News
Missed chance to save Llanteg mother, inquest hears
Coroner says advanced paramedic should have been sent as family left to drive to hospital on Christmas Day
A 40-YEAR-OLD mother from Llanteg who suffered a heart attack on Christmas Day may have survived had the Welsh Ambulance Service allocated the correct clinical resource, an inquest in Haverfordwest has been told.
Charlotte Burston, a single mother of two, collapsed while being taken to Withybush Hospital by her family after they were told an ambulance could take more than an hour. She went into cardiac arrest minutes into the journey. Despite being resuscitated at hospital and transferred to Morriston, she never regained consciousness and died on 31 December 2023.
Sitting at County Hall on Friday (Nov 21), Pembrokeshire Coroner Mark Layton examined the emergency response provided by the Welsh Ambulance Service Trust (WAST). The inquest was told that an Advanced Paramedic Practitioner (APP) was on duty in Haverfordwest at the time of the 999 call — approximately 29 minutes away — but was not dispatched, despite being clinically appropriate for the symptoms reported.
APPs carry advanced equipment, including ECG capability, defibrillators and enhanced drug options, although they cannot convey patients to hospital. Expert evidence confirmed that an APP attending the home would, on the balance of probabilities, have been with Charlotte at the point she went into cardiac arrest and could have provided immediate defibrillation and cardiac support.
‘She could have survived the event’
Independent expert Dr John Heyworth told the court that early defibrillation “offers the best chance of survival” in cases of sudden cardiac arrest. He said that if Charlotte had received that treatment promptly, she would likely have survived the initial collapse and had an opportunity to be discharged from hospital.
The 999 call and family’s drive to hospital
The inquest heard that Charlotte had woken on Christmas morning feeling unwell, suffering chest pain, nausea and breathlessness. Her daughter rang 999. While still on the call, Charlotte’s grandparents arrived. Her mother, Helen Laye, took over the call.
She was told an ambulance would take around 75 minutes. What was not explained, WAST later conceded, was that this time estimate would begin from the start of the 40-minute call itself — meaning the wait in real terms could have been even longer.
With Charlotte deteriorating, her 83-year-old stepfather, Brian Laye, decided to drive her to Withybush. As they reached the Robeston Wathen roundabout she suffered a cardiac arrest in the passenger seat.
Hospital staff managed to restart her heart on arrival. After transfer to Swansea, scans revealed a severe hypoxic brain injury caused by prolonged lack of oxygen.
Welsh Ambulance Service apologises
Giving evidence, Andrew Garner, operations quality manager for WAST, confirmed that the call had been categorised correctly in the “orange 1” priority band. However, he accepted there had been a “missed opportunity” to send the APP.
He apologised to the family on behalf of the service, adding that internal reviews had since led to changes in allocation guidance and system alerts to prevent similar failures.
‘She was enchanting’
Charlotte’s mother described her daughter as a “brilliant mother” who adored her two teenage girls, loved paddle-boarding and walking the dog at Saundersfoot, and “was mad as a box of frogs”.
The family were praised by the expert witness for doing “everything possible in impossible circumstances”.
Coroner’s conclusion
Mr Layton concluded that Charlotte died from a hypoxic brain injury following a myocardial infarction on 25 December 2023.
He found: “An emergency call did not result in the dispatch of an Advanced Paramedic Practitioner who, on the balance of probabilities, could have administered lifesaving treatment.”
He offered his condolences to the family and thanked them for their dignity throughout the hearing.
Crime
Swansea man dies weeks after release from troubled HMP Parc: Investigation launched
A SWANSEA man has died just weeks after being released from HMP Parc, the Bridgend prison now at the centre of a national crisis over inmate deaths and post-release failures.
Darren Thomas, aged 52, died on 13 November 2025 — less than a month after leaving custody. The Prisons and Probation Ombudsman (PPO) has confirmed an independent investigation into his death, which is currently listed as “in progress”.
Born on 9 April 1973, Mr Thomas had been under post-release supervision following a period at HMP/YOI Parc, the G4S-run prison that recorded seventeen deaths in custody in 2024 — the highest in the UK.
His last known legal appearance was at Swansea Crown Court in October 2024, where he stood trial accused of making a threatening phone call and two counts of criminal damage. During the hearing, reported by The Pembrokeshire Herald at the time, the court heard he made threats during a heated call on 5 October 2023.
