Community

Charities warn older people about insulating lofts with spray foam

Published

10 months ago

February 10, 2024

THE WALES Against Scams Partnership (WASP) is urging older and other vulnerable people to seek advice before agreeing to insulate their lofts with spray foam following a spate of rogue traders misleading older people worried about soaring energy bills.

The Partnership warns that while spray foam is legal, it is only appropriate in specific and limited circumstances and should only be applied by specialists. It should never be marketed as a quick fix solution to loft insulation problems as improper use can cause structural damage and make it very difficult to sell a property, as mortgage lenders are becoming increasingly cautious about spray foam.

Age Cymru’s policy officer Sam Young, who heads WASP, says “We understand that many older people are worried about how they are going to pay their fuel bills this winter and as a result may be even more vulnerable to rogue traders.

“Previous studies have shown that older people are the most likely age group to be targeted by scammers, with data from National Trading Standards showing that 85% of victims of doorstep scams are over 65.

“In all situations we would urge older people to seek expert advice first and then make sure they’re claiming all their entitlements.

“However, millions of pounds worth of support, including £200m worth of Pension Credit, go unclaimed in Wales each year.

“Age Cymru publishes a free guide called More Money in Your Pocket that offers information about a range of benefits and how to go about claiming them.”

Care & Repair Cymru, also a WASP member, provides home safety improvements for their clients. From their work in the community, they found:

One client paid more than £4,000 for spray foam loft insulation that was sold by a doorstep trader. The clients were older people with various health problems, including sight and hearing loss and would have appeared vulnerable to the rogue trader.

Another older client was persuaded to pay a £2,000 deposit for spray foam. Their family stopped the work from going ahead.
One rogue trader claimed that a UK Government grant would cover most of the work, and that the client would ‘only’ have to pay £2,500 for installation.
An older client bought spray foam loft insulation for £3,500 and found they were unable to sell their house as a result. It cost £2,000 to remove the foam before the house could be put back on the market. However, the house was off the market for two months and during that time property value had dropped by £15,000.

Care & Repair Cymru’s chief executive Chris Jones says “Making your home more energy efficient is still important for your health, your finances, and the climate. However, we would urge people to be cautious and to do lots of research before going ahead with spray foam insulation work.

“Some local authorities have trusted trader lists, while they all should be able to advise on housing and environmental health queries.

“Trading Standards will have lists of approved traders under their ‘Buy with Confidence’ service while local Care & Repair Cymru branches will be able to offer advice on reliable contractors working in their areas.”

Tony Neate, chief executive officer at Get Safe Online added “Although traditionally you think of rogue builders approaching you on your doorstep, it’s also important not to be conned by online adverts. “Before you commit, make sure you do your homework. Check that the builder is reputable by looking at reviews and ensure your mortgage provider agrees with any alterations you’re thinking of doing.”

If you want to talk to someone directly about benefits and entitlements, and any of the issues raised in this news release call Age Cymru on 0300 303 44 98 (charged at a local rate) Monday to Friday between 9am and 4pm. You may also email [email protected] or visit www.agecymru.org.uk/cost-of-living.

Community

Pembrokeshire town 4G phone mast plans withdrawn

Published

6 hours ago

December 20, 2024

Bruce Sinclair - Local Democracy Reporter

PLANS for a replacement 20-metre-high 4G phone mast tower in north Pembrokeshire, which the local town council says would have “an unacceptable adverse impact” on the national park’s beauty have been withdrawn.

In an application before Pembrokeshire Coast National Park, Cellnex, through agent Telent, sought permission to replace an existing 10m high mast with a new 20m 4G tower with three Vodafone antennae and nine mast head amplifiers, and associated works, on land at Dwr-y-Felin Farm, Fford Bedd Morris, Newport.

The application for a 4G mobile base station for the mobile network operator(s) (MNOs) Vodafone Ltd in conjunction with Cornerstone. The application site is owned / operated by Cellnex UK, a radio site infrastructure provider.

A supporting statement accompanying the application said: “The proposed antenna height of 20m is essential to provide new 4G coverage and replacement 2G and 3G service provision to the surrounding area. 4G radio signals are more sensitive to physical obstructions than older technologies.

“This is because the higher the frequency band the greater the reduction in signal strength, increasing the likelihood of dropped calls and reduced data rates for internet browsing,” adding: “Generally, the higher the signal frequency the more it will be impacted by clutter. It is for this reason that there is the height of 20m is required.”

