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Tuk Tuk touring business with franchise hopes gets licence plate call turned down

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A SOUTH Pembrokeshire three-wheeler ‘tuk tuk’ tour business, which has hopes of creating a country-wide franchise has had a call for discreet signage on a support vehicle turned down.

Pembrokeshire County Council’s licensing sub-committee, meeting on March 27, considered an application to amend standard terms and conditions of a private hire vehicle.

The application, by Lorraine Niederlag of Begelly-based Tuk Tuk Time, asked for standard external private hire plates to instead be displayed internally for its “usually affluent” clients.

The application for this change of plates asked: “We wish to request the removal of the large private hire licensing plates, in exchange for more discreet internal plates. The intention is to focus on tours that would compliment our tuk tuk tours.”

The applicants said the charming three-wheeler Tuk Tuks were usually kept to south Pembrokeshire tours, and were not really suitable for county-wide day trips; the support car being used for that.

“As our clients are usually affluent, it would be detrimental to arrive in a pre-booked vehicle with such a ‘taxi’ image. In view of all bookings being pre-booked, we cannot see any safety issues for clients by more discreet signage,” the application added.

At the committee meeting, TUK Tuk Time said it hoped to use the support vehicle, bearing the signage “Wales’ premier travel” for some short trips from its campsite to restaurants until the business grew.

Lorraine Niederlag told members it was hoped that Tuk Tuk Tours could eventually become a franchise, with similar three-wheeler Tuk Tuk and support car schemes running in other parts of the country.

She told members that if the small plates call was turned down the support vehicle would be sold.


Cover image: Giving a shout out to the Rainbow Delivery Squad are Lorraine Niederlag, family and staff of Tuk Tuk Time. Picture: Gareth Davies Photography

Business

Thai massage clinic opens bringing authentic therapy to Milford Haven

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A NEW traditional Thai massage clinic has opened in Milford Haven, offering specialist treatments for chronic pain, mobility issues, and stress relief — with a strong focus on therapeutic results.

Cosmic Thai Massage, based at 7 Pill Road, is run by Lisa, a qualified therapist originally from Chiang Rai in Northern Thailand. Having lived in the UK for over a decade, Lisa has recently opened the business during her second week of trading and is already earning praise from early clients for her warm manner and clinical skill.

A single mother raising her young daughter, who attends a local primary school, Lisa has invested everything into launching her new venture. She is fully certified in medical massage by the Thai Ministry of Public Health, meaning she is trained not only in traditional Thai and oil massage, but also in treatments for conditions such as lymphoedema, back and neck pain, and muscular inflammation.

One recent visitor said the treatment helped with both lymphoedema and ankylosing spondylitis, noting that while parts of the session were painful due to the nature of the condition, “Lisa treated me with care, professionalism, and real compassion throughout.”

The business operates in a newly refurbished premises with a peaceful and hygienic environment. Clients are required to sign a medical consent form, and treatments are tailored to individual health conditions, with Lisa taking time to understand each client’s needs.

Services offered include:

  • Traditional Thai massage
  • Thai oil massage
  • Deep tissue therapy
  • Circulatory and lymphatic drainage
  • Pain relief and mobility support for medical conditions

With many local residents struggling with access to NHS physiotherapy and long-term pain management options, businesses like Cosmic Thai Massage are filling a valuable gap in complementary healthcare.

Lisa told The Herald: “I want to help people feel better and bring Thai healing to Milford Haven. I’ve worked hard to make this space welcoming, and I’m so grateful for the support from the local community.”

Appointments can be booked online via:
👉 Fresha – Cosmic Thai Massage

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Business

Headline sponsor announced for Wales Business Awards 2025

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BEVAN BUCKLAND LLP, Wales’ largest independent accountancy firm, has been announced as the headline sponsor of the Wales Business Awards 2025.

