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Elderly couple victims of scams

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Scam mail: The mail received by the elderly Pembrokeshire couple

Scam mail: The mail received by the
elderly Pembrokeshire couple

THE SON of an elderly South Pembrokeshire couple who spent more than £40,000 of their life savings on fake prize draws has urged others whose family may have also been taken in by scam mail to seek help from Trading Standards.

The man, who does not wish to be named, has spent years urging his parents to ignore junk mail – to no avail.

He said: “Over the years the stress it has put on my father and mother both emotionally and financially has taken its toll on their lives. It has also had a severe impact on other members of the family as well who have tried in vain to advise and intervene in my parents’ actions.”

The problems started around 14 years ago when his father, then aged 75, responded to an advert to buy books and videos.

The couple started to receive more and more junk mail, and his father would make it a priority to respond to it – often staying up late into the night to complete the paperwork for prize draws.

Important mail, such as doctors’ appointments, utility bills, and letters from the local authority, would be completely ignored so that he could continue to respond to the scam mail.

A few years later, he started to develop dementia, and although his son tried to intervene many times, his father still believed he would win – and that he was actually working for some of the companies that were contacting him so frequently.

At the peak of the problem in 2008, the couple were receiving approximately 30 to 40 letters a day – the vast majority from overseas.

But they denied that they were responding to it and hid it all over the house – in cupboards and under the bed.

“My parents were very secretive because they had effectively been ‘groomed’ by the scammers not to tell anyone about what they were doing,” said the son, who is 62.

Over a two-year period, the best part of £9,000 was sent to 70 different companies with payments ranging from £10 to £250, often with multiple payments made on the same day.

And they continued to send money – despite receiving a letter from the Office of Fair Trading saying they were victims of a scam, and cheques returned by the Canadian Police.

At last, after lengthy negotiations with Royal Mail, the son was able to re-direct their mail. Thanks to an understanding bank manager, who made him a signatory on their bank account, he was also able to take control of their finances.

“Because of the mental health issues of my parents I was unable to gain Power of Attorney but eventually with the help of the DSS I was made an appointee for my parents, which allowed me to handle their affairs with regards to benefits, council tax, electricity etc,” he said.

He added: “Until recently when I had a meeting with Pembrokeshire Trading Standards I felt alone and climbing an uphill battle with what at times seemed insurmountable opposition from regulated authorities who would not deal with a ‘third party’ only with the person named on the bill. If you are worried or concerned about a parent or member of the family who you believe is being scammed, take heart. There are ways around the system, you have to take control of the situation and stop the flow of mail and ‘demanding letters’.”

Pembrokeshire’s Trading Standards service has held a number of surgeries throughout the county offering advice on scams, and further ones are planned.

“Scams can cause a lot of anxiety. We are urging anyone concerned about them to contact us, so that we can provide help and professional advice,” said Nigel Watts, Trading Standards, Animal Health and Welfare Manager.

Cllr Huw George, Cabinet Member Environmental and Regulatory Services, said anyone could be taken in by a scam.

“These scams are incredibly convincing and many people in Pembrokeshire are being targeted,” he said. “If you think you or your family has been affected, please seek advice. The bravest phone call is the first one to Trading Standards.”

The son added that sadly, the hoaxes are so believable that his parents are still not convinced that they were the victims of scams, despite over two years of intervention.

“Even now, if my parents were to receive another letter promising them that they are ‘A Guaranteed Winner’ of an astronomical sum of money they would continue to believe it,” he said.

There is advice on how to avoid scams on the County Council’s website at www.pembrokeshire.gov.uk/ tradingstandards

If you think a member of your family or someone you care for has been affected by a scam – or if you think you have – please contact Pembrokeshire’s Trading Standards team via the Citizens Advice Consumer Service on 03454 040506 / 040505 (for Welsh speakers).

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Farming

Basic Payment Scheme 2025 balance paid to 95% of Welsh farmers

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Final year of BPS as transition to Sustainable Farming Scheme begins

The WELSH Government says more than ninety-five per cent of farm businesses have now received their full or balance payment under the final year of the Basic Payment Scheme (BPS), ahead of the introduction of the new Sustainable Farming Scheme (SFS) in 2026.

Announcing the update on Friday (Dec 12), Deputy First Minister and Cabinet Secretary for Climate Change and Rural Affairs, Huw Irranca-Davies, confirmed that over 15,400 Welsh farm businesses have been paid £68.7m. This comes on top of the £160m issued in BPS advance payments since 14 October.

Final round of BPS payments

The Basic Payment Scheme, which has been the backbone of farm support in Wales for a decade, provides direct income support to help farmers plan and manage their businesses. BPS 2025 marks the last year in which full BPS payments will be made before the scheme begins to be phased out.

The Cabinet Secretary said officials would “continue to process the outstanding BPS 2025 claims as soon as possible,” adding that all but the most complex cases should be completed by 30 June 2026.

Payments issued today represent the main balance due to farmers following earlier advances, giving many businesses the cash flow they need during the quieter winter period—traditionally a challenging time in the agricultural calendar.

Shift to Sustainable Farming Scheme in 2026

From 1 January 2026, the Welsh Government will begin rolling out the Sustainable Farming Scheme, a major reform to how agricultural support is delivered. The SFS will reward farmers for environmental outcomes such as habitat management, carbon reduction and biodiversity improvements, alongside continued food production.

