Connect with us
Advertisement
Advertisement

Community

Welsh Water investment to support customers and environmental improvements

Published

on

CUSTOMERS and the environment are set to benefit from major initiatives by Welsh Water, made possible by its not-for-profit business model.

As cost-of-living pressure increases and with its focus on reducing any adverse impact on the environment, the company is taking steps to take full advantage of its unique operating model to support its household customers and the environment.

Welsh Water, which already provides financial support to a larger number of customers, proportionate to the company’s size, than any other water company in England and Wales, has confirmed that it will:

maintain its range of support measures to help customers manage their bills such as payment holidays, flexible payment plans, and advice on simple ways to reduce water use
invest £12million to expand the financial support to an extra 50,000 households either through its “social tariffs” scheme or a new community fund
launch a pilot of the community fund in January 2023 to target customers who are struggling with household bills but are ineligible for benefits and, therefore, Welsh Water’s social tariffs.
The role that the company plays in protecting river water quality has come under increased focus over the past year, with Welsh Water already investing heavily to reduce its phosphate contribution to rivers. The company has already committed to investing £833 million to improve its wastewater assets, particularly Combined Storm Overflows (CSOs), on sensitive rivers between 2020 and 2025 and has also announced an additional £100 million investment to help protect river water quality.

This further investment allows the company to accelerate plans to install more phosphate removal plants at wastewater treatment works (£60 million) and to reduce the impact of CSOs – particularly those which are located along Special Areas of Conservation (SAC) rivers (£40 million). This will mean investing in its key assets at sites such as the Menai Strait (£10 million), Brecon
(£6 million), Monmouth (£2 million) Trebanos (£2 million) as well as Llanybydder, Lampeter, Wolfscastle, Corwen, Llanfoist and Letterston (£20 million). It will also enable more nature-based solutions to be developed to help improve river quality. On, for example, the river Wye the company is working with the Wye & Usk Foundation and Hereford Council to support additional phosphorus removal using natural treatment through a low carbon wetland system which will also enhance local biodiversity.

Cllr Liz Harvey, Deputy Leader of Herefordshire Council said: “The close collaborative working with Welsh Water and the Wye and Usk Foundation is slowly getting housebuilding in the county moving again and making a contribution to improving our rivers too.”

This announcement of funding to support vulnerable customers and protect the environment comes as the company reports on its half year results. Despite the wider challenges facing the economy, the company has maintained a strong performance. This has included continuing to invest just over £1 million per day on improvements to its water and wastewater networks.

The company has also confirmed that it is working on a scheme to support its employees through the cost-of-living crisis and has already implemented the increase to the Real Living Wage for all affected employees.

Glas Cymru Chairman, Alastair Lyons, said: “Our non-shareholder business model sets us apart from the other water companies in England & Wales and it is important that we demonstrate how it provides tangible benefit to our customers. I am, therefore, very pleased that not needing to reward shareholders makes it possible for us to announce this additional investment to benefit our customers and the environment. This builds on the millions of pounds our model has already allowed us to invest to help keep bills affordable for customers and deliver essential investment schemes to improve services for customers and mitigate the impact of our operations on the environment”.

Welsh Water Chief Executive, Peter Perry, said: “The current financial crisis is understandably a worrying time and will mean that more customers will find themselves in a situation where they struggle to pay their bills. With the goal of earning the trust of our customers, we know that we have an important role to play here which is why we are going to be supporting even more customers in this time of need. Our advice to customers is to contact us the moment the bill becomes a worry so that we can look how we can provide support to alleviate this concern.

“Equally as important is that we redouble our efforts to protect the environment, particularly river water quality. With expectations changing, more needs to be done, especially to reduce the impact of CSOs. Removing them from our sewerage system altogether is not an option but what is in our control is the ability to target investment at those CSOs which have the biggest impact so that we can improve their performance and river water quality. The extra £100 million will enable us to bring forward investment schemes to help achieve this and will build on the £833 million we are already investing in our wastewater network through to 2025.”

Continue Reading

Community

Be wary of gulls as breeding season approaches

Published

on

AS families across Wales head to the seaside for the bank holiday weekend, a national trade body is urging people to be wary of gulls as their egg-laying season gets underway.

During the breeding season, gulls have been known to launch attacks on people, says British Pest Control Association (BPCA).

