Education
Cash-strapped school support staff in Wales are ‘paying for pupils’ essentials’

SCHOOL support staff across Wales are using their own money to help pay for pupils’ food and clothing, even though many are struggling to cope with the cost-of-living crisis themselves, says UNISON today (Friday).
A survey of more than 800 school workers reveals staff – including teaching assistants, caterers, and cleaners – are buying food, clothes and stationery for their hard-up pupils.
The findings have been released to coincide with Stars in our Schools, UNISON’s annual celebration of school support staff, which is being marked in schools across the UK today.
The report paints a picture of these workers going above and beyond to assist pupils from deprived backgrounds, despite having their own financial worries. Over a third (37%) had helped with food or packed lunches, 35% had helped with uniform costs, and 25% with books and stationery.
However, almost all the school employees (98%) surveyed say they fear their pay isn’t enough to cover their own spiralling bills and other household costs.
One in six workers (17%) have used food banks in the past year, and more than two-fifths (46%) say they’ve had to borrow money to stay afloat financially.
Top of their concerns is being able to pay for heating and eating. Nine in 10 (90%) support staff said they worried they wouldn’t have enough money to pay their energy bills, with a similar percentage (91%) worried about food costs.
To try and save cash, half of those who responded (49%) are limiting the use of their oven, while over two-thirds (71%) were simply not using their heating at all.
The survey found that financial pressures are forcing lots of employees to take on extra work, with many considering quitting education for better-paid jobs elsewhere.
A third (33%) had taken a second or third job and more than half (54%) are looking for more lucrative roles. Those wanting to get out of the school sector said they are eyeing up jobs in administration, hospitality and retail.
UNISON is warning that an exodus of support staff would put even more pressure on the colleagues left behind. The survey found that over half (57%) of staff already do unpaid overtime every week.
The report lays bare the impact of the cost-of-living crisis on pupils and their families, says UNISON. As well as more children showing signs of neglect and turning up to school hungry, staff also reported an increase in the number of parents needing financial and emotional support.
UNISON Cymru/Wales schools lead Rosie Lewis said: “Even though school staff in Wales are not well-off themselves, they’re still doing what they can for their pupils. Their generosity and dedication are to be applauded, but it is truly shocking that employees struggling to make ends meet are having to bail out less fortunate families.
“This can’t continue. The report identifies thousands of staff who are being attracted to jobs in retail and hospitality, with less responsibility and better pay.
“But support staff are vital to the smooth running of schools and the experiences of pupils. Their pay should better reflect the invaluable support they provide.”
Education
Councils spend £78 million on supply staff amid teacher shortage

WELSH GOVERNMENT FACES SCRUTINY OVER AGENCY SPENDING
A RECENT investigation has revealed that 16 out of 22 Welsh councils spent over £78 million on agency staff for supply teachers and teaching assistants during the 2023/24 academic year. The data, obtained through Freedom of Information requests by the Welsh Conservatives, highlights the growing reliance on temporary staff in schools across Wales.
Pembrokeshire County Council spent £1,833,915, according to the data.
The Welsh Conservatives have criticized the Labour-led Welsh Government for not tracking this expenditure and argue that funds would be better invested in recruiting and retaining permanent teaching staff. Shadow Education Secretary Natasha Asghar MS stated, “The staggering costs incurred by councils across Wales on agency staff makes it difficult to see any value for money from the taxpayers’ perspective.”

Challenges in recruitment and retention
An Estyn report from earlier this year underscores the challenges in teacher recruitment and retention, particularly in secondary schools and Welsh-medium education. The report notes a significant decline in the number of applicants for teaching positions, with some schools needing to advertise multiple times to fill vacancies. This shortage has led to situations where staff are teaching outside their areas of expertise, potentially impacting the quality of education.
Government initiatives and responses
In response to these challenges, the Welsh Government has implemented measures to support supply staff and address recruitment issues. A new national framework contract for agency staff was established in September 2023, aiming to enhance professional learning opportunities and employment safeguards for supply teachers .
Additionally, the government has initiated a pilot National Supply Pool in Ynys Môn, allowing supply teachers to be directly employed by local authorities, granting them access to the Teachers’ Pension Scheme. While this model shows promise, its broader implementation across Wales faces logistical challenges .
Union perspectives
Teaching unions have expressed concerns over the high expenditure on agency staff. A representative from a teaching union described the £78 million spent as a “shocking waste of money,” emphasizing the need for sustainable solutions to staffing shortages.
Local authority views
Local councils, responsible for staffing in schools, have defended the use of agency staff as a necessary measure to cover absences and maintain educational continuity. A Cardiff Council spokesperson noted that schools employ agency staff for various reasons, including covering short-term absences and meeting temporary demands during recruitment processes.
Conclusion
The significant expenditure on agency staff highlights the ongoing challenges in teacher recruitment and retention in Wales. While the Welsh Government has taken steps to address these issues, including new frameworks and pilot programs, the effectiveness of these measures remains to be seen. Stakeholders across the education sector continue to call for comprehensive strategies to ensure sustainable staffing and high-quality education for students.
Education
University crisis: ‘Credential factories’ blamed for rising debt and low-value degrees

