers as Wales seeks to expand renewable energy generation while addressing public opposition to large-scale grid infrastructure.

 

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Community

Pembroke Fair praised as well-organised community event

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HORSES, STALLS AND FAMILY CROWDS RETURN TO MONKTON

FAMILIES, horse owners and visitors turned out in force for Pembroke Fair on Saturday (May 23), with many praising the event as one of the best organised in recent years.

Held at the Community Centre Field in Monkton, the annual fair brought together horse owners, traders and local families for a traditional day centred around horses, ponies, stalls and socialising.

Coloured cobs, heavy horses, ponies and horse-drawn traps attracted attention throughout the day, with many visitors gathering around the field to watch the animals being shown and led around the site.

A variety of stalls selling everything from clothing and ornaments to tack and second-hand goods helped create a lively market atmosphere, while food vendors kept visitors fed throughout the day.

Despite overcast conditions at times, the event remained busy, with many attendees staying for several hours to enjoy the traditional fair atmosphere.

Community members later took to social media to praise the smooth running of the event, with several publicly thanking organiser Charlie Price for his efforts in bringing the fair together.

Comments described the day as “well organised” and praised the welcoming atmosphere, with many saying it was encouraging to see a long-standing local tradition continuing to thrive.

The fair once again brought together members of the travelling community, local residents and horse enthusiasts from across west Wales.

A horse drive was also due to take place on Sunday (May 24), continuing the weekend’s celebrations.

Photo captions:

Traditional gathering: Horses, ponies, horse-drawn carts and market stalls drew crowds to Pembroke Fair in Monkton on Saturday (Pic: Herald).

 

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News

Watchdog criticises health board over £10m GP contract checks

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A HEALTH board has been criticised by Audit Wales after GP contracts worth more than £10m were awarded without sufficient due diligence checks.

Aneurin Bevan University Health Board allowed a GP partnership associated with eHarley Street Primary Care Solutions to take on eight GP contracts in south-east Wales, with a combined annual value of around £10.1m.

Audit Wales said the board should have carried out greater scrutiny before approving the arrangements, including checks on financial resilience, workforce plans, business risks and the partnership’s ability to manage several practices at once.

However, the watchdog found no evidence of fraud and noted the board was dealing with significant pressure in general practice, including vacant contracts and limited interest from other bidders.

The report said weaknesses in governance and scrutiny contributed to later disruption and uncertainty for patients and staff when problems emerged.

Concerns included financial and workforce pressures, unpaid invoices, and issues relating to tax and pension payments. Some contracts were later handed back, requiring the health board to step in to protect services.

Natasha Asghar MS, Welsh Conservative Shadow Cabinet Minister for Health and Social Care, said the findings were “deeply concerning”.

She said: “Patients and staff were left facing disruption and uncertainty because proper scrutiny was not carried out before these contracts were awarded.

“The Welsh Conservatives believe lessons must be learned to ensure robust checks are in place, protect frontline services and restore confidence in primary care across Wales.”

Aneurin Bevan University Health Board accepted the recommendations and said it had already strengthened its processes.

Audit Wales said the case highlighted the need for stronger checks before GP contracts are transferred, particularly when a single partnership is taking on multiple practices in a short period.

 

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