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Elderly couple victims of scams

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Scam mail: The mail received by the elderly Pembrokeshire couple

Scam mail: The mail received by the
elderly Pembrokeshire couple

THE SON of an elderly South Pembrokeshire couple who spent more than £40,000 of their life savings on fake prize draws has urged others whose family may have also been taken in by scam mail to seek help from Trading Standards.

The man, who does not wish to be named, has spent years urging his parents to ignore junk mail – to no avail.

He said: “Over the years the stress it has put on my father and mother both emotionally and financially has taken its toll on their lives. It has also had a severe impact on other members of the family as well who have tried in vain to advise and intervene in my parents’ actions.”

The problems started around 14 years ago when his father, then aged 75, responded to an advert to buy books and videos.

The couple started to receive more and more junk mail, and his father would make it a priority to respond to it – often staying up late into the night to complete the paperwork for prize draws.

Important mail, such as doctors’ appointments, utility bills, and letters from the local authority, would be completely ignored so that he could continue to respond to the scam mail.

A few years later, he started to develop dementia, and although his son tried to intervene many times, his father still believed he would win – and that he was actually working for some of the companies that were contacting him so frequently.

At the peak of the problem in 2008, the couple were receiving approximately 30 to 40 letters a day – the vast majority from overseas.

But they denied that they were responding to it and hid it all over the house – in cupboards and under the bed.

“My parents were very secretive because they had effectively been ‘groomed’ by the scammers not to tell anyone about what they were doing,” said the son, who is 62.

Over a two-year period, the best part of £9,000 was sent to 70 different companies with payments ranging from £10 to £250, often with multiple payments made on the same day.

And they continued to send money – despite receiving a letter from the Office of Fair Trading saying they were victims of a scam, and cheques returned by the Canadian Police.

At last, after lengthy negotiations with Royal Mail, the son was able to re-direct their mail. Thanks to an understanding bank manager, who made him a signatory on their bank account, he was also able to take control of their finances.

“Because of the mental health issues of my parents I was unable to gain Power of Attorney but eventually with the help of the DSS I was made an appointee for my parents, which allowed me to handle their affairs with regards to benefits, council tax, electricity etc,” he said.

He added: “Until recently when I had a meeting with Pembrokeshire Trading Standards I felt alone and climbing an uphill battle with what at times seemed insurmountable opposition from regulated authorities who would not deal with a ‘third party’ only with the person named on the bill. If you are worried or concerned about a parent or member of the family who you believe is being scammed, take heart. There are ways around the system, you have to take control of the situation and stop the flow of mail and ‘demanding letters’.”

Pembrokeshire’s Trading Standards service has held a number of surgeries throughout the county offering advice on scams, and further ones are planned.

“Scams can cause a lot of anxiety. We are urging anyone concerned about them to contact us, so that we can provide help and professional advice,” said Nigel Watts, Trading Standards, Animal Health and Welfare Manager.

Cllr Huw George, Cabinet Member Environmental and Regulatory Services, said anyone could be taken in by a scam.

“These scams are incredibly convincing and many people in Pembrokeshire are being targeted,” he said. “If you think you or your family has been affected, please seek advice. The bravest phone call is the first one to Trading Standards.”

The son added that sadly, the hoaxes are so believable that his parents are still not convinced that they were the victims of scams, despite over two years of intervention.

“Even now, if my parents were to receive another letter promising them that they are ‘A Guaranteed Winner’ of an astronomical sum of money they would continue to believe it,” he said.

There is advice on how to avoid scams on the County Council’s website at www.pembrokeshire.gov.uk/ tradingstandards

If you think a member of your family or someone you care for has been affected by a scam – or if you think you have – please contact Pembrokeshire’s Trading Standards team via the Citizens Advice Consumer Service on 03454 040506 / 040505 (for Welsh speakers).

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Community

Anzac Day commemoration service held in Milford Haven

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IN a service held on Sunday (Apr 28), the Milford Haven Branch of the Royal British Legion led a poignant commemoration service to mark Anzac Day, honouring the valor and sacrifices of the Australian and New Zealand Army Corps (ANZAC) during the Gallipoli campaign in World War I.

The service, which took place at 11:00am, on Hamilton Terrace, Milford Haven, witnessed a significant turnout.

Attendees included members of the Australian Signals and Signal Company as well as representatives of Milford Haven Town Council and the Milford Haven Sea Cadets.

The service commenced with a welcome and introduction by Lt Col Warren Coetzer, followed by a rendition of the National Anthems of Australia, New Zealand, and Wales, embodying a spirit of unity and remembrance. The anthems were a moving tribute to the camaraderie and international bonds formed in times of conflict.

ANZAC service: Remembering soldiers who fought bravely (Pic: MHTC)

During the service, the Ode of Remembrance was recited, a profound moment that prompted reflection on the courage and fellowship of the ANZAC forces.

The emblematic Rising Sun Cap Badge and the Union Flag were prominently displayed on the event programme, symbolising the service and sacrifice of those who served under them.

Local dignitaries laid wreaths, and a two-minute silence was observed, offering a chance for personal reflection on the cost of war and the price of peace.

Sea Cadets and member of the public at the service (Pic: MH Sea Cadets)

The commemoration concluded with a prayer for peace, leaving the attendees with a message of hope and a renewed commitment to the values for which the ANZAC soldiers bravely fought.

