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Pembs Pet Supplies & Spa gets tails wagging

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LAUREN KIMPSON has an immense love for pets, that much is clear.

From humble beginnings running Woofers Dog Groomers on Charles Street in Milford Haven, Lauren has now expanded her business into a fabulous pet supplies and spa out on Thornton Industrial Estate. The Herald popped up there to have a nose around and, even from the outside, we were impressed.

Pembs Pet Supplies & Spa: A brand new local business

As we stepped inside it became clear that Lauren has a love and a vision for what she wants to create for pets in Pembrokeshire.

From the gorgeous finish of the main desk to the light, airy feeling of the grooming salon, Pembs Pet Supplies & Spa feels like a much more modern, easy-going place to get anything your pet might need.

The beautiful, spacious interior

My first question to Lauren was simply ‘What made you want to expand your business? ”We had lots of people, and pets, coming into Woofers who had lots of different needs” She said. “Now we have so much more space to stock the things that our four-legged-friends need. Not just dogs or cats, we even stock Horse food too!”

Looking around the shop, it’s clear that Lauren and her team are putting people’s safety first, there are clear floor markings, masks are mandatory and the shop is big enough to easily social distance, but I wanted to know what else Pembs Pet Supplies & Spa are doing to give their customers a stress-free shopping experience.

“We know peace of mind is important too, especially at the moment, so we’re offering a local delivery service on the products we sell and we have no problem popping out to peoples cars and picking up their pet if they’re booked in for a grooming!”

The passion Lauren has is clear, the walls have countless certificates and awards that she has earned over the years and the amount of happy Woofers customers speak for themselves.

Exciting times: Lauren now has space to stock pet products and to expand the services she offers

I asked Lauren how the first month has been out in Thornton, I imagine it’s a tricky time for new businesses what with this global pandemic still knocking about, but Lauren’s infectious excitement for her new premises is clearly driving her forward.

‘It’s been really good so far’ she said “It’s been really positive and people seem to like having a one-stop-shop for pets and their needs. People can pick up a lead or some dog food when they’re dropping their pooch off for a pampering.”

And it’s clear that people do, whilst I was there a steady stream of customers were coming through the door, all socially distanced and wearing masks of course.

Pembs Pet Supplies & Spa offer a laid-back, friendly, personal service, the type of service only small, independent local businesses can provide.

Add Lauren’s pet passion to the mix and we’re sure that she’s on to a winner.Lauren needed to finish grooming a dog when I was there so I decided to have a browse, what with being a dog-owner myself.

The shelves are stacked with everything you might need for your dog or cat, from chew toys to bowls or beds, every pet need is catered for and its a shop clearly designed to bring your pet in to, it’s not cramped or over-filled which really makes shopping there a delight.

Once Lauren was done, I popped my head into the grooming salon and saw a newly pampered pooch proudly sporting a great new trim and looking fancy.

My last question to Lauren, who has clearly limitless enthusiasm, was “What next?” She smiled and said: “Well, doggy-day-care is definitely on the horizon now we have all this room to expand.”

It’s an exciting time for pets in Pembrokeshire because Lauren’s passion and imagination knows no bounds, best of luck from all at The Herald!

 

Business

Wolfscastle spa earns prestigious AA recognition

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WOLFSCASTLE COUNTRY HOTEL and Spa in Pembrokeshire is celebrating national recognition after its luxury spa was included in the prestigious AA Recommended Spa Awards.

The accolade highlights the hotel’s commitment to delivering high-quality wellbeing experiences, exceptional service, and first-class facilities.

The AA Recommended Spa status is awarded to venues that provide an outstanding guest experience, combining professional expertise, premium treatments, and a relaxing environment. The recognition places Wolfscastle among a select group of leading spa destinations across the UK.

Grace, Levi and Bethan, full-time spa therapists at the award-winning Wolfscastle Spa.
Hot stone massage in the Wolfscastle Country Hotel & Spa treatment room.

The spa, which has been open for nine years, has established itself as one of Pembrokeshire’s top wellness destinations, welcoming both hotel guests and day visitors seeking relaxation in a tranquil countryside setting.

Facilities include hydrotherapy experiences, thermal suites, and dedicated relaxation areas, alongside a wide range of luxury treatments designed to help guests unwind and recharge.

