Community

More to be done on food allergies

Published

10 years ago

May 16, 2016

With daughter Daisy: Emma Howells, Pembroke allergy support group founder

PEMBROKESHIRE food businesses are being urged to make sure they are following new rules around allergen labelling.

Research by the Food Standards Agency and Allergy UK has found that despite improvements, one in four people with a food allergy has suffered a reaction while eating out in a restaurant or cafe since new allergen labelling legislation came in a year ago.

The survey also found that nearly one in five (19%) of those allergic reactions resulted in a hospital visit.

The EU Food Information for Consumers (FIC) legislation came into force in December 2014, and means that Pembrokeshire food businesses have to make information on 14 allergens available to consumers. This ranges from the most common allergens, such as peanuts and gluten, to less well known triggers for allergic reactions such as mustard and celery. Around 2 million people in the UK suffer from allergies, including 2% of adults and 8% of children.

The survey, which was carried out to mark Allergy Awareness Week 2016, found that overall, 83% of respondents have noticed an increase in measures designed to make life easier for allergic consumers – including menus marking out allergens, and staff actively checking food information with the kitchen.

More than half (58%) of allergic consumers said that their overall experience of eating out has improved; just 6% said it has got worse. As a result, a similar proportion (52%) say they now feel more confident eating out than they did before the legislation was introduced.

However, people with allergies still report a number of problems when eating out. More than two-thirds (69%) have experienced staff not understanding the severity of an allergy, and how easily a mistake can cause a reaction.

A similar number (68%) have seen staff with a lack of knowledge of what’s on the menu or in the food – including staff confusing eggs with dairy, or assuming that the customer was asking for gluten-free rather than avoiding lupin (a grain commonly used in place of wheat). Over half of allergic consumers (56%) said they have been made to feel like an inconvenience due to their allergy.

In total, around a third of those with a food allergy have suffered a reaction in the last year when eating out of the home.

The vast majority of these (25%) took place in a restaurant or cafe, with 9% being a result of takeaway food. In most cases (88%) the reaction was selftreated, with 19% of reactions resulting in a hospital visit.

Emma da Gama Howells (37) set up the Pembroke allergy support group to help local people affected by severe allergies and anaphylaxis. Her daughter Daisy (12) is allergic to peanuts and tree nuts. Emma commented:

“It’s rare that we eat out at any restaurants and if we do, we always double check to make sure that dishes are safe to eat.

“Almost everyone has a basic awareness of allergies, but I still find it hard to trust restaurants as a lot of staff still don’t fully understand how severe they can be and why it’s so important to provide accurate information.

“I hope that awareness will improve in the future and that if Daisy goes out to eat, people will be patient and treat her allergies seriously.”

Dr Chun-Han Chan, Food Allergy Expert at the FSA commented: “It’s been more than a year since the introduction of this legislation and we’re pleased to see real progress in how food businesses provide information on allergens to their customers. In general, the situation is improving for the two million food allergic consumers in the UK, and greater numbers have the confidence to eat out.

“However, our survey has found that this isn’t true for everyone, and that many establishments aren’t yet providing the information that their customers need.

The number of people suffering from food allergies and intolerances has increased in the last decade, so it’s clear that it is not something businesses can ignore. Allergies can be fatal, and this is why it is vital food businesses give their customers information they can trust.”

If anyone encounters a food business not providing information on the 14 allergens, they should report it to their local authority who will investigate. The survey showed that those affected are currently more likely to report it to staff in the first instance (69%) or complain on social media after the event (23%).

Food businesses have been given flexibility on how they provide allergy information. This can be communicated verbally through explanations by staff or signposted to where or how more information can be found on menus or in additional leaflets.

The next Pembroke allergy support group will be held on Tuesday June 14 2016 at 21C Foundry House, Orange Way, Pembroke SA71 4DR between 9.30am – 10.30am.

Community

Excellent ratings for respite centre supporting children with disabilities

Published

7 hours ago

January 21, 2026

Tom Sinclair

A PEMBROKESHIRE respite centre supporting children and young people with disabilities has been rated ‘excellent’ in all areas by Care Inspectorate Wales (CIW).

Following a recent inspection, Holly House in Haverfordwest achieved the top rating for wellbeing, care and support, environment, and leadership and management.

