News
Missed chance to save Llanteg mother, inquest hears
Coroner says advanced paramedic should have been sent as family left to drive to hospital on Christmas Day
A 40-YEAR-OLD mother from Llanteg who suffered a heart attack on Christmas Day may have survived had the Welsh Ambulance Service allocated the correct clinical resource, an inquest in Haverfordwest has been told.
Charlotte Burston, a single mother of two, collapsed while being taken to Withybush Hospital by her family after they were told an ambulance could take more than an hour. She went into cardiac arrest minutes into the journey. Despite being resuscitated at hospital and transferred to Morriston, she never regained consciousness and died on 31 December 2023.
Sitting at County Hall on Friday (Nov 21), Pembrokeshire Coroner Mark Layton examined the emergency response provided by the Welsh Ambulance Service Trust (WAST). The inquest was told that an Advanced Paramedic Practitioner (APP) was on duty in Haverfordwest at the time of the 999 call — approximately 29 minutes away — but was not dispatched, despite being clinically appropriate for the symptoms reported.
APPs carry advanced equipment, including ECG capability, defibrillators and enhanced drug options, although they cannot convey patients to hospital. Expert evidence confirmed that an APP attending the home would, on the balance of probabilities, have been with Charlotte at the point she went into cardiac arrest and could have provided immediate defibrillation and cardiac support.
‘She could have survived the event’
Independent expert Dr John Heyworth told the court that early defibrillation “offers the best chance of survival” in cases of sudden cardiac arrest. He said that if Charlotte had received that treatment promptly, she would likely have survived the initial collapse and had an opportunity to be discharged from hospital.
The 999 call and family’s drive to hospital
The inquest heard that Charlotte had woken on Christmas morning feeling unwell, suffering chest pain, nausea and breathlessness. Her daughter rang 999. While still on the call, Charlotte’s grandparents arrived. Her mother, Helen Laye, took over the call.
She was told an ambulance would take around 75 minutes. What was not explained, WAST later conceded, was that this time estimate would begin from the start of the 40-minute call itself — meaning the wait in real terms could have been even longer.
With Charlotte deteriorating, her 83-year-old stepfather, Brian Laye, decided to drive her to Withybush. As they reached the Robeston Wathen roundabout she suffered a cardiac arrest in the passenger seat.
Hospital staff managed to restart her heart on arrival. After transfer to Swansea, scans revealed a severe hypoxic brain injury caused by prolonged lack of oxygen.
Welsh Ambulance Service apologises
Giving evidence, Andrew Garner, operations quality manager for WAST, confirmed that the call had been categorised correctly in the “orange 1” priority band. However, he accepted there had been a “missed opportunity” to send the APP.
He apologised to the family on behalf of the service, adding that internal reviews had since led to changes in allocation guidance and system alerts to prevent similar failures.
‘She was enchanting’
Charlotte’s mother described her daughter as a “brilliant mother” who adored her two teenage girls, loved paddle-boarding and walking the dog at Saundersfoot, and “was mad as a box of frogs”.
The family were praised by the expert witness for doing “everything possible in impossible circumstances”.
Coroner’s conclusion
Mr Layton concluded that Charlotte died from a hypoxic brain injury following a myocardial infarction on 25 December 2023.
He found: “An emergency call did not result in the dispatch of an Advanced Paramedic Practitioner who, on the balance of probabilities, could have administered lifesaving treatment.”
He offered his condolences to the family and thanked them for their dignity throughout the hearing.
Community
D-Day 82: Milford Haven remembers sacrifice of Normandy landings
COMMUNITIES gathered in Milford Haven on Saturday (Jun 6) to mark the 82nd anniversary of D-Day.
The service, held at The Rath, brought together veterans, standard bearers, councillors, local church representatives, members of the Royal British Legion Milford Haven Branch, and residents for a solemn act of remembrance overlooking the waterway.
Wreaths were laid at the town’s war memorials, including the Cenotaph on Hamilton Terrace, as tribute was paid to the thousands of Allied servicemen who crossed the Channel on June 6, 1944.
D-Day marked the beginning of the liberation of Western Europe from Nazi occupation and remains one of the most significant military operations in history.