The government has argued that the new scheme is essential to meeting Wales’ climate and nature targets while ensuring long-term resilience in the sector. However, the transition has been closely watched by farming unions, who have raised concerns about the administrative burden, income stability, and the speed at which BPS is being phased out.

Mr Irranca-Davies reaffirmed the government’s stance, saying: “This government is steadfastly committed to supporting Welsh farmers to sustainably produce quality food. This is demonstrated today in our payment of the BPS 2025 balance payments and will continue throughout the transition period.”

Sector reaction

Farming unions are expected to scrutinise the detail of today’s announcement, particularly around remaining unpaid cases. Last year, late payments led to frustration in parts of the sector, with unions calling for greater certainty as the industry faces rising input costs, supply chain pressures and continued market volatility.

The move to the SFS remains one of the most significant agricultural policy changes in Wales since devolution. Ministers insist the shift is designed to support both food production and environmental stewardship, while critics warn the transition must not undermine farm viability—especially for family-run livestock farms that dominate rural areas such as Pembrokeshire, Ceredigion and Carmarthenshire.

What happens next

Farmers still awaiting their BPS 2025 balance will continue to be processed “as soon as possible”, the Welsh Government said. Officials will also publish updated guidance on the Sustainable Farming Scheme ahead of its launch.

The coming year will therefore become a pivotal moment for Welsh agriculture, as the long-standing BPS framework—which provided over £200m annually to Welsh farmers—makes way for a new results-based model that will shape the industry for decades to come.

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News

Improved train timetable launches across Wales

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Extra services, later trains and boosted Sunday routes as £800m rail investment takes effect

An improved train timetable has come into force across Wales today (Sunday, 14 December), with Transport for Wales (TfW) introducing more frequent services, stronger connections and additional late-night trains on key routes.

The winter timetable update brings one of the most substantial uplifts in recent years on the Wales and Borders network, forming part of the Welsh Government’s ongoing £800 million investment in brand-new rolling stock and reliability improvements.

More trains and later journeys

Among the upgrades, passengers will see:

  • A new hourly additional service between Chester and Wrexham, effectively doubling the frequency on one of the region’s busiest commuter corridors.
  • An extra train in each direction every day on the Heart of Wales line between Swansea and Shrewsbury.
  • Three later last trains from Cardiff to Treherbert, Aberdare and Merthyr Tydfil, supporting shift workers and the night-time economy.
  • A new hourly Sunday service on the Coryton line in Cardiff.

Cabinet Secretary for Transport and North Wales, Ken Skates, said improved connectivity was “absolutely vital” for economic growth and passenger confidence.

“These changes will make a real difference to customers, who will benefit from more services and greater connectivity,” he said. “This has been made possible by our £800m investment in brand-new trains for the Wales and Borders network.

“We will see the doubling of trains between Wrexham and Chester and a later service from the capital to valley communities. In South Wales, people will continue to benefit from simpler, fairer fares through TfW’s Pay As You Go service, and its forthcoming introduction in North Wales will help even more passengers access easy, transparent pricing.”

Full details of the updated timetable are available at: tfw.wales/service-status/timetables

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News

Wrecked guard boat still under watch off north Pembrokeshire coast

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Tidal changes monitored after dramatic early-morning rescue

A GUARD VESSEL that ran aground off the north Pembrokeshire coast in the early hours of Thursday morning (Dec 11) remains under close observation as tides continue to shift.

The Resolute, a 24-metre guard boat understood to be working for an offshore wind project off the Irish coast, had been sheltering in worsening weather when she was pushed onto rocks near Aber Hywel, Dinas, shortly after 3:25am.

Four crew members were onboard when the vessel grounded in rough seas and a strong southerly wind.

Major rescue effort launched

The crew issued an emergency alert, prompting a full multi-agency response.
A coastguard rescue helicopter, both Fishguard RNLI lifeboats, and coastguard teams from Fishguard and St Davids were sent to the scene.

Turbulent air made a winch rescue impossible and Fishguard’s all-weather lifeboat was unable to get close due to cliffs and submerged hazards. The inshore lifeboat was instead deployed to attempt a transfer in extremely challenging conditions.

During the evacuation, the third crew member descending to the vessel’s life raft slipped, fell into the water and was swept away. Speaking afterwards, RNLI crew member Cedwyn Rogers said the team immediately switched into “hyper-focused” mode as training took over.

Despite the casualty drifting, helm Warren Bean — a volunteer with more than 30 years’ RNLI experience — manoeuvred the lifeboat alongside, allowing crew to haul the man to safety. The remaining crew member was then retrieved, and all four were taken aboard the all-weather lifeboat and brought ashore to Fishguard.

All rescue units were later stood down.

Vessel still stranded and taking on water

The Herald understands that the Resolute remained aground on the rocks yesterday and was taking on water. The crew were later assisted back onboard by a local fisherman to assess damage on behalf of the vessel’s operators.

Management representatives from Ireland were due to arrive to draw up a recovery plan, including arrangements to remove fuel to prevent any potential environmental impact.

Further inspections have been taking place today as the team evaluates the next steps.

Coastguard statement

A spokesperson for HM Coastguard said: “At 3.28am on Thursday morning, HM Coastguard was made aware of a vessel with four persons onboard aground on rocks at Fishguard, Pembrokeshire. RNLI lifeboats and coastguard rescue teams from Fishguard and St Davids were sent to the scene. The four people aboard were rescued by lifeboat, and the helicopter was stood down. The vessel, which is still aground, is being monitored as tidal conditions change.”

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