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Politics

Universal Credit’s Black Hole

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A Conservative success story: Foodbanks help both those in work and unemployed

THE UK Government’s drive to cut the benefits paid to those most in need through the introduction of Universal Credit has impoverished the most vulnerable in society and removed universal support from the disabled replacing them with a patchwork of make-do-and-mend solutions which rely on councils to bail out the Westminster Government for its own failings in delivering the new benefit system in a working form.

The series of failures has prompted the National Audit Office, which scrutinises public spending for Parliament, to call on the UK Government to pause Universal Credit’s roll out until it sorts out the mess the reform has caused and is causing.

That call was rejected by the UK Government and led to allegations that the minister responsible, Esther McVey, had misled Parliament both about the NAO report’s content and the success of the Universal Credit roll out.

WELSH GOVERNMENT WARNS ON UC

Plagued by IT issues, incompetence, and the sort of ministerial short-sightedness that regarded the Council Tax as an untrammelled success, Universal Credit’s roll out across Wales has caused Welsh Government Housing and Regeneration Minister Rebecca Evans to write to Esther McVey, the Secretary of State for Work and Pensions, to warn about the impact Universal Credit is having on some of the most vulnerable people in Wales.

Rebecca Evans said: “Foodbank use in areas where Universal Credit has been rolled out has increased by 30% according to National Audit Office statistics, compared to a 12% increase in non-Universal Credit areas. This is extremely worrying.

“A Universal Credit claimant survey from Esther McVey’s own department shows that four in ten claimants were experiencing financial difficulties, and that 46% of new Universal Credit claimants need help to make their claim online.

“I have asked the Secretary of State to make Universal Support for people who claim Universal Credit available as widely as possible to help those people who are experiencing difficulties in managing their finances, and for those who are struggling with digital access.

“The recent National Audit Office report was clear; local authorities, housing associations and landlords are all seeing an increase in rent arrears since the introduction of Universal Credit.

“This chimes with many concerns raised and reported to me by the housing sector in Wales.

“The National Audit Office highlighted that the system is lacking in ways to identify vulnerable people, which makes it difficult to see how they are getting the right support, from the outset when they apply for Universal Credit. I have asked the Secretary of State to explain how she plans to rectify this.

“People who are more vulnerable can be offered alternative payment arrangements through Universal Credit, but we are seeing real inconsistencies in the way this is offered to claimants; the Department of Work and Pensions’ own claimant survey indicated that as many as 48% of those surveyed had to request this themselves, rather than being offered it proactively.

“I am deeply concerned about the flaws of Universal Credit, and its impact on the most vulnerable people in Wales, and I will continue to press the UK Government on addressing these.”

In Carmarthenshire, the Council has already set aside resources to help those plunged into uncertainty and financial chaos by the Tory policy, while across Wales Universal Credit recipients have experienced delays in payments and cuts to the benefits they receive leaving many in dire financial straits. In some cases, local authorities are stepping in to bridge the gap, but others are left unable to pay their rent and face eviction as a result. Some landlords are now refusing to take Universal Credit claimants owing to the defects in the payments system, penalising those in need for the incompetence of the DWP.

UNIVERSAL CREDIT FAILING

By the end of this parliament Universal Credit (UC) is expected to be fully rolled out. This new integrated benefits system for people both in- and out-of-work will shape the living standards of the lowest income families in the UK.

Part of the rationale for UC was making sure people are better off working. It is right that families should be able to better their living standards through work, yet in the UK today, the majority of people experiencing poverty live in working households.

Working poverty is highest among lone parents and couples with children with only one earner or where no one works full time.

Among households in working poverty that do not have all adults in full time work, over four in 10 have children of primary school age or below; two in 10 have children under the age of three. Some three in 10 contain a family member with a disability.

Bevan Foundation Director, Victoria Winckler, said: “Universal Credit has been in the pipeline for more than five years, but it is only now reaching all parts of Wales. The number of claimants is starting to go up quite quickly and we are beginning to see the impact of it on individuals, families and communities.”

Despite the number of people set to be affected, there’s been no up-to-date assessment of how the change will affect people in Wales.

Victoria Winckler continued: “The evidence from other parts of the UK is mixed. Some claimants cope well with the transition to monthly payments and the requirement to try to find work or increase the number of hours they work. But others struggle, getting into arrears with bills, debt and even having to rely on food banks.”