The awards, organised by Chambers Wales South East, South West and Mid, celebrate the best of Welsh business. Winners across 12 categories, plus the Wales Business of the Year, will be announced at the ceremony which takes place on 12 June at Holland House Hotel, Cardiff and sees broadcaster Andrea Byrne return as host.

As headline sponsor of the event, Bevan Buckland will have a notable presence at the ceremony and drinks reception, as well as opportunities to connect with dignitaries, finalists and the Welsh business community.

With a history spanning over 125 years, the firm is a familiar fixture of the professional services sector across Wales, operating from offices in Carmarthen, Cowbridge, Haverfordwest, Pembroke and headquartered in Swansea.

Bevan Buckland has grown rapidly over the past few years, employing 140 staff and providing a full range of services. Using their extensive experience and expertise, the team at Bevan Buckland provide top level accountancy, audit, tax, corporate finance and financial planning services for individuals, businesses and not-for-profit organisations to help them achieve their goals.

The firm works with a diverse range of sectors including construction and property, charity and not-for-profit, creative industries, healthcare, manufacturing, retail and ecommerce, and small businesses and startups.

Alison Vickers, Managing Partner of Bevan Buckland LLP, said: “We are thrilled to be the headline sponsor of the Wales Business Awards, celebrating the remarkable achievements of Welsh businesses. Here at Bevan Buckland, our strong connection to Wales drives our passion for supporting the local business community. Witnessing the remarkable growth and success of so many Welsh businesses is truly inspiring. We are committed to celebrating their achievements and driving forward the entrepreneurial spirit and the continued excellence and ambition that define our region.”

Gus Williams, interim CEO at Chambers Wales South East, South West and Mid, said: “We’d like to thank all of our sponsors for their invaluable input, expertise in judging and support of the Wales Business Awards, and particularly extend our thanks to our headline sponsor Bevan Buckland. As we mark the successes of businesses in Wales, it’s fantastic to have the backing of a firm which is dedicated to helping businesses and organisations grow and thrive. It’s going to be an incredible ceremony!”

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Business

Stepaside dog salon that opened illegally allowed to stay

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A CALL to allow a Pembrokeshire village dog grooming salon to keep running as the applicant didn’t realise he needed planing permission, has been backed by county planners.

Andrew Bird, in an application to Pembrokeshire County Council through agent Matthew Hitches Architectural Services, sought permission for a retrospective change of use of a domestic outbuilding at Roslyn Hill, Stepaside, to a dog-grooming salon, along with access alterations.

The change of use was completed last October.

Amroth Community Council has raised no objection to the scheme, other than concerns about its retrospective nature, and has welcomed the access improvements proposed, having previously raised concerns about road safety in the immediate area.

A supporting statement accompanying the application for the part-time business said: 2The applicant has been using the building for this purpose for several months and was unaware of the need to apply for planning permission, as the business is located within an existing outbuilding on the property.”

It added: “The salon is currently used on a part time basis, three days per week.  The salon has just one appointment in the morning and one in the afternoon.  So, the maximum number of visitors to the property would be six per week.  The applicant has no intention of expanding the business any further.

“The vast majority of the applicant’s current clients live within Stepaside and Pleasant Valley and most will journey to the salon on foot.  Although the business is situated within the countryside, it is considered essential that this business be situated in this location as it offers a valuable service to the local community.

“If the business were to be located elsewhere, this would mean local residents would need to travel by car to use such services. The number of customers arriving by car is minimal and there is considerable space for parking and turning within the property, if needed.  It is therefore considered there will be no detrimental effect on highway safety.”

An officer report recommending approval said: “Whilst the proposal would not derive inputs from the land and would not be an enterprise for which a countryside location is essential.  It is considered that due to the re-use of an existing building, associated noise effects a countryside location away from an urban environment would be acceptable.

“Furthermore, it can be considered that an urban/industrial setting is considered to be counterintuitive to the welfare of dogs could result in additional noise.  As such, in this instance in can be considered that a countryside location may be acceptable subject to the acceptability of detailed considerations.”

The application was conditionally approved by county planners.

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