News
Mother-of-two died ‘because ambulance didn’t get to her on time’, says family

A FAMILY has been left grieving after a 40-year-old woman died on New Year’s Eve despite repeated attempts by her 15-year-old daughter to call medical assistance.
Mother-of-two Charlotte Burston knew that her health was rapidly deteriorating on Christmas morning when she began experiencing severe tingling sensations in one of her arms.
But despite repeated attempts to call urgent medical assistance, Charlotte’s daughter’s requests remained unanswered.

Eventually, as Charlotte’s condition continued to deteriorate, another family member decided to drive to Charlotte’s property in Llanteg and convey her to Withybush General Hospital by car. But shortly after commencing their journey, Charlotte Burston suffered a major heart attack from which she never gained consciousness.
On New Year’s Eve, Charlotte Burston was pronounced dead.
A post mortem concluded that the cause of her death was hypoxic brain injury, which is a lack of oxygen to the brain.
“If an ambulance had got to Charlotte within 15 minutes of Ella’s first call, she’d still be with us today,”said Vincent Laye, the father of Charlotte’s daughters.
“The pain and the grief that this has left us with is beyond explanation.
“Our girls have lost a mother who they relied on and who was their best friend, and the community around Llanteg has lost a woman who was greatly loved. This was shown earlier this week when over 150 people turned out for her funeral.
“The bottom line is that the NHS has failed in providing the care that everyone pays for and that every one of us deserves.”
Charlotte began feeling unwell at around 7am on Christmas Day.
“I called 111 at 8.19am, the call lasted 53 seconds so I hung up because it was taking too long,” explained 15-year-old Ella Laye.
“I then called 999 at 8.29am and the call lasted 41 minutes. The woman I spoke to refused to tell me how long an ambulance would take, but just said that one would be arranged.”
Realising that her mother’s condition was getting worse and worse, Ella then rang her grandfather, who lives in Clynderwen.
“He managed to drive over within around 20 minutes but by now Charlotte was drifting in and out of consciousness,” continued Vincent.
“He managed to get Charlotte into his car and began driving to Withybush. But as they approached Robeston Wathen, he heard her make a gurgling sound and from then on, Charlotte never regained consciousness.”
When they reached Withybush, Charlotte was put onto a life-support system and conveyed to Morriston Hospital. Sadly, she never recovered.
“Just because all this took place on Christmas Day, does it mean that people like Charlotte should be deprived of the medical care they deserve?” continued Vince Laye.
“Our girls have lost a mother who was with them and who cared for them 24/7. Yes, their schools are doing everything they can to help them through this and we’re visiting the Sandy Bear Children’s Bereavement Charity, but absolutely no support is being shown to us by any other authority.
“All I can do is take things hour by hour because I truly believe that this awful death could have been prevented. I really do.
“I don’t know the state of affairs in the NHS across Wales last Christmas morning but if they were severely understaffed through their own mismanagement, then someone has to be held accountable for Charlotte’s death.
“We’ve since discovered that the heart attack was caused by a blood clot that had moved to Charlotte’s heart, but we were also told that the damage this caused could have been treated with medication. What took her life was the lack of oxygen to her brain…in other words, the length of time in which she was left untreated.
“Charlotte has lost her life and the girls have lost their mother. But this isn’t about the pain that we’re currently going through…this is going to continue for years.
“It’s about every other person out there who deserves to be looked after when they are most in need.
“The NHS and the local authority have failed us in a way that’s going to change our lives for ever, and I’m refusing to allow this to be brushed aside. Somebody needs to be held accountable for what’s happened, to prevent this from happening to somebody else.”
Liam Williams, Executive Director of Quality and Nursing at the Welsh Ambulance Service, said: “We were deeply sorry to hear about Ms Burston’s passing and would like to extend our thoughts and condolences to her family on their sad loss.
“A thorough investigation has begun, and we will be contacting Ms Burston’s family to invite them to participate in this process and share their experience, which no doubt will have been traumatic for all involved.
“On behalf of the Welsh Ambulance Service, I would once again like to extend my sympathies to Ms Burston’s family.”
Speaking about delays to patient care earlier this week, The Welsh Ambulance Service’s assistant director of operations Sonia Thompson said: “Our ambulance service is under extreme and well-documented pressure as a result of wider system pressures across the NHS.
“The service is looking at solutions as the current situation is untenable for patients and staff across health and social care.
“As an ambulance service, we’re thinking very differently about the way we deliver services in future, and we are already testing some new ways of working across Wales to understand how we can relieve some of the pressure,” she added.
The Welsh Government has said recently that despite budget pressures, it was investing in same-day emergency care, extra community beds and social care services to improve patient flow through hospitals.