Mr Thomas denied the allegations but was found guilty on all counts. He was sentenced to a custodial term, which led to his imprisonment at HMP Parc.
Parc: A prison in breakdown
HMP Parc has faced sustained criticism throughout 2024 and 2025. A damning unannounced inspection in January found:
- Severe self-harm incidents up 190%
- Violence against staff up 109%
- Synthetic drugs “easily accessible” across wings
- Overcrowding at 108% capacity
In the first three months of 2024 alone, ten men died at Parc — part of a wider cluster of twenty PPO-investigated deaths since 2022. Six occurred within three weeks, all linked to synthetic drug use.
Leaked staff messages in 2025 exposed a culture of indifference, including one officer writing: “Let’s push him to go tomorrow so we can drop him.”
Six G4S employees have been arrested since 2023 in connection with alleged assaults and misconduct.
The danger after release
Deaths shortly after release from custody are a growing national concern. Ministry of Justice data shows 620 people died while under community supervision in 2024–2025, with 62 deaths occurring within 14 days of release.
Short sentences — common at Parc — leave little time for effective rehabilitation or release planning. Homelessness, loss of drug tolerance and untreated mental-health conditions create a high-risk environment for those newly released.
The PPO investigates all such deaths to determine whether prisons or probation failed in their duties. Reports often take 6–12 months and can lead to recommendations.
A system at breaking point
The crisis at Parc reflects wider failures across UK prisons and probation. A July 2025 House of Lords report described the service as “not fit for purpose”. More than 500 people die in custody annually, with campaigners warning that private prisons such as Parc prioritise cost-cutting over care.
The PPO investigation into the death of Darren Thomas continues.
Crime
Woman stabbed partner in Haverfordwest before handing herself in
A WOMAN who stabbed her partner during a drug-fuelled episode walked straight into Haverfordwest Police Station and told officers what she had done, Swansea Crown Court has heard.
Amy Woolston, 22, of Dartmouth Street in Milford Haven, arrived at the station at around 8:00pm on June 13 and said: “I stabbed my ex-partner earlier… he’s alright and he let me walk off,” prosecutor Tom Scapens told the court.
The pair had taken acid together earlier in the day, and Woolston claimed she believed she could feel “stab marks in her back” before the incident.
Police find victim with four wounds
Officers went to the victim’s home to check on him. He was not there at first, but returned shortly afterwards. He appeared sober and told police: “Just a couple of things,” before pointing to injuries on his back.
He had three stab or puncture wounds to his back and another to his bicep.
The victim said that when he arrived home from the shop, Woolston was acting “a bit shifty”. After asking if she was alright, she grabbed something from the windowsill — described as either a knife or a shard of glass — and stabbed him.
He told officers he had “had worse from her before”, did not support a prosecution, and refused to go to hospital.
Defendant has long history of violence
Woolston pleaded guilty to unlawful wounding. The court heard she had amassed 20 previous convictions from 10 court appearances, including assaults, battery, and offences against emergency workers.
Defending, Dyfed Thomas said Woolston had longstanding mental health problems and had been off medication prescribed for paranoid schizophrenia at the time.
“She’s had a difficult upbringing,” he added, saying she was remorseful and now compliant with treatment.
Woolston was jailed for 12 months, but the court heard she has already served the equivalent time on remand and will be released imminently on a 12-month licence.
News
BBC apologises to Herald’s editor for inaccurate story
THE BBC has issued a formal apology and amended a six-year-old article written by BBC Wales Business Correspondent Huw Thomas after its Executive Complaints Unit ruled that the original headline and wording gave an “incorrect impression” that Herald editor Tom Sinclair was personally liable for tens of thousands of pounds in debt.

The 2019 report, originally headlined “Herald newspaper editor Tom Sinclair has £70,000 debts”, has now been changed.
The ECU found: “The wording of the article and its headline could have led readers to form the incorrect impression that the debt was Mr Sinclair’s personal responsibility… In that respect the article failed to meet the BBC’s standards of due accuracy.”
Mr Sinclair said: “I’m grateful to the ECU for the apology and for correcting the personal-liability impression that caused real harm for six years. However, the article still links the debts to ‘the group which publishes The Herald’ when in fact they related to printing companies that were dissolved two years before the Herald was founded in 2013. I have asked the BBC to add that final clarification so the record is completely accurate.”
A formal apology and correction of this kind from the BBC is extremely rare, especially for a story more than six years old.
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