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Director claims she did not receive email about fiddled test results

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THE COUNCIL’S Director for Children and Schools did not have an email which quoted her saying ‘little was to be gained’ from investigating a complaint that pupils’ test results had been fiddled with.

It was revealed at Thursday’s (Jul 12) Audit Committee that the person who sent the email had met with the Director, Mrs Kate Evan-Hughes, to discuss the matter.

Mrs Evan-Hughes did not deny that she had used those words but when questioned she said she did not have the email as she had not been copied in.

The email was sent in response to Saundersfoot School’s new headteacher who referred the matter to a member of the council’s education workforce just ten days after taking up his post.

He was told that there was ‘little to be gained’ from an investigation and that he may want to re-test the pupils.

However, in 2017, an Education Workforce Council (EWC) hearing found that the former headteacher of Saundersfoot School, Mrs Helen Lester, had falsified pupils’ test results in a bid to make the school look better.

Cllr Jacob Williams raised the matter under an urgent question at the December 2017 Full Council meeting where he was told that a referral had been made in 2015 but that it was not taken further.

When a second complaint was made it was dealt with and Cllr Williams is now seeking answers as to why the first complaint was swept under the carpet.

The matter has been discussed by the Council’s Audit Committee and it was the request of members at their meeting in January that the Director for Children and Schools, Kate Evan-Hughes, be invited to attend the next meeting.

However, she did not attend the March meeting and members again requested that she be ‘required’ to attend the next meeting.

On Thursday, Cllr Williams said: “The new headteacher, within 10 days of taking up the post, reported to the council his concerns about the test results.

“I am not aware of what that report to the council says but he was told that there no need for it to be investigated.

“In June 2016, there were two more disclosures made to the council and Mr Westley and I am satisfied that the right things happened then. It is the handling of the first referral that I am interested in.”

The Director for Children and Schools, Kate Evan-Hughes said: “It was a verbal referral to a member of the education directorate, there was a low-level investigation and it is accepted that the robustness of that investigation was not adequate.”

Cllr Williams asked about the nature of the referral and Mrs Evan-Hughes said that the person referring the matter was concerned that results were questionable.

Cllr Williams asked if there was a suspicion that the results had been fiddled but Mrs Evan-Hughes said there was an implied criticism of the previous headteacher.

At the last meeting, Cabinet member for education, Cllr David Lloyd said that no evidence had been provided to substantiate those concerns.

Cllr Williams added that the new headteacher was told in an email that ‘little was to be gained from an investigation’ and that it seemed they were trying to sweep the matter ‘under the carpet’.

Kate Evan-Hughes said there had been inadequacies in the past but that the service was more robust now.

Cllr Williams asked who had sent the email but the Council’s legal officer, Clair Incledon, intervened saying the Director had no knowledge of that.

Chief Executive Ian Westley also stepped in saying that the answer would be of a personal nature.

Cllr Williams said that Senior Challenge advisor Paul Hughes had sent the email which also said that he had met with the director who said she felt there was ‘little to be gained’ by an investigation.

Mrs Evan-Hughes said she did not have the email as she had not been copied in.

Mr Westley again stepped in saying the debate was starting to sound like a trial adding that the matter had been dealt with thoroughly by an internal investigation.

Cllr Williams said it was not a matter where the council could say it has been dealt with and added that because the officer was of such seniority the public deserved to know what happened.

He went on to say that some pupils’ scores were lower when they were re-tested and that Mrs Lester was subsequently employed by the council after she retired from her post at Saundersfoot School.

Cllr Williams concluded by saying he hoped that the Chief Executive could see that there were aggravating features in the case which didn’t look good and which could have created a perception there was a ‘cover-up’.

Health

Phone calls to reduce GP visits for 42% of patients this winter

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NEW research from the Royal Voluntary Service has shown that a simple phone call could significantly impact well-being, reducing GP visits by 42% among patients who receive regular telephone support.

The charity urges those feeling isolated this winter, particularly the elderly, to use telephone support services as a way to improve health and free up GP appointments, potentially reducing waiting times. It is estimated that if people experiencing loneliness in later life reduced their GP visits by just one appointment a year, this could free up 588,000 appointments annually.

As winter approaches, the Royal Voluntary Service reports that isolation can sharply increase, especially for adults over 75, with nearly half (47%) of people in this age group feeling lonelier in the colder months. Among those who live alone, one in six say they feel forgotten during winter, and 20% report having no one to turn to for emotional support.

In addition to loneliness, older generations face several winter worries, including increased heating costs, cited by 55% of respondents, and reduced ability to go out, which 29% said they dreaded as winter sets in.

To address these challenges, Royal Voluntary Service has launched the Stay Safe, Warm and Well campaign in partnership with Yakult. The campaign provides a guide for practical and emotional winter preparation, encouraging sign-ups for telephone support services and offering access to the Virtual Village Hall online community for events and activities. Practical advice on money-saving and energy-saving tips is also available through the guide.