News
Debate over 20mph speed limit continues in Pembrokeshire

CONCERNS over road safety and public backlash have led Wrexham Council to take a cautious approach to increasing speed limits on dozens of roads—but will Pembrokeshire follow suit?
Following widespread opposition to the Welsh Government’s blanket 20mph policy, councils across Wales, including Pembrokeshire, have been reviewing the limits. In Wrexham, a public consultation revealed overwhelming support for restoring 30mph limits on 52 roads, but councillors are proceeding with caution, citing safety concerns.
Pembrokeshire residents voice frustration
While Wrexham moves toward changes, Pembrokeshire County Council has yet to announce a firm decision on altering its 20mph zones, despite strong opposition in key areas such as Johnston, Haverfordwest, and Milford Haven.
A public consultation in Pembrokeshire allowed residents to request changes up until October 2024, and many raised concerns about longer journey times, impact on businesses, and emergency response delays. A petition was even submitted calling for the A4076 in Johnston to be exempt from the lower limit, arguing that the road is a major route with suitable pedestrian infrastructure.
One local business owner in Haverfordwest told The Herald: “It’s just not practical on some of these roads. We need sensible speed limits, not a blanket approach.”

Government admits mistakes
The Welsh Government introduced the 20mph speed limit in September 2023, claiming it would reduce accidents and improve safety for pedestrians and cyclists. Initial data suggests there were 100 fewer deaths or serious injuries on affected roads.
However, in December 2024, government officials admitted that mistakes had been made in rolling out the policy, following widespread backlash across Wales. Pembrokeshire councillors, including Paul Miller, cabinet member for economy and transport, have acknowledged public frustration but stress the need to balance safety with practicality.
Will Pembrokeshire follow Wrexham’s lead?
In Wrexham, Councillor Dave Bithell has urged caution, warning that increasing speed limits could heighten accident risks. Wrexham aims to finalize its review by May, working alongside North Wales Police to manage any changes.
With strong opposition from some Pembrokeshire communities, it remains to be seen whether the county council will reverse course on certain roads or maintain the lower speed limits.
The Welsh Local Government Association (WLGA) has acknowledged that while some communities back the 20mph policy, others remain strongly against it. The question now is whether Pembrokeshire’s roads will see similar changes to those being considered in Wrexham.
Should Pembrokeshire reconsider its 20mph limits? The Herald wants to hear your views.
Education
Excluding pupils for knives ‘too simple’, says Estyn chief

A SCHOOL should understand why a pupil brings a knife in rather than relying on blanket exclusions, the chief inspector of Welsh education watchdog Estyn has said.
Owen Evans said the “easy answer” was to exclude pupils, but insisted the issue needed a more nuanced approach.
He argued there were multiple reasons why a child might bring a weapon to school and that a one-size-fits-all policy would not work.
However, Neil Butler, national officer for Wales at the NASUWT union, called the suggestion “most unhelpful” and said immediate exclusions should be the priority to protect pupils and staff.
School attack in Ammanford
Mr Evans’ comments follow the conviction of a 14-year-old girl for the attempted murder of three people during a stabbing at a school in Ammanford, Carmarthenshire.

