Politics
Universal Credit now seven years late

THE ROLLOUT of Universal Credit has been delayed again to 2024.
Over seven years after it was originally supposed to be implemented in full and over a decade after it was first piloted, the scheme has lurched from crisis to crisis in its troubled history.
Universal Credit merges six existing benefits, including housing benefit and child tax credits, into one monthly sum.
The government’s stated aim is to simplify the welfare system, both to help claimants, cut fraud, and encourage work. However, its ultimate effect has been to slash welfare payments to the most vulnerable and plunge claimants into debt as they wait for their first payment of the new benefit.
The fresh delay, to September 2024, was uncovered in an upcoming BBC documentary about the government’s contentious welfare reform. It will add an estimated £500m to the Universal Credit programme, which is already billions over budget.
The delay has arisen because fewer people than expected had signed up to the new system, according to a new BBC documentary, Universal Credit: Inside the Welfare State.
In an excerpt released by the BBC, Neil Couling, the DWP’s director-general for Universal Credit said, in August last year: “We’ve had a lot of anecdotal evidence of people being scared to come to Universal Credit.
“It’s a potentially serious issue for us, in terms of completing the project by December 2023, but I’m urging people not to panic,” he said.
Mr Coulting continues in a subsequent meeting to say: “Three, six or nine months, it doesn’t matter – the headline will be: ‘Delay, disaster’.
“I would say, ‘Go safe, put the claimants first, and I’ll take the beating.'”
This week, the DWP admitted the delay was necessary because the number of people who had moved on to UC was lower than official estimates.
The BBC documentary shows the DWP acknowledging that the reason for the lower-than-expected uptake was the fear that new Universal Credit claimants would lose out.
Gross and ongoing delays in making benefit awards on the new system have plunged people into debt recouped from their benefits due to the waiting period for its first payment imposed by the UK Government.
Universal credit was phased in during 2013.
The benefit was first due for full rollout by April 2017. However, transferring claimants to the new system has been plagued by a series of technical delays. Those delays include a fiasco over IT infrastructure and the failure of the system to account for varying incomes for the self-employed and those employed on casual or zero-hour contracts.
Last week, the UK Government lost a major case on the benefit’s rollout.
In a decision handed down in the Court of Appeal by the Master of the Rolls, Lord Justice Singh, the court ruled transitional provisions relating to the treatment of disabled persons were discriminatory. It found that a severely disabled person who moved from an area where UC had not been rolled out to an area in which it had would be treated less favourably than a person who did not move. In a second case, the court quashed provisions meaning those who migrated ‘naturally’ from Severe Disability Premium to Universal Credit less favourably than those who made the transition under the managed migration scheme.
Last year, former DWP Secretary Amber Rudd said that payment delays of Universal Credit were ‘the main issue’ leading to dependence on foodbanks.
The delay’s announcement follows the publication of a report by the Resolution Foundation
The report notes that the final – and most challenging – phase of the roll-out, involving the transfer of existing benefit and tax credit claimants onto UC, is due to start later this year.
The Foundation states that a marginal average increase of a whacking £1 a week for some claimants ‘masks sizeable groups of families that lose out by large sums, and significant geographical variation across the UK. Thanks to factors such as local rent and earnings levels, and the characteristics of local populations, some parts of the country will be left significantly worse off as the switch to UC goes ahead’.
In areas with a relatively high proportion of single parents, out-of-work single people and disabled people, all of whom fare badly under UC, claimants lose out. Also, while Universal Credit favours working families with high rents, it hits those in areas with below-average rent levels.
The Foundation adds that policymakers in Whitehall, and across the UK, need to consider the impact of Universal Credit at a local level. At exactly the time that policy debates are rightly focusing on what can be done to close economic gaps between parts of the UK, this major welfare reform will be rolled out with very different impacts on those places.
Laura Gardiner, Research Director at the Resolution Foundation, said: “Welcome recent reforms mean that Universal Credit is now set to be marginally more generous than the benefits it is replacing. But this average hides a complex mix of winners and losers, with families in some areas of the UK faring particularly badly.
“As well as making reforms at a national level – such as helping families to overcome the first payment hurdle and offering more flexibility for those with childcare – policymakers across the country need to better understand the effect Universal Credit will have in different places. That understanding should be central to policy debates that are rightly focusing on what can be done to close economic gaps between parts of the UK.”
Welfare minister Will Quince said: “Universal Credit is the biggest change to the welfare system in a generation, bringing together six overlapping benefits into one monthly payment and offering support to some of the most vulnerable people in society.
“It is right that we revisit our forecasts and plan, and re-plan accordingly – ensuring that the process is working well for people on benefits.
“Claimants will not lose money due to this forecasting change.”
News
Former chief constable appointed head of UK animal health agency

