News
Pembroke: Bus driver hit and killed woman ‘he failed to see’

Picture by Mike Hillen/Herald
AN EXPERIENCED bus driver failed to see a pedestrian using a crossing in the centre of Pembroke and killed a woman “liked by all and loved by many.”
There was still no explanation why driver Stuart Heeps did not see Mrs Margaret Hanks until it was too late even though she would have been in full view for at least seven seconds.
Heeps, aged 55, of Appley Terrace, Pembroke Dock, today admitted causing death by careless driving and was jailed for 14 months, suspended for two years.
He was also banned from driving for three years and told to take an extended driving test before getting his licence back.
Swansea Crown Court heard that Heeps had been a specialist driver in the army and a bus driver for the last nine years.
Brian Simpson, prosecuting, said on March 7 Mrs Hanks, aged 75, had been walking along Northgate Street by the Mill Pond Bridge. She crossed the road on a pedestrian crossing and had almost reached the pavement on the far side when Heeps drove into her without braking or swerving.
The crash was caught by CCTV cameras and footage of the impact was shown to the court, with the agreement of Mrs Hanks’ family.
Heeps had been driving at between 17mph and 21mph in a 30mph area and did not react at all to Mrs Hanks being in front of him.
She suffered “catastrophic” head injuries and was declared dead while in an ambulance at the scene.
Heeps became so distraught he had to be comforted by passers by.
He said at the time, “She came from no-where.”
Mr Simpson said Heeps should have been able to see Mrs Hanks for 79 metres after turning into Northgate Street. He told police he had checked the exit of a car park and “scanned around” but did not see Mrs Hanks until she was on the ground.
Heeps’ barrister, Jonathan Tarrant, said he fully accepted his responsibility for the death of Mrs Hanks and had told him, “It was my fault. It was a personal failing.”
Heeps himself, added Mr Tarrant, would welcome an explanation as to why he had not seen Mrs Hanks even when she must have been right in front of his bus.
The court heard a victim impact statement from Mrs Heeps’ husband of 55 years, Derek. He said his wife had been “full of life,” a woman who would sing at the top of her voice at Haven Church, Pembroke.
He said he had lost the will to carry on with his own life and that his wife was deeply missed by her son Richard and daughter Marie, and her grandchildren and great grandchildren.
Judge Huw Davies said Heeps’ driving had come “not far short” of dangerous and not just careless. There had been plenty of time for Heeps to see that someone was using the crossing but he had not reacted at all “and you just knocked her down.”
“This was a dreadful accident for which you bear the entire blame. Even you cannot explain why you did not react as you must have done times without number over the years.
“For one reason or another you allowed your attention to wander. It would have been simplicity itself to have braked and allowed her to continue crossing the road.
“The consequences have been desperately sad and Mrs Hanks’ husband is a very different man to the one he was before losing his wife.
“Margaret Hanks was liked by all and loved by many and they have struggled to cope with an irreplaceable loss.”
*Judge Davies criticised the Crown Prosecution Service for the way the case had been prepared. It was sub standard, he said, particularly for a case involving a fatality.
He said he did not criticise Mr Simpson but those in the CPS who “hid behind his presence while he took the flak.”
It appeared, he added, that the CPS took an early indication of a guilty plea as an excuse to stop doing any more work.
Local Government
Pension divestment debate triggered but council date still unconfirmed
Gaza-linked petition passes 500 signatures threshold as Pembrokeshire meeting awaited
A PETITION calling for Pembrokeshire’s public sector pension fund to divest from companies linked to Israel has passed the signature threshold required to trigger a formal council debate – but no meeting date has yet been confirmed.
The e-petition, hosted through Pembrokeshire County Council’s own system, urges the authority to press the Dyfed Pension Fund to withdraw investments from firms alleged to be “complicit with Israel’s genocide of Gaza”.
Under the council’s petitions scheme, any submission receiving more than 500 signatures must be considered by councillors at a future full council meeting.
However, at the time of publication, the item does not yet appear on the council’s online agendas and minutes portal and no specific date has been scheduled for debate.
Agendas are typically published around a week before meetings take place.
Supporters of the proposal say the move is about ethical investing and ensuring public money is not linked to conflict or alleged human rights abuses.
One campaign supporter said: “Residents don’t want their pensions invested in companies that profit from war. Councils already take ethical positions on fossil fuels and arms manufacturing – this is the same principle.”
But others argue that foreign policy issues fall outside local government’s remit and warn the move could affect pension performance.
Sharon Ross, a freelance writer who contacted The Herald ahead of the debate, said councillors should focus on local services instead.
She said: “Local issues where councillors can make a real difference – roads, schools, GP access and business support – risk being pushed aside for international politics.
“Divesting from an entire country could reduce diversification and potentially lower returns for pension holders without achieving meaningful change overseas.”
Local government pension schemes operate under fiduciary duties requiring investments to prioritise members’ financial interests. Previous legal guidance to councils across the UK has stressed that decisions must be based primarily on financial considerations.
The Herald has asked the council to confirm when the petition will be scheduled, what proportion of the pension fund might be affected, and what financial or legal advice members will receive.
Residents can monitor the authority’s “Agenda, Minutes and Decisions” webpage for the publication of the next Full Council agenda, where the item is expected to appear once formally listed.
Further updates will follow when a date is confirmed.
Crime
Shoplifting down in Wales on paper – but local retailers say reality feels different
Police figures show recorded thefts falling locally, while shopkeepers and former offender describe ‘daily’ losses and low reporting rates
POLICE statistics suggest shoplifting is falling across Wales – but retailers in Pembrokeshire have told The Herald the problem remains persistent, under-reported and, in some cases, worse than ever.
Figures from the Office for National Statistics show a 10% decrease in police-recorded shoplifting across Wales in the year to September. In the Dyfed-Powys Police area, which covers Pembrokeshire, recorded offences fell by 20%.
The numbers were welcomed this week by retail union Usdaw, which said the drop offered “hope” that government action on retail crime was starting to have an effect.
However, several local traders said the official figures do not reflect what they are seeing on the ground.
One Milford Haven shopkeeper, who asked not to be named, told The Herald: “We don’t always report it now. You’d spend half your day on the phone. Sometimes it’s easier just to write it off. But it’s happening all the time.”
Another said theft had become “a daily nuisance”, adding that repeat offenders often returned within days.