BENEFIT CHANGES HIT WORKERS HARD

Serious problems have now emerged in the treatment of the self-employed because of the way their earnings are recorded under universal credit. The issues have arisen because a “minimum income floor” (MIF), based on the national living wage, is used to calculate universal credit payments each month.

Because self-employed workers’ earnings fluctuate from month to month, they sometimes fail to meet the minimum figure and lose out compared with salaried counterparts. They are also only given a year to get their businesses off the ground before the MIF kicks in.

Ministers argue that the system has been designed to encourage people to increase their work and move into better jobs. However, the new report warns that some people have little choice other than self-employment. Ministers also ignore the fact that – for many – better jobs at higher wages are simply not available.

In addition, independent research has established that Universal Credit is – if anything – even worse value for money when it comes to administration costs than the system it replaced.

Having blown £817m on an IT infrastructure project which is unfit for purpose and now redundant, the current running costs per Universal Credit claim run at around £700. The claim made for Universal Credit was that it would reduce costs per claim to £173. There is no sign and little prospect of that target being hit.

DWP DEAF TO REASON

The National Audit Office report into Universal Credit is even more damning.

The NAO says: ‘We think that there is no practical alternative to continuing with Universal Credit. We recognise the determination and single-mindedness with which the Department has driven the programme forward to date, through many problems. However, throughout the introduction of Universal Credit local and national organisations that represent and support claimants have raised a number of issues about the way Universal Credit works in practice.

‘The Department has responded to simple ideas to improve the digital system but defended itself from those that it viewed as being opposed to the policy in principle.

‘It does not accept that Universal Credit has caused hardship among claimants, because it makes advances available, and believes that if claimants take up these opportunities hardship should not occur. This has led it to often dismiss evidence of claimants’ difficulties and hardship instead of working with these bodies to establish an evidence base for what is actually happening. The result has been a dialogue of claim and counter-claim and gives the unhelpful impression of a Department that is unsympathetic to claimants’.

The report continues: ‘The Department has now got a better grip of the programme in many areas. However, we cannot judge the value for money on the current state of programme management alone. Both we, and the Department, doubt it will ever be possible for the Department to measure whether the economic goal of increasing employment has been achieved. This, the extended timescales and the cost of running Universal Credit compared to the benefits it replaces cause us to conclude that the project is not value for money now, and that its future value for money is unproven’.

A BLEAK PICTURE FOR THE POOREST

Chief Executive of Child Poverty Action Group Alison Garnham said: “It was sobering enough to learn from the DWP’s own survey last week that four in ten people claiming universal credit have financial problems many months into their claim. Now we have an NAO report confirming just how miserable the experience of claiming universal credit is for hundreds of thousands of people who rely on it. Organisations working with claimants have been saying the same to the DWP for many, many months.

“The picture the NAO presents is justifiably bleak. On the ground, new claimants can’t even be sure they will be paid in full and on time. And how many people will be helped into work by the benefit is far from clear.

“There are clearly fundamental design and delivery problems in universal credit which must be fixed but it has also had its funding dramatically reduced so its capacity to deliver on the original aims has been compromised. The big work allowance cuts in particular have made it harder for claimants to increase the rewards from work.”

Joseph Rowntree Foundation Chief Executive Campbell Robb said: “We all want to live in a society where everyone receives support when they need it, and where there is an anchor to keep people from being swept into poverty. Universal Credit should, in principle, offer that support.

“The UK already has a problem with destitution, with more than one and a half million people in 2017 left unable to feed themselves, stay warm and dry, keep a roof over their heads and keep clean.

“There are major design flaws in the rollout of Universal Credit which have been left unfixed. Delays and sanctions leave people without enough to live on, and they struggle to pay off debt from advance payments. That’s not right. This system needs an urgent overhaul so that people’s essential needs are met without trapping them in long-term poverty.

“It is also concerning that the NAO can find no clear evidence that Universal Credit will help to boost the number of people finding work. The system needs to support people experiencing in-work poverty too, which is currently rising for families with children. By increasing work allowances, the Government can help 2.5 million working families and prevent a further 310,000 people from being pushed into poverty.”