The result marks a significant turnaround for the service, which had previously been classed as a service of concern. CIW said the move to an excellent rating reflected sustained improvement driven by highly effective leadership focused on children’s safety and wellbeing.

In its report, CIW noted: “The Responsible Individual (RI) provides excellent strategic direction and demonstrates a clear commitment to continuous improvement, while the manager is skilled and proactive in maintaining high standards. Oversight of the service is robust and has driven significant improvements, resulting in positive outcomes for children’s wellbeing.”

Inspectors highlighted the choice, independence and opportunities offered to children who attend the centre, saying they are supported to feel safe, valued, and involved in decisions about their care. The report also praised strong relationships with families, with plans in place to build on this work and expand activities and community trips.

Feedback from families was described as highly positive, with all survey respondents rating care and support as excellent.

Pembrokeshire County Council’s Head of Children’s Services, Chris Frey-Davies said: “The Council is delighted to hear the outcome of the recent CIW inspection of Holly House. Achieving excellent ratings across all four themes is an incredible accomplishment and a true testament to the dedication and leadership within Holly House.

“As highlighted by CIW inspectors, to move from a position of significant concern to sustained excellence speaks volumes about the commitment to children’s safety and wellbeing at every level.”

Cabinet Member for Young People, Communities and the Well-being and Future Generations, Cllr Marc Tierney, congratulated the team and said the report underlined the importance of the service to local families.

“It is clear to see that the young people who attend Holly House really do benefit from the quality of care provided by our hardworking, dedicated team,” he said.

“I want to thank them for their role in supporting our young people, which also provides essential respite for local families from their caring responsibilities. This external report puts on record the high quality of this provision and underlines that our young people are at the heart of this vital service.”

Community

Water rescue training held at Llys-y-frân Lake

Published

7 hours ago

January 21, 2026

Tom Sinclair

Crews from three Pembrokeshire and Carmarthenshire stations take part in large-scale exercise

MID and West Wales Fire and Rescue Service crews carried out a large-scale water rescue training exercise at Llys-y-frân Lake on Monday (Jan 19).

The lake, set in the foothills of the Preseli Mountains and covering more than 200 acres, was used for a scenario designed to test swift water rescue skills in challenging conditions.

Specialist teams from Carmarthen, Haverfordwest and Milford Haven Fire Stations took part, each attending with swift water rescue capability.

The exercise simulated a serious incident involving a collision between two boats, with multiple casualties spread across the lake and along the shoreline.

To make the scenario as realistic as possible, mannequins of different sizes and weights were positioned at various points around the site, including floating on the surface, submerged, and placed along the water’s edge.

Boat crews carried out searches on the water and recovered casualties, while wading teams were deployed to areas that could not be reached by boat, including sections of shoreline and shallow water.

Throughout the session, firefighters practised coordinated search techniques, casualty handling and communication between crews and the Incident Commander.

The training ran from the afternoon into the evening, allowing both wholetime and on-call firefighters to take part and put their skills into practice.

The fire service is currently recruiting on-call firefighters, and says the role offers training, teamwork, leadership and problem-solving opportunities, with pay including retainer fees and call-out payments.

Community

Family pays tribute to ‘gentle giant’ Alfie Copeland, 22

Published

8 hours ago

January 21, 2026

Tom Sinclair

Police appeal for witnesses and dashcam after fatal A487 crash near Cardigan

THE FAMILY of a 22-year-old man who died in a road traffic collision on the A487 near Cardigan have paid tribute to him, describing him as “bright, happy, hilarious, adventurous, ambitious, kind and a gentle giant”.

Alfie Copeland died following the collision on the A487 northbound, close to the junction with Caemorgan Road, at around 1.05pm on Saturday (Jan 17).

In a statement released through Dyfed-Powys Police, his family said Alfie “had a bright future and so many plans”.

They added: “We will never stop missing him, always in our hearts.”

Officers investigating the circumstances of the collision are continuing to appeal for anyone who may have witnessed what happened to come forward.

Police are particularly keen to hear from drivers who were in the area at the time and may have dashcam footage which could support the investigation.

Anyone with information is asked to contact Dyfed-Powys Police online, email [email protected], or call 101, quoting reference DP-20260117-139.

Photo caption: Much-loved: Alfie Copeland has been described by his family as “kind and a gentle giant” (Pic: family).