It went on to say it “should be noted that a radio base station within this location has already been considered acceptable and has become an established feature within the area and the proposed upgrade albeit different in design to support the latest equipment will not be of substantial or detrimental harm to the national park, conservation area or heritage assets”.

Newport Town Council had objected to the application, saying: “The proposed development (if approved in its current form) will have an unacceptable adverse impact on the qualities and special landscape and seascape character of the National Park and also on the special qualities of natural beauty and tranquillity.”

The application has now been withdrawn.

Community

Castle Ward Pupils Lead Anti-Social Behaviour Art Mural Project

Published

1 day ago

December 19, 2024

Tom Sinclair

HAVERFORDWEST HIGH VC SCHOOL welcomed a visit from County Councillor Thomas Tudor, who expressed his full support for the pupils’ efforts in tackling anti-social behaviour through an innovative Art Mural Project.

Councillor Tudor, representing the Castle Ward, highlighted the significance of the project, noting the area’s past struggles with anti-social behaviour in central commercial zones. “Engaging with pupils to address this issue through art is an extremely exciting venture,” he said.

The project has received a boost with £750 in funding secured from the Youth Bank initiative. Councillor Tudor commended the Youth Workers for their successful funding application, describing it as “a great achievement.”

The mural, spearheaded by pupils from the Youth Room and Haverfordwest High VC School, aims to inspire and engage the community while addressing a vital issue. “This exciting and innovative project will undoubtedly capture the imagination of those involved and reach out to all concerned,” Councillor Tudor added.

The initiative is set to bring a creative approach to community engagement and highlight the power of art in fostering positive change.

Photo caption: Castle Ward inspiration: Councillor Thomas Tudor supports the Art Mural Project (Pic: Suppled)

Community

Tips for coping with Mental Health challenges this Christmas

Published

1 day ago

December 19, 2024

Tom Sinclair

CHRISTMAS is often described as the “most wonderful time of the year,” but for many, it can be a challenging period that impacts mental health. Whether due to stress, loneliness, or financial strain, the festive season is not always a time of joy for everyone. To support those struggling this Christmas, Mind Cymru has shared carefully considered advice to help navigate the season.

Why Christmas Can Be Challenging

For some, the holiday season can feel overwhelming:

Stress and Expectations: The pressure to celebrate amidst personal challenges.
Difficult Memories: Reflecting on the past or worrying about the new year.
Financial Strain: Rising costs making the season harder to enjoy.

Sue O’Leary, Director of Mind Cymru, explains:

“Christmas is a time to celebrate, but it can also be a time of year where our feelings are magnified, and not always in a positive way. Sometimes there are other, less joyous things going on in our lives that make taking time out to be ‘merry and bright’ feel like less of a celebration and more of a challenge. There are so many reasons why someone might not feel like celebrating this Christmas, and we just wanted to remind everyone that it’s ok to feel this way and that there is support available for anyone who may be struggling with their mental health over the festive season.”

Tips from Mind Cymru

Mind Cymru has shared the following tips for managing mental health over Christmas:

Looking After Yourself

Be patient with yourself; it’s understandable to find Christmas difficult.
Set boundaries and say no to things that aren’t helpful.
Take time out to focus on non-Christmas-related activities.
Remember: the season won’t last forever.

Talking to Others

Let people know if you’re struggling.
Access online communities, like Mind’s Side by Side service, for support.
Communicate how others can help and what activities you’re comfortable with.

Managing Relationships

Plan responses to potentially difficult questions ahead of time.
Discuss budgets and schedules with family to reduce stress.
Maintain distance if you must be around people you’d rather avoid.

Planning Ahead

Prepare items that help you feel comfortable, especially in unfamiliar settings.
Avoid triggering environments if possible.
Check the opening hours of key services you may need during Christmas.
Ensure you have enough medication to last the holiday period.
Plan something enjoyable for after Christmas to look forward to.

Where to Find Support

If you’re struggling this Christmas, help is available:

Mind Helplines: Visit www.mind.org.uk/information-support/helplines/ (closed on Christmas Day, Boxing Day, and New Year’s Day).
Side by Side Online Community: Available 24/7 at https://sidebyside.mind.org.uk/.
Samaritans: Call 116 123 (freephone). The Welsh language line is open daily from 7pm to 11pm.
SHOUT Crisis Text Service: Text SHOUT to 85258, available 24/7.
Coping with Money Worries: Visit the Mind website for advice.