As Labour MP, and veteran campaigner for the rationalisation of welfare benefits, Frank Field pointed out to Esther McVey in the House of Commons last week: ‘40% of claimants finding themselves in financial difficulty, 25% unable to make a claim online, and 20% overall, but two thirds of disabled claimants, not being paid on time and in full’.

Accusing Ms McVey of ‘dissembling’ to Parliament, further probing revealed that Ms McVey had not even bothered to read the NAO report which she had so assiduously rubbished and which had been signed off by her own Department.

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Welsh Lib Dems urge First Minister to return dodgy donation

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THIS week in the Senedd, the Welsh Liberal Democrats have urged the First Minister to return the £200,000 donation he received from a company linked to environmental crimes.

Speaking to the Senedd on Wednesday, party leader Jane Dodds MS urged FM Vaughan Gething to return money donated to his campaign by Dauson Environmental, a refuse and recycling business owned by David John Neal.

Mr Neal received a 3-month suspended prison sentence in 2013 for illegally dumping waste at a conservation site on the Gwent levels.

His companies Atlantic Recycling and Neal Soil Suppliers were also prosecuted and given fines and costs of £202,000.

Then in 2017, Mr Neal was given another suspended sentence of 18 weeks, with fines and costs of £230,000 after failing to remove the waste.

The Welsh Lib Dems have called on the FM to return the donation, as part of wider calls for a shift away from the influence of “big money” in Welsh politics.

Commenting, the Leader of the Welsh Liberal Democrats Jane Dodds MS said:

“This entire episode has casted a dark shadow upon Welsh democracy and has rightfully led to many questioning the integrity of Vaughan Gething’s leadership campaign and the way our democracy works here in Wales.

Unfortunately for many of us this is hardly surprising, as our political system has been broken for quite some time now.

A system that empowers the elite donor class whilst simultaneously shutting out the voice of the voter is a perversion of democracy itself.

This is why our wider goal must be to remove the influence of ‘big money’ from Welsh politics once and for all.

We cannot have another government that prioritises the interests of its financial benefactors over those of the Welsh people.

We need to take a firm stance in rooting out the influence of cash in Welsh politics, for the sake of our communities we must start prioritising their interests and needs instead of having more self-serving politicians.”

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Politics

Pembrokeshire flag policy to avoid ‘creating tensions’ moved

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AN OFFICIAL policy for flying flags at, and lighting up, Pembrokeshire’s County Hall in order to avoid “the potential to cause controversy and create tensions between community groups,” is to be presented to full council.

At the April meeting of Pembrokeshire County Council’s Policy & Pre-Decision Overview and Scrutiny Committee, members agreed – with one vote against – to recommend official guidance for the flying of flags and lighting up of County Hall is backed by full council at its May 9 meeting.

The call for official guidance had been made following a March request by Cllr Huw Murphy for the Haverfordwest home of Pembrokeshire County Council to fly the Falklands flag on June 14, to mark the islands’ “return of democratic rule following an illegal military occupation by Argentina” 40 years beforehand, in 1982.

At that meeting, members agreed to refer the matter to the committee, along with official guidance on lighting-up, through a cross-party group.

Leader Cllr David Simpson said: “Like all symbols, flags and the lighting up of buildings are open to wide-ranging interpretations and therefore also have the potential to cause controversy, and create tensions between community groups whose opinions may differ, a situation which we ourselves have experienced here previously.

“County Hall should be a neutral venue and I therefore suggest we secure cross-party support for any cause requesting the flying of a flag or lighting up of the building.”

Members of the April committee heard a long list recommendations and conditions for both flags and the ‘lighting up,’ one of the recommendations for refusal was “for any party political purposes either, locally, regionally, nationally or internationally”.

It also said any requests “considered to be of a political or potentially controversial nature,” will require the consideration and approval of the leader of the council in consultation with the chief executive, in accordance with the code of recommended practice on Local Authority publicity in Wales.

The final decision will be made by full council at its May meeting.

County Hall has previously been ‘lit up’ for a wide variety of reasons including Holocaust Memorial Day, Universal Children’s Day, International Women’s Day, in tribute to NHS workers, and to mark domestic abuse awareness month.

It has also been lit up for LGBT+ History Month and in support of the Black Lives Matter movement.

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Politics

Plans to reform the Senedd edge nearer

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PLANS to expand the Senedd and change the voting system have moved a step closer, but MSs called for urgent action to address a lack of accountability.

