Community
Affected by the recent storms?
IF ONE of the recent storms left you without power for 24 hours or more, you may be able to claim compensation from your electricity network distributor.
Whether you can claim depends upon the amount of time you were cut off, and whether there were more than the usual number of high voltage faults on the network.
If you’re eligible, you’ll get £27 compensation, followed by an extra £27 for each further twelve hours you’re affected. The maximum payment is £216.
These payments are made under rules set by Ofgem, the energy regulator. If you think you are entitled to compensation, you should contact your regional electricity distributor within three months of getting your power back on, if they haven’t already contacted you. Your regional electricity distributor may not be the same as the company that supplies you with electricity.
If your freezer was affected and you have food that went off , there’s no compensation specifically for that, but you may be able to claim on your household insurance.
If you’ve been badly affected by the recent flooding, you may be able to get some help from your local authority. Emergency Assistance Payments (EAPs) are part of the Discretionary Assistance Fund set up by the Welsh Government, and are to help with essential costs after an emergency or if you have experienced a disaster, for example if there has been a fire or flood in your home. Contact your local authority to find out what help is available and how to apply for it. You can apply online, by post or by phone. Find out more by calling the local rate number for mobiles: 033 0101 5000, or the freephone number for landlines: 0800 859 5924. Your local Citizens Advice Bureau can also offer support and advice on how to apply (see below on how to make contact).
If you rent your home and it has been damaged by the recent floods, you might need some information about who is responsible for doing the repairs and what happens if you need to move out while repairs are being done. Your local Citizens Advice Bureau should be able to help with this and many other issues.
Need advice?
Visit us: 43 Cartlett, Haverfordwest / 38 Meyrick St, Pembroke Dock;Telephone: Adviceline 0844 477 2020
Online information: www.adviceguide.org.uk
Considering volunteering?
Telephone: 01437 767936
Email: [email protected] or visit: www.pembrokeshirecab.org.uk/volunteering
Community
Milford Haven School warms hearts with over 200 gifts for local children

MILFORD HAVEN SCHOOL has once again led a successful Christmas charity initiative, bringing festive cheer to over 200 children in need.
For several years, the school has been supporting PATCH, the Defender House Charity, through its annual Toy Appeal. This November, a special tradition continued as a Christmas tree adorned with tags stood tall in the school, each tag representing a local child affected by deprivation.
Staff members at the school wholeheartedly participated by selecting a tag, purchasing a thoughtful gift, and placing it under the tree. These gifts were then collected by PATCH for distribution, ensuring a brighter Christmas for many children.
This year, responding to requests from the wider community, the initiative expanded beyond the school gates. Additional Christmas trees with tags were placed in prominent community locations including Milford Haven Library, Neyland Library, and Hubberston and Hakin Community Centre, allowing more community members to contribute to this noble cause.
The response was overwhelming. Over 200 presents were lovingly donated, highlighting the communal spirit of Milford Haven. Ms. Morris, the headteacher of Milford Haven School, expressed her immense pride in the staff’s involvement and extended heartfelt thanks to the libraries and community centres for their indispensable support.
“It’s more than just gifts; it’s about showing we care and understand the challenges some families face, especially during the festive season,” said Ms. Morris. She emphasized the school’s ongoing commitment to supporting local families and raising awareness of the community’s needs.
The initiative’s success not only brought joy to children but also reinforced the strong bonds within the Milford Haven community. The generosity and compassion shown by the school and its wider community stand as a testament to the power of collective effort in making a significant difference in the lives of those in need.
As the festive season approaches, the Milford Haven community can take pride in their substantial contribution to the PATCH Charity Toy Appeal, embodying the true spirit of Christmas and bringing the warmth of “Nadolig Llawen” – Merry Christmas – to many.
Community
Police and Crime Commissioner’s Office wins prestigious national award for its custody visiting

The Office of the Police and Crime Commissioner for Dyfed-Powys has won a prestigious national Gold award for the quality of its Independent Custody Visiting Scheme.
The Independent Custody Visiting Scheme is a volunteer scheme that is run by the Office of the Police and Crime Commissioner.
Arising after riots in the 80s centred around public distrust in policing, and in particular the policing of black communities, independent custody visitors (or ICVs) are volunteers who give their time to make unannounced visits to police custody across the UK, ensuring the rights, entitlements and wellbeing of detainees throughout the country.
In Dyfed-Powys, there are currently eighteen volunteers who act as Independent Custody Visitors, and make unannounced visits to police custodies in Ceredigion, Pembrokeshire, Carmarthenshire, and Powys.
They report their findings to the Police and Crime Commissioner, who in turn holds the Chief Constable to account.
The Independent Custody Visiting Association (ICVA) Quality Assurance Awards were presented at a ceremony at the Old Library, Birmingham on 29 November.
ICVA is the national organisation which supports, leads and represents locally-run custody visiting schemes. Schemes manage teams of independent volunteers who visit those detained in police custody.
There were four graded levels of award, and the Dyfed-Powys Scheme was delighted to have received the Gold standard; meaning their Scheme provides an excellent standard of custody visiting and volunteer management. The Scheme was established in Dyfed-Powys in 2001, and since its roll out, thousands of visits have been made to custody suites across the force area.
Welcoming the award, Dafydd Llywelyn, Police and Crime Commissioner for Dyfed-Powys told The Herald: “I am thrilled to announce that our Independent Custody Visiting volunteer scheme in Dyfed-Powys has been honoured with a prestigious national Gold Award. This recognition reflects the commitment and dedication of our volunteers and the high standards of custody visiting and volunteer management in our region.
“It is a testament to the collaborative efforts of our community, Dyfed-Powys Police and my Office, reinforcing our commitment to excellence in ensuring the welfare and rights of individuals in Custody. I would like to congratulate and thank all of our volunteers for their hard work – we are proud of this achievement and will continue our efforts to maintain this gold standard in the service we provide to our community”.
On a blog, published following the awards ceremony to congratulate volunteers, ICVA Chief Executive Katie Kempen said; “I am so grateful for all of your incredibly hard work on the Quality Assurance Framework, in what for many have been quite challenging times.
“At the opening of the assessment window, many of your schemes were still in a period of Covid recovery and getting schemes back up to resilience, recruiting and training new volunteers all over the country.
“As we have moved through the process, many of you have come into post and as well as getting accustomed to your new role have taken on the Quality Assurance Framework too. I am so proud of each and every scheme and their award.
“It hasn’t happened without a commitment to the scheme, to the amazing volunteers and ultimately to the fair and effective treatment of those deprived of their liberty by the state. Thank you all so much.
Community
Pure West Radio is Prestige Wales Awards Radio Station of the Year

PEMBROKESHIRE’S very own Pure West Radio is celebrating it’s multi-award winning status after being crowned Radio Station of the Year for a second year running.
Prestige Wales Awards is available to around 30,000 readers across Wales who nominate their favourite businesses in variety of categories.
Pure West Radio has now built to a strong team over 90 – a mix of volunteers and paid-staff – that provides a comprehensive and varied programme of shows and outside broadcasts covering Pembrokeshire.
Its commercial community radio station business model has been recognised as sustainable and attractive to advertisers and the wider community in Pembrokeshire and Pure West Radio is one of the most trusted media brands in the region.
“It’s a great honour to receive this award again” said Toby Ellis, Station Manager. “We love what we do with great passion serving Pembrokeshire, it’s our duty to deliver quality hyper local content to the community and to be recognised for that is just wonderful”
Pure West Radio will be launching on DAB in 2024 and will be looking to recruit people in marketing, sales, content creation and broadcasters – so watch this space!
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