“You may have a child that has every potential for redemption but they have fallen into bad practice, and we cannot exclude those people from society,” he told the BBC’s Walescast.
“A lot of children who bring knives to school feel threatened themselves or believe others are carrying weapons.
“We need to tackle the root causes behind these decisions,” he added.
While knife crime in Welsh schools is rare, Mr Evans said lessons needed to be learned.
Bridgend council has announced an inquiry after police were called to Bryntirion Comprehensive last week when a knife was reportedly found in a pupil’s bag.
Union backs tough action
Speaking to BBC Radio Wales, Mr Butler acknowledged the importance of understanding why children bring weapons to school but said the approach could not be “nuanced”.
He described Mr Evans’ concerns about exclusion pushing pupils out of society as “nonsense” and insisted that removing offenders from schools was necessary for safety.
“If a child who has carried a knife into school remains there while psychologists assess them, they continue to pose a danger to others,” he said.
“Exclusion doesn’t mean the end of education—it means education in a more suitable setting outside of mainstream schools.”
He added: “We must be clear: carrying a knife has consequences. That means immediate exclusion.
“It’s as simple as that—we have to nip this in the bud before it escalates further.”
Rising behavioural issues
Estyn is preparing to release its annual report on the state of education and training in Wales, with concerns over increasing behavioural problems.
Mr Evans said: “Since the pandemic, we are seeing young children coming into school unable to communicate or even potty trained.”
He called for more support for pupils and teachers but acknowledged a lack of resources.
“Strong leadership, clear and consistently applied behaviour policies, and good family support can make a real difference,” he said.
Wales’ Education Secretary, Lynne Neagle, has announced a behavioural summit next year to tackle the “complex” issues facing schools.
News
Former Plaid Cymru leader Dafydd Elis-Thomas dies aged 78

Tributes pour in for ‘Senedd’s founding father’
FORMER Plaid Cymru leader and Senedd Presiding Officer Lord Elis-Thomas has died at the age of 78, his family has announced.
Dafydd Elis-Thomas led Plaid Cymru between 1984 and 1991 and served as MP for Meirionydd and later Meirionydd Nant Conwy from 1974 until 1992, when he was appointed to the House of Lords.
He made history in 1999 as the first Presiding Officer of the newly established Welsh Assembly, now the Senedd, a role in which he helped shape Wales’ modern political landscape. Flags will fly at half-mast outside the Senedd in Cardiff Bay as a mark of respect.
A POLITICAL MAVERICK
Known for his independent streak, Lord Elis-Thomas often clashed with Plaid Cymru’s leadership and left the party in 2016. He later served as a minister in both Carwyn Jones and Mark Drakeford’s Welsh Labour governments, despite remaining unaffiliated with the party.
He stepped away from frontline politics in 2021, retiring after decades of service to Welsh public life.
A FAMILY’S LOSS
In a statement, his family said he died “peacefully at his home” on Friday morning after a short illness. “The family request privacy at this difficult time.”
POLITICAL TRIBUTES
First Minister Eluned Morgan led tributes, calling Lord Elis-Thomas “one of Wales’ greatest political figures.”
“Dafydd was a true giant of Welsh politics and a passionate champion of our nation, our language, and our culture,” she said.
Plaid Cymru leader Rhun ap Iorwerth described his passing as “a huge loss to Welsh politics and civic life.”
“Dafydd made a priceless contribution in laying the foundations of devolution. He was a ground-breaking MP and led Plaid Cymru with passion and distinction,” he said.
Senedd Presiding Officer Elin Jones said: “It is hard to imagine Welsh political life without him. Dafydd was always at the heart of our democracy, shaping and challenging it in equal measure.”
Liz Saville-Roberts, Plaid Cymru MP for Dwyfor Meirionnydd, said: “He was a tremendous figure in Welsh public life whose passion for our democracy inspired so many.”
Former Welsh Labour minister Lee Waters described him as “an amazing character” who played a pivotal role in modern Welsh politics. “I liked him a lot, even though he could be maddening. Very sad news.”
Welsh Conservative leader Darren Millar MS said: “Lord Elis-Thomas was a titan of Welsh politics. His deep love for Wales and its people was undeniable.”
Andrew RT Davies, his predecessor, added: “He was always forthright and robust when expressing his views, and for that, I admired him strongly.”
A LASTING LEGACY
Lord Elis-Thomas’ influence on Welsh politics is undeniable, from his leadership of Plaid Cymru to his role in establishing the Senedd. His passing marks the end of an era for Welsh political life, but his legacy will endure for generations to come.
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