The service was not just a remembrance of past sacrifices but also a reminder of the enduring spirit of the ANZACs, which continues to inspire and guide future generations.

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Community

Survey of Picton Castle reveals groundbreaking medieval architecture

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THE first ever detailed architectural survey of Picton Castle, Pembrokeshire, has revealed a medieval castle ahead of its time in terms of design and high status living. Much altered in the Georgian period, the castle was surveyed by the author, Neil Ludlow, with Phil Poucher of Heneb – Dyfed Archaeology (formerly Dyfed Archaeological Trust) and funded by the Castle Studies Trust: it reveals a sophisticated building fit for royalty.

However, the building was actually built between 1315-20 by a senior royal government official called Sir John Wogan, who held office in Pembrokeshire, Northern England and Ireland and possibly fought on a military campaign in Gascony.

While outwardly it retains much of its medieval flavour, the interiors were extensively made over during the eighteenth century so that it now presents itself first and foremost as a Georgian country seat. But beneath this veneer, much medieval work still survives – though a lot of it is tucked away behind stud-walls, in cupboards, or is otherwise obscured.

Picton’s unique layout makes it a castle of great importance and architecturally ground-breaking for when it was built in the early fourteenth century. Most castles have at least some close parallels, but Picton is effectively one of a kind. Close study shows that it resolves as a central first-floor hall, flanked by services and a chamber-block to form a very early example of the three-unit ‘H-plan’ house.

The gatehouse – unusual in buildings of this kind – led onto an equally unusual ‘grand stairway’ to the hall; a second ground-floor entry probably led to an external kitchen and bakehouse.

The castle’s spatial disposition, access and circulation are meticulously planned, while the domestic appointments show a remarkable level of sophistication for the period, including what appear to be vertical serving-hatches between the ground floor and the service rooms above. At second-floor level, the east towers and gatehouse form two integrated suites of residential apartments either side of a chapel, in a manner firmly rooted within royal planning. The opposite pair of towers, at the west end, seem to have been united internally to form a residential chamber-block, for Wogan’s officials and guests, possibly served by latrines in the former west tower; the present partition walls are later.

Neil Ludlow told The Pembrokeshire Herald: “The enigmatic castle at Picton in Pembrokeshire is best-known for its magnificent Georgian interiors. But beneath this veneer is a medieval castle, from around 1315-20, with a unique layout. A towered hall-block with a pioneering ‘H-plan’, it reveals elements derived from royal planning, and sophisticated domestic arrangements including serving hatches between the floor levels. These innovations show it to have been a castle that was ahead of its time.”

Castle Studies Trust Chair of Trustees Jeremy Cunnington added: “The Castle Studies Trust is delighted to have funded the first ever detailed survey of Picton Castle and to have learned so much more about the medieval form of this unique building.”

Dr Rhiannon Talbot-English, Director at Picton Castle Trust told this newspaper: “Picton Castle has always been something of an enigmatic mystery: hidden gothic alcoves and arches, secret spiral staircases and untouched medieval Undercroft. Picton Castle Charitable Trust is extremely grateful to the Castle Studies Trust for its generous financial support which has enabled this research to be undertaken and we look forward to sharing this new knowledge with the public in a new exhibition about the early castle.”

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Solemn tributes at Freshwater West for WWII maritime tragedy

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IN an emotional gathering at Freshwater West, Pembrokeshire, the public and veterans convened on April 29, to honour the memory of the 85 souls lost in the tragic sinking of Landing Craft, Gun (LCG) 15 and LCG 16 during a brutal storm in April 1943.

The memorial service took place near the scenic, surf-popular beach, where the community assembled to reflect on the calamity that struck during a perilous wartime operation.

The service highlighted the sacrifices made by those aboard the LCGs, as well as six valiant crew members from the HMS Rosemary, who perished while attempting a daring rescue amidst the tempest.

Originally designed as Landing Craft, Tanks (LCTs), LCG 15 and LCG 16 were converted at Belfast’s Harland & Wolff shipyard to support amphibious operations by equipping them with heavy artillery.

Their redesign included the installation of two 4.7 inch guns intended for use during D-Day, suggesting that, had they survived, these crafts and their crews could have played a pivotal role in the Normandy Landings.

The crafts were en route to Falmouth when they encountered severe weather off the coast of Freshwater West.

Compounded by their flat-bottomed design, which was ill-suited for rough seas, both vessels tragically succumbed to the stormy conditions.

Denied shelter at Fishguard, they were compelled to continue towards Milford Haven, a decision that ultimately led to their sinking.

Today, the wrecks of LCG 15 and LCG 16 lie as protected war graves, and a poignant memorial stands overlooking the beach, a testament to the bravery and enduring legacy of the men lost to the sea.

Visitors to the memorial site at Freshwater West, which also hosts another commemorative marker at Thornton Cemetery in Milford Haven, can reflect upon the harrowing experiences faced by wartime naval personnel and the profound impact of their service.

The event served not only as a remembrance but also as an educational experience, particularly for younger generations unaware of the perils faced by their forebears during such tumultuous times.

The memorial at Freshwater West remains open to the public, offering a place for contemplation and respect, against the backdrop of one of Wales’ most beloved surfing beaches, where the echoes of history resonate with the sounds of the waves.

Pictures by Martin Cavaney

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