THE FORMER Chief Constable of Dyfed-Powys Police, Richard Lewis, has been appointed as the new Chief Executive of the Animal and Plant Health Agency (APHA).
Mr Lewis, who also led Cleveland Police and held national portfolios for the National Police Chiefs’ Council (NPCC), will take up his new role on 16 June 2025. He succeeds Dr Jenny Stewart, who has served as interim Chief Executive since July last year.

The APHA is responsible for safeguarding animal and plant health across the UK, working to protect the environment, support the rural economy, and ensure the UK meets international biosecurity standards.
Mr Lewis said: “It’s a real honour to be appointed Chief Executive of APHA. Now more than ever, the UK needs a strong, science-led Animal and Plant Health Agency.
“From protecting our borders against animal and plant threats to unlocking opportunities for trade and growth, I’m excited to champion APHA’s vital work — and to lead alongside the world-class scientists and experts who make it possible.”
During his policing career, Mr Lewis was awarded a commendation for distinguished service and was widely respected for his leadership on rural affairs in Wales. He has worked on issues including habitat protection, tackling rural crime, and addressing mental health challenges in agricultural communities.
The APHA is an executive agency sponsored by the Department for Environment, Food & Rural Affairs, the Welsh Government and the Scottish Government.
News
Major housing, play and regeneration projects on the agenda for council cabinet

A WIDE-RANGING agenda will be debated by Pembrokeshire County Council’s Cabinet on Monday (Apr 28), with major decisions expected on housing development, children’s play provision, education plans, and town regeneration.
Among the most significant items is the proposed construction of 24 new flats at ‘Haven View’, Milford Haven. The scheme, located on Charles Street, includes communal facilities and is aimed at boosting local affordable housing provision.
Also under the spotlight is the Play Sufficiency Assessment, which lays out extensive findings from a county-wide consultation. The assessment highlights strong demand for improved and accessible play areas, especially in deprived wards like Milford East and Pembroke Monkton. The Cabinet is expected to approve a new action plan which includes investing in inclusive play facilities, supporting young carers, and better maintenance of parks and playgrounds.
In education, councillors will discuss a proposal to federate St Florence and Penrhyn Church in Wales schools, aiming to improve management efficiency and maintain sustainability in rural education. The Cabinet will also review a new Welsh in Education Strategic Plan (WESP) and an update to the National Teachers’ Pay Policy for 2024-2025.
A report on Haverfordwest regeneration is also on the table, with schemes designed to breathe new life into the town centre. Linked to this is a discussion on the freehold transfer of the public toilets on Bryn Road to St Davids City Council, allowing localised management of key community assets.
Environmental policy is set to be a major theme, with councillors to consider the Environmental Services Strategy for 2025-2030, covering waste, biodiversity, and sustainability. Meanwhile, the outcome of the 2025-26 UK Shared Prosperity Fund open call will be presented, showing where grants are to be allocated for local growth projects.
The Cabinet will consider allocating financial support to PACTO, a key organisation that helps deliver community transport services across the county. These services are crucial for rural and isolated communities, helping people without access to private cars get to medical appointments, shops, and social activities.
The report highlights the importance of ongoing funding to support PACTO’s operations, and the role it plays in reducing social isolation, particularly among the elderly and disabled. The proposal suggests continued financial backing, although the exact figures and terms will be discussed during the session.
The Cabinet will also examine a new Transformation and Innovation Board, intended to drive service improvement across departments, and a report on equality in employment within the council for 2023-2024.
The meeting is being held as a hybrid session and will be streamed live via the council’s webcast portal.
News
Haverfordwest regeneration boosted by millions in extra funding

