News
Mother-of-two died ‘because ambulance didn’t get to her on time’, says family
A FAMILY has been left grieving after a 40-year-old woman died on New Year’s Eve despite repeated attempts by her 15-year-old daughter to call medical assistance.
Mother-of-two Charlotte Burston knew that her health was rapidly deteriorating on Christmas morning when she began experiencing severe tingling sensations in one of her arms.
But despite repeated attempts to call urgent medical assistance, Charlotte’s daughter’s requests remained unanswered.

Eventually, as Charlotte’s condition continued to deteriorate, another family member decided to drive to Charlotte’s property in Llanteg and convey her to Withybush General Hospital by car. But shortly after commencing their journey, Charlotte Burston suffered a major heart attack from which she never gained consciousness.
On New Year’s Eve, Charlotte Burston was pronounced dead.
A post mortem concluded that the cause of her death was hypoxic brain injury, which is a lack of oxygen to the brain.
“If an ambulance had got to Charlotte within 15 minutes of Ella’s first call, she’d still be with us today,”said Vincent Laye, the father of Charlotte’s daughters.
“The pain and the grief that this has left us with is beyond explanation.
“Our girls have lost a mother who they relied on and who was their best friend, and the community around Llanteg has lost a woman who was greatly loved. This was shown earlier this week when over 150 people turned out for her funeral.
“The bottom line is that the NHS has failed in providing the care that everyone pays for and that every one of us deserves.”
Charlotte began feeling unwell at around 7am on Christmas Day.
“I called 111 at 8.19am, the call lasted 53 seconds so I hung up because it was taking too long,” explained 15-year-old Ella Laye.
“I then called 999 at 8.29am and the call lasted 41 minutes. The woman I spoke to refused to tell me how long an ambulance would take, but just said that one would be arranged.”
Realising that her mother’s condition was getting worse and worse, Ella then rang her grandfather, who lives in Clynderwen.
“He managed to drive over within around 20 minutes but by now Charlotte was drifting in and out of consciousness,” continued Vincent.
“He managed to get Charlotte into his car and began driving to Withybush. But as they approached Robeston Wathen, he heard her make a gurgling sound and from then on, Charlotte never regained consciousness.”
When they reached Withybush, Charlotte was put onto a life-support system and conveyed to Morriston Hospital. Sadly, she never recovered.
“Just because all this took place on Christmas Day, does it mean that people like Charlotte should be deprived of the medical care they deserve?” continued Vince Laye.
“Our girls have lost a mother who was with them and who cared for them 24/7. Yes, their schools are doing everything they can to help them through this and we’re visiting the Sandy Bear Children’s Bereavement Charity, but absolutely no support is being shown to us by any other authority.
“All I can do is take things hour by hour because I truly believe that this awful death could have been prevented. I really do.
“I don’t know the state of affairs in the NHS across Wales last Christmas morning but if they were severely understaffed through their own mismanagement, then someone has to be held accountable for Charlotte’s death.
“We’ve since discovered that the heart attack was caused by a blood clot that had moved to Charlotte’s heart, but we were also told that the damage this caused could have been treated with medication. What took her life was the lack of oxygen to her brain…in other words, the length of time in which she was left untreated.
“Charlotte has lost her life and the girls have lost their mother. But this isn’t about the pain that we’re currently going through…this is going to continue for years.
“It’s about every other person out there who deserves to be looked after when they are most in need.
“The NHS and the local authority have failed us in a way that’s going to change our lives for ever, and I’m refusing to allow this to be brushed aside. Somebody needs to be held accountable for what’s happened, to prevent this from happening to somebody else.”
Liam Williams, Executive Director of Quality and Nursing at the Welsh Ambulance Service, said: “We were deeply sorry to hear about Ms Burston’s passing and would like to extend our thoughts and condolences to her family on their sad loss.
“A thorough investigation has begun, and we will be contacting Ms Burston’s family to invite them to participate in this process and share their experience, which no doubt will have been traumatic for all involved.
“On behalf of the Welsh Ambulance Service, I would once again like to extend my sympathies to Ms Burston’s family.”
Speaking about delays to patient care earlier this week, The Welsh Ambulance Service’s assistant director of operations Sonia Thompson said: “Our ambulance service is under extreme and well-documented pressure as a result of wider system pressures across the NHS.
“The service is looking at solutions as the current situation is untenable for patients and staff across health and social care.
“As an ambulance service, we’re thinking very differently about the way we deliver services in future, and we are already testing some new ways of working across Wales to understand how we can relieve some of the pressure,” she added.
The Welsh Government has said recently that despite budget pressures, it was investing in same-day emergency care, extra community beds and social care services to improve patient flow through hospitals.