Milford Haven’s own wartime role gave the commemoration added meaning. During the Second World War, the Haven was home to a major US Navy Advanced Amphibious Base, where landing craft were prepared, maintained and repaired ahead of Allied operations.
The town’s harbour and maritime workforce formed part of the huge logistical effort that made the Normandy landings possible.
One of the most striking moments of Saturday’s commemoration came from the waterway itself, where Port of Milford Haven tugs staged a moving water salute.
As the service took place, the tugs sent great arcs of water into the air, creating a powerful visual tribute linking the town’s seafaring identity with its wartime service.
Those attending stood in quiet reflection as the community remembered not only those who landed on the beaches of Normandy, but also the men and women at home whose work supported the invasion.
With the number of surviving D-Day veterans now sadly dwindling, events such as Milford Haven’s commemoration carry growing importance.
They ensure that younger generations understand the courage, sacrifice and shared effort behind the events of June 1944.
In Milford Haven, the service at The Rath, the laying of wreaths, and the dramatic tug salute combined to create a fitting tribute from a town with a proud place in the story of D-Day.
The message of the day was simple and enduring: lest we forget.
News
Pembrokeshire comes together for charity football night at Bridge Meadow
£600 RAISED FOR MEGAN’S STARR FOUNDATION AS COMMUNITY SPIRIT SHINES THROUGH
A CHARITY football match at the Ogi Bridge Meadow brought together players, businesses, volunteers and supporters from across Pembrokeshire on Friday night, raising more than £600 for a local charity supporting young people and families.
The match saw a Pembrokeshire Select XI take on a Valero Pembroke Refinery XI under the lights at Haverfordwest County AFC’s home ground, with the Select side comfortably winning on the pitch — but organisers said the real victory was the community effort behind the event.

By the end of the evening, an impressive £605.28 had been raised for Megan’s Starr Foundation, a Pembrokeshire charity which supports young people and families facing difficult circumstances.
For Nicola Harteveld and the Megan’s Starr team, the evening was about far more than football.
Speaking after the match, Nicola said: “As the final whistle blew, the score almost became irrelevant.
“Last night was about community, kindness, generosity and what can happen when people come together to support local young people and families.”
She added: “Last night showed the very best of our county. We are incredibly grateful, incredibly proud and above all proud to be Pembrokeshire.”
The charity thanked Valero Pembroke Refinery for nominating Megan’s Starr as the supported cause and fielding a team led by Steve Parks, while also recognising the refinery’s volunteers who helped behind the scenes.

Credit was also paid to Chris “Sully” O’Sullivan and everyone involved with the Pembrokeshire Select XI for organising the county side, along with players from clubs across Pembrokeshire who gave up their time during the close season to take part.

Haverfordwest County AFC opened the Ogi Bridge Meadow for the match, while Pure West Radio helped create the atmosphere and promote the event across the county.
Darth Marty Media captured the evening’s action, while officials from the Pembrokeshire Referees Association volunteered their time to ensure the match was played in the right spirit.
On the field, spectators were treated to an entertaining encounter featuring quality football from both sides despite the summer break.
Jimmy Wilkes proved the star of the show, scoring a hat-trick to earn Man of the Match honours for the Pembrokeshire Select XI.

However, organisers stressed that the event highlighted something far bigger than football — the willingness of Pembrokeshire people to rally together when it matters.
Megan’s Starr Foundation said it receives no core funding and relies heavily on the generosity of local people, businesses and volunteers to continue its work.
Photos: Darth Marty Media / Megan’s Starr Foundation
News
Community appeal for privacy after serious emergency in Pendine
A COMMUNITY appeal has been issued in Pendine after a serious emergency incident prompted a large response from the emergency services.
The incident happened in the Carmarthenshire coastal village on Saturday, with witnesses reporting that a casualty was transferred from an ambulance to a helicopter in view of the beachfront.
Pendine Community Council has now urged residents and visitors not to share photographs, videos or unverified information online.
Council chair Andrew Shaw said: “Following the emergency incident within the village today, I would like to respectfully ask members of our community to refrain from sharing photographs, videos, or unverified information on social media.
“Our thoughts are with all those affected, along with their families, friends, and everyone involved in responding to the incident.
“At a time like this, privacy, compassion, and respect are especially important.”
Mr Shaw added that people should consider the impact online posts may have on those directly affected, and allow the relevant authorities to provide information where appropriate.
The appeal was echoed by local business owner Julia Rea, of Bistro on the Bay, who said she had witnessed the emergency response from the beachfront.
She said: “Whilst we appreciate people are concerned and interested, what I can’t understand is filming, photos etc.
“I witnessed a large public interest where the injured person was transferred from the ambulance to the helicopter.
“The amount of people filming and photographing what was so sensitive, life-altering and hopefully not final moments of an individual, someone’s family, was awful.
“I hope and pray that sensibility and privacy prevails and nothing is shared online.”
No official details about the nature of the incident, or the condition of the person involved, have yet been released.
The council’s appeal has been widely shared locally, with many residents supporting the call for restraint.
Pendine Sands is a popular visitor destination, and emergency service responses in the area can quickly draw public attention because of the open beachfront and busy public spaces.
The Herald understands the appeal is not intended to restrict legitimate concern, but to remind people that those involved in emergency incidents are entitled to dignity and privacy at one of the most difficult moments of their lives.
Residents are being asked to avoid speculation and wait for any updates from official sources.
Our thoughts are with the person involved, their family, and all emergency personnel who responded.
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