Under-reporting concerns
The gap between statistics and experience may be explained by the way crimes are recorded.
Police figures only count incidents that are reported and logged. Retailers say many low-value thefts go unreported due to time pressures, lack of confidence that action will follow, and the administrative burden of statements and CCTV downloads.
Usdaw’s own survey of nearly 9,500 shop workers found that more than three-quarters had experienced verbal abuse, while over half had been threatened – with many incidents linked to theft.
Former offender speaks out
The Herald also spoke to a man from Milford Haven who was recently released from prison after serving time for repeated theft offences.
He said he had spent more than two years funding a drug habit by shoplifting across Pembrokeshire and in Cardiff.
According to his account, it was possible to steal goods worth up to £1,000 a day and sell them on, and he was “rarely stopped”.
“Most of the time you just walk out,” he claimed. “Even if staff catch you, they don’t always call police. It’s not worth their time.”
He said he had been detained around 50 times during what he described as hundreds of incidents, but only about ten led to police involvement and just four resulted in court.
While his experience is anecdotal, it echoes the frustrations voiced by local businesses who believe many thefts never make it into official statistics.
Government crackdown
The issue has also been raised in Parliament.
Pembrokeshire MP Henry Tufnell has previously said he has spoken to local shop owners about the impact of retail crime and has welcomed government measures aimed at strengthening enforcement.
Labour has pledged tougher action on shoplifting, including ending the widely criticised £200 threshold that many retailers felt led to low-value thefts being deprioritised, alongside promises of more visible neighbourhood policing.
Retailers say any extra support would be welcome – but many believe rebuilding confidence that crimes will be taken seriously is key.
As one trader put it: “The stats might say it’s down. But if you’re running a small shop and losing stock every week, it doesn’t feel like it.”
Community
Princess of Wales praised for ‘skill’ during local wool mill and factory visit
Royal tour shines spotlight on west Wales textile heritage and local jobs
CATHERINE, Princess of Wales was told “she’s got the skill” after trying her hand at traditional textile work during a visit to west Wales on Tuesday (Feb 3).
The royal spent the day meeting staff and apprentices at two well-known manufacturers – Melin Tregwynt in Pembrokeshire and Hiut Denim in Cardigan – highlighting the region’s long-standing reputation for craftsmanship and small-scale, high-quality production.
Stitching and mending at historic mill