After mating and nest-building in February and March, many gulls will be protecting nests and eggs towards the end of April and into May.

However, BPCA is also reminding people that avoiding gulls wherever possible is always the best course of action as interfering with wild birds, their eggs or nests could lead to prosecution.

The Wildlife and Countryside Act 1981 states that all wild birds and their eggs are protected, but people with the appropriate knowledge on licences, such as BPCA members, can take steps if the birds are causing a public health and safety concern.

Natalie Bungay, Technical Manager at BPCA, said: “We love British birds. All wild birds and their eggs are rightfully protected by law in the UK, so it is absolutely vital that holidaymakers, householders or business owners don’t interfere with them.

“However, gulls can pose a serious safety concern. They have been known to attack people unexpectedly, which can be a frightening experience, especially if they draw blood, which can occasionally happen.

“We often think of gulls as a coastal problem – which they can be in seaside towns where people have fed them regularly. But for some time now they have also been an increasing problem in towns and cities away from the coast too.”

Gulls can live for 25 to 30 years and many weigh around 1kg, with wingspans of around one metre.

Seaside visitors can try to avoid attracting gulls by ensuring picnic foods or chippy take-aways are kept covered or eaten out of sight of gulls where possible.

Nesting gulls can cause problems for homes and businesses both on the coast and inland, as well as at supermarkets and hospitals, as these buildings can offer ideal nesting sites which are difficult to access and proof.

Nests can clog gutters or chimneys, which may cause water overflows, or potential issues with carbon monoxide, as well as bringing a risk of secondary infestation from bird mites, ticks, fleas and beetles.

Properties are also at risk from bird droppings, which can carry some harmful bacteria and diseases, as well as even cause slips, trips and falls where they build up.

Natalie added: “Gulls are also protected by the law, so it really is important to seek professional help.

“BPCA members are trained in bird control and will be able to offer a management plan that will alleviate the issue.

“There are a variety of bird-proofing measures available, all of which will deter birds without causing them harm, and as gulls are large and heavy, any proofing measures need to be suitable for the job, very heavy duty and correctly installed by a professional.

“Bird prevention, proofing and control is a highly specialised area requiring specific equipment and techniques. Pest professionals are required to try all reasonably practicable non-lethal bird control methods before they consider lethal control.

“Always consult a BPCA member before considering any form of bird management. You could be prosecuted if you illegally interfere with a bird, its nest or eggs.”

BPCA members are trained, experienced professionals with access to a range of specialist products not available to the public, as well as being regularly assessed to the British Standard in Pest Management BS EN 16636.

BPCA members are also endorsed by the Government via the TrustMark quality scheme.

To find a professional pest controller visit bpca.org.uk/find

Continue Reading

Community

Social housing plans for Cleddau Bridge Hotel site backed

Published

on

A SCHEME to build 38 affordable and social housing units on the site of a fire-ravaged former Pembrokeshire hotel has been backed by senior Pembrokeshire councillors.

Pembrokeshire County Council’s Cabinet, meeting on April 22, supported a contract with developer Castell Group Ltd for the mix of affordable homes and social housing units at the Cleddau Bridge Hotel site, Pembroke Dock.

Members, in a report presented by Cabinet Member for Planning & Housing Delivery Cllr Jon Harvey, heard Castell had approached the council’s housing service to determine whether there is an interest in working with them to bring forward the development as a social/affordable housing site.

Castell Construction Ltd specialises in the construction of affordable / social housing, typically for registered social landlords across south Wales, and hopes to build 12 one-bedroom flats, 15 two-bed houses, five three-bed, two four-bed, and four two-bed bungalows.

The development package would be part-funded from the housing revenue account, the remainder from the Social Housing Grant and/or second homes premium for affordable housing if it becomes available for the Housing Service to use in this manner.

Cllr Harvey – who moved approval – said the scheme was expected to provide £230,000 a year in rentals income, describing it as “an excellent opportunity to work with a proven developer for extra social housing in an area of proven need.”

Deputy Leader Cllr Paul Miller said he was supportive of the scheme, as was local member Cllr Joshua Beynon, saying: “It’s a bit of an eyesore at the moment, if we can bring this site back into meaningful use, and in an area where there is a need, I’m all in support of this.”

Members backed senior officers be delegated powers to enter into the works contract, and to have powers to proceed with the land acquisition.