Community
Fresh concern after new animal shootings in Milford Haven
RSPCA says police are also investigating after further reports in same town
FRESH concerns have been raised in Milford Haven following reports of new animal shootings in the town.
The RSPCA has confirmed it is aware of further incidents and said Dyfed-Powys Police are also believed to be involved.
An RSPCA spokesperson said: “This is concerning and our hearts go out to anyone who has been affected by these incidents.
“Anyone with any information is asked to contact the RSPCA appeals line number on 0300 123 8018 and refer to incident number 01751732 or please contact the police who are also investigating.”
The latest reports follow earlier incidents in the Hakin area, where cats and wildlife were targeted with an air gun.
Earlier this month, the RSPCA issued an appeal after a cat died after being shot for a second time. A pigeon was also put to sleep after being found with an airgun pellet injury, while several cats had previously been shot in the area.
The charity said anyone caught deliberately using an air gun to injure an animal can face up to five years in prison and an unlimited fine under the Animal Welfare Act.
Deliberately injuring or killing wild birds is also a criminal offence under the Wildlife and Countryside Act 1981.
The RSPCA added that cats and wildlife are particularly vulnerable because they are often outside with nobody to protect them.
Anyone with information should contact the RSPCA appeals line on 0300 123 8018, quoting incident number 01751732, or contact Dyfed-Powys Police.
Farming
Anna Nicholl MS calls on Welsh Government to value farmers as equal partners
CEREDIGION Penfro MS Anna Nicholl has welcomed the Welsh Government’s broad ambition to strengthen rural resilience and sustainability, but has warned that farmers and local communities must be involved in shaping the detail if policies are to work in practice.
Speaking during a Senedd debate on June 23, Ms Nicholl referred to a recent visit to a farm in Pembrokeshire with the Farmers’ Union of Wales, where she heard first-hand about the significant challenges facing the sector.

She highlighted examples of farms working with Farming Connect to reduce emissions, boost biodiversity and increase profits at the same time.
Ms Nicholl welcomed some of the Government’s stated priorities, including tackling bovine TB, reforming nitrate vulnerable zone regulations and cutting red tape, saying they had given the industry “fresh hope”.
But she pressed ministers on how they would work with farmers when drawing up the detail of future policy.
In response, the Cabinet Minister for Rural Resilience and Sustainability said the Sustainable Farming Scheme was being refined following feedback, with an emphasis on working with the sector, making the system easier to navigate and offering greater long-term certainty.
Ms Nicholl said: “It’s clear that change is needed to respond to the climate and nature crises, but that change must happen with our rural communities, not against them.
“It’s not just farming that matters here – it’s about keeping our food system strong, supporting local businesses, and securing jobs in our rural areas.
“Farmers in Ceredigion and Pembrokeshire want to see a system that is fair, simple to navigate, and provides real financial security, while also tackling the nature and climate crisis.
“It’s positive to hear that the Government is talking about less bureaucracy and more partnership. I look forward to seeing that happen in practice now.”
Photo caption: Anna Nicholl MS, Member of the Senedd for Ceredigion Penfro, on a farm visit in north Pembrokeshire arranged by the Farmers’ Union of Wales.
Local Government
Tenby Spectacular row continues as organisers say key question remains unanswered
Round Table says legal clarity over pedestrian access is still holding up event plan
TENBY ROUND TABLE has welcomed Pembrokeshire County Council’s statement that it wants the Tenby Summer Spectacular to go ahead, but says one key legal question remains unanswered.
The council said on Wednesday (Jun 24) that it had not requested or directed that the event should be cancelled, and that it wanted to see the Spectacular proceed if safety requirements could be met.
But organisers say they are still waiting for a detailed response from council officers on how pedestrian access to the licensed event area at Tenby Harbour can be lawfully managed.
Tenby Round Table said volunteer members were “working tirelessly” to prepare the information needed to finalise the Event Management Plan.
However, it said the final version could not be completed until the question of lawful pedestrian access had been answered by Pembrokeshire County Council.
In a statement, Tenby Round Table said: “We welcome Cllr Miller’s statement. We obviously share his desire to see these events go ahead, they are important for the community and for the charities that benefit from them.
“We would like to clarify the position of where we are in the process however. Volunteer members of Tenby Round Table are working tirelessly to prepare all the information required to finalise our Event Management Plan.
“The reason we cannot produce the final version of this is the one outstanding question, how pedestrian access to the licensed event area will be lawfully managed, which only PCC can answer.
“A detailed response to this, backed up with a legal framework, is what we have been waiting for nine months for from PCC.”
Round Table said its most recent email on the issue was sent on Monday and had not yet been acknowledged or answered.
It said that email was itself chasing a response which had already passed an extended deadline.
The statement added: “This response is the single most important element currently holding up our EMP submission and our ability to confirm the events can proceed.
“We would very much welcome Cllr Miller’s and Cllr Skyrme-Blackhall’s encouragement of the relevant PCC officers to respond by the deadline set, as to date this press release has been our only communication from PCC since our announcement.”
Earlier, Pembrokeshire County Council Deputy Leader Cllr Paul Miller said the authority had supported the Spectacular for nearly 15 years and had not sought its cancellation.
He said: “The Spectacular is a much-loved event with significant number of attendees. As a result, we have an important duty to make sure the event can take place safely to address the concerns formally raised by the Responsible Authorities under the Licensing Act, which include the blue light services.
“Tenby Harbour is a working harbour and a key community asset – and just as every year this event needs to be licensed, and the organisers need to provide important information on how they plan to safely manage the event.”
Cllr Miller added: “As a council, we very much want this event to go ahead but we have to make sure the event is safe for the public, with the right safety measures in place.
“Once the organisers provide the required information, the Licensing Sub-Committee, currently scheduled for July, will consider the event application, in exactly the same way they consider the large number of other events which occur across Pembrokeshire each year.”
Local member Cllr Sam Skyrme-Blackhall also said she wanted to see the Spectaculars go ahead.
She said: “It is important for locals and visitors alike to celebrate Tenby, have fun and raise money for worthy causes.
“I am really encouraged from meetings that I have had with senior officers that everyone is ready to do all that they can to enable these events to go ahead.”
The future of this year’s Tenby Spectaculars now appears to rest on whether the outstanding legal question over pedestrian access can be resolved in time for organisers to submit their final Event Management Plan ahead of the Licensing Sub-Committee hearing expected in July.
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