At Melin Tregwynt, a family-run woollen mill that now operates as an employee-owned trust, the princess was guided through each stage of production, from weaving to finishing.
In the quality control room she was invited to mend a blanket using a needle and thread, carefully repairing the fabric under the watchful eye of experienced staff.
Paula Harding, who has worked at the mill for more than a decade, praised her technique, saying: “She did it right – and she didn’t go through the other side. That’s skill. She’s got the skill.”
Laughing, the princess told workers: “You make it look so easy,” adding that the craft was clearly “a labour of love”.
She asked questions about the history of the business, which has produced Welsh-designed blankets and throws for more than a century, and spoke with several generations of the same families who have worked at the mill.
‘Made in Wales’ denim

Later, the princess travelled to Hiut Denim, the Cardigan-based firm credited with bringing jeans manufacturing back to the town after large factories closed in the early 2000s.
The company now focuses on small-batch, premium denim and employs skilled cutters and machinists locally.
During a tour of the factory floor, the princess tried cutting out a pair of jeans and helped stitch a “Made in Wales” label onto a finished pair that staff said would be presented to the Prince of Wales.
“He will love those,” she replied.
She joked that there was “no pressure” when handed the cutting tools and said she enjoys making clothes herself, admitting the most adventurous project she had attempted was sewing a pair of pyjamas.
The royal also stopped to greet Barney, the factory’s English cocker spaniel, drawing smiles from staff.
Meeting well-wishers
Crowds gathered outside both sites to catch a glimpse of the visitor, with the princess spending time chatting with families and children before moving on.
The visit forms part of ongoing efforts by the royal household to showcase traditional industries and skilled manufacturing across the UK, with west Wales’ textile sector recognised as a key part of the region’s heritage and economy.
For workers at both businesses, the message was simple: the spotlight on locally made products and homegrown skills was just as important as the royal presence itself.

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Pete
November 25, 2015 at 11:55 pm
A correction is needed in the following paragraph as it should be “Mrs Hanks’ husband..”
The court heard a victim impact statement from Mrs Heeps’ husband of 55 years, Derek. He said his wife had been “full of life,” a woman who would sing at the top of her voice at Haven Church, Pembroke.
Izzy
November 26, 2015 at 3:59 pm
A case that a loss of life and only 14months should have been not suspended but jailed instantly custodial sentence imposed and should have had longer 5 yrs. The driver took a life of a lovely lady and maybe the victims family might see Heeps in the street walking free. I won’t get on a Silcox bus, drivers got no consideration for other road users cause they got to keep to time. I’ve had them pull out in front of me and other cars without due care and attention
Tomos
November 30, 2015 at 6:53 pm
@ Izzy:
IF what you say is correct maybe the managers need to be looked at to see if they’re pushing their drivers to hard to stick to a rigid time table?
Mark James
January 3, 2016 at 8:19 pm
Silcox bus drivers are low paid, low skilled and often low intelligence. They’re a danger to other road users, both drivers and pedestrians alike, and it’s only down to luck that there are not more deaths on the local roads.
They drive these huge vehicles as if they’re family saloons. Perhaps their schedules are too tight?