Bethan, Spa Manager at Wolfscastle Country Hotel & Spa, said: “We’re absolutely delighted to be recognised by the AA as a Recommended Spa. The team here work really hard to make sure every guest feels relaxed, welcomed and properly looked after from the moment they arrive.

“To receive this recognition is very special for us and reflects the care and effort our therapists put into every treatment.”

The award further strengthens the hotel’s reputation as one of West Wales’ leading hospitality destinations, offering award-winning dining, boutique accommodation, and premium wellness experiences.

Guests can enjoy spa days, overnight breaks, and tailored treatments throughout the year.

For more information or to book, visit www.wolfscastle.com.

The hotel is also marking a significant milestone this year, with owner Andrew Stirling celebrating 50 years at the helm.

 

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Business

Pembroke South Quay boat shed expansion plans submitted

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A PADDLEBOARDING and canoeing company’s call for an extension to a boat shed at Pembroke’s South Quay, below its historic castle, has been submitted to county planners.

In an application to Pembrokeshire County Council, G Booth of Paddle West CIC, through agent James Dwyer Associates, seeks permission for an extension to the stone-built boathouse, adjacent to the cliff on South Quay fronting the Mill Pond, Pembroke.

A supporting statement says: “It is intended to erect a single storey ‘lean-to’ building, or ‘shed’ for the storage of boats, such as canoes and kayaks, and related equipment, on a vacant space adjacent to the existing stone-built boathouse.”

It adds: “The boathouse and the intended adjacent boat storage shed is located, as is to be expected, in close proximity to water, the Mill Pond. The Mill Pond is the main area of activity for Paddle West, a Community Interest Company, providing boating activities, kayaking, canoeing and paddle boarding, frequently for young people and families.”

It goes on to say: “It is intended that the structure would be lightweight, erected on the exiting hard standing. The ‘shed’ would be used for the storage of boats and related equipment.”

With regard to the historic setting, it adds: “Although the stone-built boathouse appears not to be listed, it is recognised that the walls above are listed and together they are a piece.

“Accordingly, through form and external materials proposed, timber cladding and profile sheet roofing, the aim is to ensure that the structure would be subservient and muted and not detract or compete with the visual aesthetic of the boathouse or historic walls. In effect the addition would blend into the background.”

The application will be considered by county planners at a later date.

The boathouse is sited near to the new Henry Tudor Centre in South Quay, which is due to open in Spring 2027.

The centre, expected to receive around 30,000 visitors a year, will tell the story of Henry Tudor, son of Pembroke, his Welsh ancestry and his impact on our national story, Welsh culture and our wider British heritage.

The restored derelict South Quay buildings will also house a new library and community café, and a healthcare, social services and supported employment facility in the adjoining premises.

 

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Business

Pembrokeshire hospitality rates relief scheme backed

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A WELSH Government-funded scheme to provide rates relief for hospitality businesses has been backed by senior Pembrokeshire councillors.

A report for members of Pembrokeshire County Council’s Cabinet at their March meeting said: “Welsh Government has introduced the Food and Drink Hospitality Rates Relief, this relief is aimed at eligible businesses in Wales in the food and drink hospitality sector for example, pubs, restaurants, cafes, bars and live music venues.

“The aim of the relief is to support eligible businesses to manage continued cost pressures. The relief will apply to all eligible occupied properties by offering a discount of 15 per cent on non-domestic rate bills for the period April 1 to March 31, 2027. The relief is capped at £110,000 per business across Wales.

“As this is a temporary measure, Welsh Government is providing the relief by reimbursing local authorities that use their discretionary relief powers under Section 47 of the Local Government Finance Act 1988.”

It concluded: “The food and drink hospitality rates relief 2026-27 requires the local authority to adopt a discretionary scheme [as outlined] and in accordance with the criteria and conditions specified in the guidance issued by Welsh Government.

“It is proposed that Cabinet resolve to adopt [the scheme] which can be applied to administer the relief. Welsh Government will reimburse local authorities for the relief provided in line with their guidance via a grant under section 31 of the Local Government Act 2003.”

Members backed the recommendation.

All eligible businesses must apply for this relief by the March 31, 2027, and an application form will be available on the council’s website from the April 1.

The maximum cash value of the rates relief allowed, across all properties in Wales occupied by the same business should not exceed £110,000. Businesses claiming the relief must declare that the amount being claimed does not exceed those limits.

 

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