The Senedd voted on amendments to the members and elections bill, which would increase the size of the Welsh Parliament from 60 to 96 members.

Under the bill, the 32 constituencies that will be used in the next general election would be paired to create 16 for the 2026 Senedd poll, with each returning six members.

However, proposals to introduce a recall system and make it illegal for Senedd members or candidates to deliberately deceive the public were withdrawn at the eleventh hour.

MSs held a stage-three debate, the final opportunity to alter the reforms, on April 30 ahead of a crunch vote next week which coincides with 25 years since the first Senedd election.

Plaid Cymru’s Adam Price proposed making deliberate deception by candidates or Senedd members a criminal offence, with conviction resulting in disqualification.

The former party leader raised concerns about falling public trust in politics worldwide, warning that a credibility gap has become an accountability chasm over the decades.

“Now, we’re staring into an abyss,” he said. “We’re looking at a future world of deepfakes, post-truth politics and wave after wave of disinformation.”

The Carmarthen East and Dinefwr MS told the chamber the proposal would be a world first, stressing: “We need to do something, and we need to do something urgently.”

Supporting the amendment, the Conservatives’ Darren Millar said it is illegal for a doctor to mislead a patient as he asked: “Why should it be any different for us?”

Lee Waters, a Labour MS, backed the “reasonable” proposal despite initially being sceptical, pointing to bipartisan support for bringing politics in line with other professions.

Jane Dodds, the Lib Dems’ leader in Wales, added her support, saying a 2021 survey found 63% of voters view politicians as being “out for themselves” compared with 48% in 2014.

Mick Antoniw, who is counsel general, the Welsh Government’s chief legal adviser, said further detailed legal and policy analysis is required to avoid unintended consequences.

Mr Antoniw, who is in charge of the bill, emphasised the importance of members being able to speak freely and suggested Wales does not have the powers to create such an offence.

Mr Price withdrew the amendment, saying he did not want to fracture emerging consensus by forcing a vote, but he stressed the Senedd must legislate this term.

Mr Millar called for a recall system, which would allow voters to remove a Senedd member between elections, similar to the one introduced in Westminster after the expenses scandal.

The Tory MS told the chamber a system of recall is an important accountability mechanism, which empowers voters to pass judgement on their representatives.

He said: “It would ensure trust and accountability are at the heart of everything we do – not just at election time but throughout the time members are in office.”

Seemingly referring to Rhys ab Owen, who is serving a 42-day suspension without salary from the Senedd, Mr Millar said: “These are matters of live public interest.”

Vikki Howells, who chairs the Senedd standards committee, said the committee will work on recommendations around a recall system as part of a wider inquiry on accountability.

Ms Dodds said a recall mechanism would be a pivotal step to address eroding public trust.

She raised the Citizens’ Assembly on Democracy’s concerns about an “embarrassing political culture of dishonesty and lack of serious consequences for bad behaviour”.

The former MP, who herself won a 2019 by-election triggered by a recall petition before her election to the Senedd, pointed out that Boris Johnson resigned at the threat of recall.

Mr Antoniw said the Welsh Government would not vote for the amendments but ministers stood ready to support implementation of the committee’s recommendations.

Mr Millar withdrew the amendment in light of the cross-party inquiry but the Clwyd West MS warned time is running out to implement recall before the 2026 election.

The Senedd voted down calls for a referendum and to change the proposed closed-list electoral system which would see people voting for parties rather than individuals.

Suggesting a flexible-list system, which would give voters more say over who is elected, Mr Millar described closed lists as a power grab that would damage Welsh democracy.

He warned that voter turnout – which has never topped 50% in a Senedd election – could be even lower in future if people are given less say over who represents them.

Mr Millar explained a flexible-list system would give voters more choice, with any candidate receiving more than 10% of the vote moving to the top of the pile.

Heledd Fychan, for Plaid Cymru, said her party continues to favour the single-transferable vote, which allows people to rank candidates, or a flexible-list system.

But she stressed the need for pragmatism and compromise with a two-thirds supermajority required for the bill to pass through the Senedd.

Ms Fychan welcomed that Wales would become the first UK nation to entirely move away from the “harmful” first-past-the-post system used in Westminster elections.

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