Royal Voluntary Service Ambassador Elaine Paige, who has herself made support calls for the charity, described the positive impact these calls can have. “A warm, friendly phone call can transform someone’s day. Some conversations leave you smiling long after the call ends—something we could all use, especially in winter. For those facing the season alone, there are amazing people ready to remind you that you’re not alone,” she said.

The charity’s support services match volunteers with individuals across the UK for friendly chats, reducing isolation and boosting mental health. Catherine Johnstone CBE, Chief Executive of Royal Voluntary Service, said: “The feedback that conversations with volunteers are helping people to visit their GP less is testament to the value of connection.”

Yakult Marketing Manager Reshma Patel added: “Our research with Royal Voluntary Service shows that one in four adults over 75 feel they’d benefit from practical and emotional support over winter. We are committed to helping people access the Stay Safe, Warm and Well guide to support their overall well-being.”

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Crime

Welsh shop workers face ‘surge in shoplifting linked violence and abuse’ says union

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A NEW survey by retail trade union Usdaw has revealed disturbing figures on the abuse, threats, and violence endured by Welsh shop workers, with incidents increasingly linked to shoplifting. Released during Respect for Shop Workers Week, which runs from November 11 to 17, the statistics highlight a troubling trend that is impacting thousands of retail employees.

Usdaw’s survey, based on responses from over 4,000 retail staff, shows that in the past year:

  • 69% experienced verbal abuse.
  • 45% were threatened by customers.
  • 17% were assaulted.

Usdaw General Secretary Paddy Lillis commented on the findings, saying: “Shop workers deserve far more respect than they receive. These reports from Welsh retail staff make grim reading. It is shocking to see over two-thirds of our members subjected to abuse, threats, and violence. Seven in ten of these incidents are related to theft, much of it tied to addiction and organised crime.”

Usdaw’s survey suggests that shoplifting is increasingly becoming a flashpoint for violence. Many shop workers report encountering hardened criminals who appear to steal goods “to order” or to fund addictions. According to the union, incidents are on the rise across Wales, with police-reported shoplifting up by 33% in the past year.

Usdaw member testimonies paint a vivid picture of the dangers faced on the shop floor:

  • One respondent described being “spat at, pushed against a wall, punched, and threatened with a knife.”
  • Another reported that, after refusing to sell alcohol, they were told to “F**k off” and threatened with a beating by a group of five.
  • Others spoke of being punched, spat on, and verbally abused, with threats that often left lasting emotional scars.

New measures on the horizon

Usdaw has been calling for greater legal protection for retail workers for years, and it appears these calls are finally being heard. The recent Crime and Policing Bill, announced in the King’s Speech, proposes to:

  • End the £200 threshold for prosecuting shoplifters, which has been a source of frustration for retailers.
  • Introduce town centre banning orders for repeat offenders.
  • Allocate funding for tackling organised shoplifting and increase police presence in shopping areas.

“We welcome these new measures and hope they will provide much-needed protection,” said Mr. Lillis. “After 14 years of neglect under successive Tory governments, we are encouraged by the steps the new Labour government is taking to address the retail crime epidemic.”

As Christmas approaches—a time when retail crime tends to peak—Usdaw is urging the public to “respect shop workers” and remain calm as stores become busier.

Usdaw, which represents around 360,000 members, primarily in retail, launched its Freedom From Fear Campaign to tackle the growing issue of violence against shop workers. The final results of the 2024 survey are expected in March 2025.

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Charity

Milford Haven RNLI celebrates heartfelt donation from Neyland Ladies Choir

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MILFORD HAVEN RNLI Fundraising Group received a generous donation of over £1,000 from Neyland Ladies Choir this October, marking a touching tribute to Mrs. Dorothy Beckett, one of the RNLI’s longest-standing supporters.

The Neyland Ladies Choir held a special concert at St. Mary’s Church on Waterloo Road, Hakin, to celebrate Dorothy Beckett’s 90th birthday. A lifelong supporter of the Royal National Lifeboat Institution (RNLI), Dorothy has played a crucial role in lifeboat fundraising in the Milford Haven area, dating back to the 1970s. She was instrumental in establishing the Hakin Point RNLI fundraising group, which has raised over £500,000 to support the RNLI’s lifesaving work.

The concert’s proceeds were presented in a moving ceremony at Bethesda Baptist Church in Neyland. Accepting the donation on behalf of the RNLI were Steve Lewis, Chairman of the fundraising group, and Thomas Kehoe, Deputy Coxswain of the Angle Lifeboat.

Adding to the evening’s celebrations, Alice Coleman, RNLI Community Manager, presented Dorothy with the Long Service Medal, recognizing her fifty years of dedication to the institution. This award, given by the RNLI, honors Dorothy’s unwavering commitment to saving lives at sea.

“Thank you, Neyland Ladies Choir and Dorothy Beckett,” said the RNLI in a heartfelt message to the community. “Your support and dedication mean the world to us.”

The Milford Haven RNLI Fundraising Group encourages supporters to share and spread the word, hoping that Dorothy’s legacy inspires continued community support.

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