DAMNING REPORT CALLS FOR RADICAL OVERHAUL OF WELSH HIGHER EDUCATION
A BOMBSHELL new report has branded Wales’ university sector as bloated, inefficient, and no longer fit for purpose—accusing it of churning out debt-ridden graduates with degrees that fail to match the needs of the modern economy.
The report, titled The University Industrial Complex and published by the Prydain Centre on Thursday (Apr 10), claims that the eight universities currently operating across Wales have evolved into “credential conveyor belts,” more concerned with racking up tuition fees than providing meaningful education.
In a searing analysis of the state of higher education, the authors argue that mass participation has eroded academic standards, with many students paying tens of thousands of pounds for degrees that leave them underemployed—or unemployed.

The key figures
According to the report, there are over 135,000 students enrolled in Welsh universities—despite Wales having a population of just 3.1 million. The average student debt upon graduation now exceeds £37,000, and one in three graduates finds themselves in non-graduate jobs five to ten years after leaving university.
“This isn’t education—it’s exploitation,” said lead author Chris Harries. “We’ve created a generation weighed down by debt, false promises, and qualifications that offer little in terms of real-world value.”
The paper argues that universities have become “visa mills” reliant on overseas student fees, while whole departments and even campuses are being shuttered due to financial pressures.
A new vision for Welsh higher education
The Prydain Centre proposes a sweeping set of reforms that would see the current eight universities reduced to just three elite institutions—each with a clear and distinct focus:
- Cardiff: a global leader in academic research, STEM and humanities.
- Swansea: a centre for applied sciences and industrial collaboration.
- Aberystwyth and Bangor: hubs for Welsh culture, environmental science and rural leadership.
Student numbers would be halved to around 65,000, with raised entry requirements and targeted support for disciplines linked to national priorities such as engineering, healthcare and technology.
Instead of encouraging mass enrolment, the report champions a shift toward merit-based admission and the reintroduction of rigorous academic standards.
From degrees to digital
In perhaps its boldest proposal, the report calls for the launch of a “Digital Knowledge Hub”—a free or low-cost online platform offering lectures, short courses and learning forums.
Built in partnership with leading universities and ed-tech firms, the hub would be accessible to anyone with an internet connection, enabling lifelong learning without incurring debt.
“Education must be about knowledge, not credentials,” said Harries. “This is not nostalgia for an elitist past. It’s a practical leap toward a fairer, smarter system.”
The case for consolidation
The Prydain Centre argues that maintaining eight institutions spreads resources too thinly and dilutes academic quality. By consolidating funding, the three remaining institutions could become internationally respected centres of excellence.
The estimated £500–600 million annual higher education budget would be more effectively used, the report claims, by reducing duplication and investing in talent, research, and student support.
It also acknowledges that the transition would require careful planning, with phased closures and support for affected staff and students, including relocation options and course transfers.
Calls for Government action
The report urges the Welsh Government to pilot the Digital Knowledge Hub as a first step toward system-wide reform. Ministers are being asked to consider a roadmap for consolidation and entry reform over the next five years.
“Wales has a choice,” the report concludes. “Maintain the failed status quo—or build a higher education system that commands global respect.”
The Welsh Government has been approached for comment.
Education
Public asked to have say on school transport policy

PEMBROKESHIRE COUNTY COUNCIL has launched a public consultation on its School Transport Policy, inviting residents to share their views as part of a wider review into the future of school transport provision.
The local authority currently provides daily transport to school or college for more than 4,500 eligible learners, at an annual cost of over £8 million.
While no specific changes are being proposed at this stage, the Council says public feedback will help shape future policy. Any changes arising from the review would need to be both deliverable and affordable, taking into account ongoing driver shortages and the wider financial pressures faced by the authority.
Should any amendments be made to the policy, they would come into effect from September 2026.
Residents have until Sunday, May 18, 2025, to complete the survey, which can be accessed online at:
https://www.pembrokeshire.gov.uk/have-your-say/school-transport-policy-consultation
Paper copies are also available by calling the Council’s Contact Centre on 01437 764551 or by emailing: school.transport@pembrokeshire.gov.uk
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