Council secures grants to cover project overruns without increasing taxpayer burden
TWO major regeneration projects in Haverfordwest are set to progress without additional cost to the taxpayer, following Pembrokeshire County Council’s successful acquisition of external funding.
A report scheduled for Cabinet review on Monday (April 28) outlines that the Heart of Pembrokeshire (HoP) and Western Quayside schemes will benefit from new grants, allowing the projects to continue despite unforeseen challenges and increased costs.
The HoP project, with an approved capital budget of £26.27 million, and the Western Quayside scheme, budgeted at £11.62 million, faced combined overruns nearing £4 million. These overruns were primarily due to the deteriorated condition of the historic Gaol building and archaeological constraints. However, additional support from the Welsh Government and the UK Shared Prosperity Fund will cover these costs without increasing the Council’s financial contribution.
Significant new grants secured
The Council has secured an extra £2.7 million from the Welsh Government’s Transforming Towns Fund and £1.26 million via the UK Shared Prosperity Fund. These funds will facilitate green infrastructure works at Western Quayside and enhance pedestrian links between Haverfordwest Castle and the town centre.
To meet grant requirements and streamline project accounting, some elements initially delivered under the HoP scheme—such as public realm work around the Foundry—will be reallocated to the Western Quayside project.
Further applications are being prepared to secure additional funding from the Transforming Towns programme. If successful, these would support a post-HoP “fit-out” of the castle site, improve town centre wayfinding, and enhance visitor experiences, all without extra cost to the Council.
Castle and Gaol restoration separated
While the HoP scheme is well underway, the Council plans to separate the later-stage restoration of the Gaol and Governor’s House into a distinct project. This £2 million fit-out scheme has already received £368,525 in National Lottery Heritage funding, with further bids in progress. The Council aims to reduce its match funding requirement significantly.
Separating the HoP and the Castle Fit-out projects within the capital programme is expected to provide clearer financial transparency.
Criticism over project management
Despite the financial boost, the Council faces criticism for initiating restoration work on the Gaol without secured funding for its completion. Critics argue that this approach was premature and risky, especially given the building’s deteriorated condition and archaeological complexities. This has raised questions about project management and financial planning.
The broader context includes significant funding cuts to Pembrokeshire County Council, with a reported reduction of over 40% in Shared Prosperity Scheme funding. Such cuts have intensified scrutiny over the Council’s allocation of resources, particularly in light of other pressing needs across the county.
Council Leader Jon Harvey, who succeeded David Simpson in May 2024, has pledged to bring “compassion and transparency” to the role and to work collaboratively with other political groups. However, the decision to proceed with the Gaol’s restoration without secured funding for its completion remains a contentious issue, highlighting the need for transparent and comprehensive financial planning in public projects.
Two options on the table
Cabinet members will consider two options. The preferred route is to accept the new external funding and reallocate budgets accordingly, delivering the full vision of both regeneration schemes while keeping the Council’s capital contribution unchanged.Pembrokeshire Herald
Alternatively, councillors could reduce their capital spending by using the new grants to offset current commitments. However, this would render the HoP project unviable, potentially forcing the permanent closure of Castle Back and risking clawback of up to £17.7 million from UK Government and National Lottery funders.
A separate recommendation would grant senior officers the authority to adjust the budget if further external funding becomes available, provided the Council’s own contribution does not increase.
No legal or HR issues raised
The report confirms there are no legal or human resources concerns linked to the proposed changes. While the Director of Resources supports the plan, they caution that efforts must continue to reduce the Council’s overall borrowing levels.
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