If a subsequent planning permission is secured for the site, the homes could be built by autumn 2026.

In a prime location at one of the entrances to Pembroke Dock, the former Cleddau Bridge Hotel has been derelict since a fire in March 2019, which brought emergency services from as far afield as Ammanford, Aberystwyth and Swansea.

Continue Reading

Community

County Hall to offer space for community banking

Published

on

A CALL for Pembrokeshire County Council to potentially change its banking arrangement with Barclays, after it closed its Haverfordwest branch has been turned down, but County Hall is to offer space for community banking.

Barclays Bank, on the town’s High Street, is to close on May 10.

The council has had a banking services contract with Barclays since 2013.

Councillor Huw Murphy, in a notice of motion heard by Pembrokeshire County Council’s Cabinet meeting of April 22, asked the council to review its banking arrangements with Barclays following the announced closure.

e said the loss of a branch “not only impacts upon town centres and businesses but also disproportionately impacts the elderly who are less likely to embrace on-line banking options”.

A report for Cabinet members said, in terms of the impact on Pembrokeshire residents, Barclays has said that it is “not leaving Haverfordwest and [will] continue to provide face-to-face support for those who need it” via community locations.

Two options were presented to Cabinet: to retender the banking services contract, and, the favoured, to work with Barclays to ensure a community location is set up in Haverfordwest.

Members heard the costs associated with moving to a new banking service provider could be in excess of £50,000.

For the second, favoured option, members heard Barclays was in discussions with the council about a location for potential community banking.

Cabinet Member for Corporate Finance Cllr Alec Cormack, after outlining the risks in the report for members, and moving the notice be not adopted, said he had “considerable sympathy” with Cllr Murphy’s notice.

He told councillors there was a glimmer of light for banking arrangements in the county, with an agreement now signed for two ground floor rooms at County Hall, Haverfordwest, to be used for community banking.

From April 25, the rooms will be available on Wednesdays, Thursdays, and Fridays, members heard.

Cabinet Member for Planning & Housing Delivery Cllr Jon Harvey also said he had “a lot of sympathy” for the motion, adding: “It’s excellent news a deal has been struck to occupy the ground floor rooms three days a week; hopefully this will mitigate, to a certain amount, the closure.

“If we can work with the respective banks to get a community-type approach let’s move forward.”

Continue Reading

Crime16 hours ago

Pembrokeshire pensioner accused of 17 sexual offences against children

A 72-YEAR-OLD Pembrokeshire man has appeared before magistrates charged with 17 sexual offences against children under the age of 14....

News17 hours ago

Police and air ambulances at ‘serious incident’ at West Wales school

DYFED POWYS POLICE has said it is dealing with an incident at a west Wales school. There has been a...

News2 days ago

Haverfordwest interchange: Next stage of £19m project backed

The second stage of building Haverfordwest’s near-£19m transport interchange has been backed, with senior councillors hearing it could cost the...

News5 days ago

20mph U-turn: Some roads will return to 30mph following public outcry

IN a recent shift in policy, Transport Secretary Ken Skates announced that some roads in Wales will revert to a...

News6 days ago

Police issue update on the search for Luke, missing from Pembroke Dock

POLICE have made the difficult decision to end the search for Luke, following a joint decision by all the agencies...

Entertainment7 days ago

NoFit State Circus set to thrill Pembrokeshire this summer

NoFit State Circus is set to captivate Pembrokeshire once again this summer, as they bring back their thrilling big top...

News1 week ago

Search for missing teenager Luke continues at Pembroke Dock

THE SEARCH for the missing 19-year-old, Luke, continues unabated into its fourth day, with efforts increasingly centred around the waterways...

Crime1 week ago

Estate agents admit health and safety failings following fatal market incident

WEST WALES estate agents J J Morris have appeared before Pembrokeshire law courts charged with failing to discharge general health,...

Crime1 week ago

Pembroke man sent ‘grossly offensive and disgusting’ message to sister

A DISTRICT Judge has described how a Pembroke man sent a ‘disgusting, appalling and grossly offensive’ message to his sister...

News1 week ago

Dragon LNG ‘monitoring’ scrap car blaze in Waterston

A BLAZE has broken out at the Waterston Car Dismantler’s business in Waterston, Milford Haven. Dragon LNG which is situated...

Popular This Week