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Davies: Work from home culture has worsened public services

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But unions say hybrid model boosts productivity and work-life balance

SOUTH WALES Central MS Andrew RT Davies has claimed that remote working across the Welsh public sector is contributing to a decline in the quality of key services, including the NHS.

His comments come after it was revealed that just 19% of Welsh Government staff attended the main Cardiff headquarters at Cathays Park on a daily basis in March. Attendance was even lower at some regional offices, including just 9% at Merthyr Tydfil, one of the government’s designated main hubs.

Mr Davies, the former leader of the Welsh Conservatives in the Senedd, said:

“While frontline workers have never been able to work from home, there’s been an increased prevalence since Covid of other highly paid staff, responsible for the administration of public services, failing to come into the office.

“This has without doubt led to a serious drop in output in our NHS and other public services – just look at waiting lists for one.

“The solution is not to sell off office space, but to use it.”

His remarks follow calls from a former senior civil servant to consider selling the Cardiff office, which is Grade II listed and costs millions annually to run.

Government and unions defend hybrid model

However, the Welsh Government has defended its approach, saying it encourages staff to be in the office at least 40% of the time and is actively reviewing office needs across its 20 sites.

First Minister Eluned Morgan told the Senedd: “We are encouraging people to come in… but clearly there will come a point where you have to say: if you don’t turn up, we cannot justify keeping this particular office open.”

Trade unions have strongly backed the hybrid model. Fran Heathcote, General Secretary of the Public and Commercial Services Union, said: “The current blended working arrangements at Welsh Government have been developed in social partnership, and we have no reason to believe they are not working.”

FDA national officer Jane Runeckles added: “Work is what you do, not where you do it. The world of work has changed, and Welsh Government should take pride in the fact it has taken a leading role in this.”

Steve Thomas of Prospect said staff “continue to deliver for the people of Wales, working productively by utilising the benefits of flexible working,” and urged the government to maintain strong engagement with unions if any policy shift occurs.

Tories promise change if elected

Welsh Conservative Senedd leader Darren Millar criticised what he called Labour’s “lax attitude to public money” and said his party would reverse the policy if it wins next year’s Senedd election.

“Back in March I pledged that a Welsh Conservative government would end unnecessary remote working and get people off their settees and back into their offices,” he said.

The government’s 2023–24 “State of the Estate” report confirmed offices remain underused and noted that “remote working practices have become more embedded.” However, it also highlighted efforts to share space with other public sector bodies and adjust office use based on changing needs.

A review of the government’s offices in Newtown and Llandrindod Wells is expected to conclude by September. The outcome may shape the future of government buildings across Wales.

Business

Independent brewers join call for business rates relief as pub closures feared

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INDEPENDENT brewers have joined growing calls for urgent, pub-specific relief on Business Rates amid fears that community pubs across west Wales and beyond could be forced to close.

The Society of Independent Brewers and Associates (SIBA) has warned that changes announced in the Autumn Budget will see pub costs rise sharply over the next three years, with the average pub facing a 76% increase in Business Rates. By comparison, large warehouse-style premises operated by online and technology giants are expected to see increases of around 16%.

The issue will be discussed at a meeting taking place on Monday in Saundersfoot, where local publicans, small brewers and business representatives are due to come together to examine the impact of rising Business Rates and escalating operating costs. The meeting is expected to focus on the future sustainability of community pubs, particularly in coastal and rural areas where they often act as vital social hubs as well as key local employers.

Independent breweries are particularly exposed, SIBA says, as the vast majority of their beer is sold through local community pubs. Many small breweries also operate their own pubs or taprooms, meaning they are hit twice by rising rates. Some independent brewers have reported rateable value increases of up to 300%, creating new costs they say will be extremely difficult to absorb.

New industry research published on Thursday (Dec 12) suggests that introducing a pub-specific Business Rates relief of 30% from April 1, 2026 could protect around 15,000 jobs currently under threat in the pubs sector and help prevent widespread closures.

The call for action follows an open letter sent last week by SIBA’s board, expressing deep concern at the impact of the Budget’s Business Rates decisions on the hospitality sector.

Andy Slee, Chief Executive of SIBA, said: “The last orders bell is ringing very loudly in our community pubs after the shock changes to Business Rates in the Budget.

“Publicans and brewers feel badly let down by a system that still isn’t fairly addressing the imbalance between big global tech companies and small business owners.

“We were promised proper reform of Business Rates in the Labour manifesto last year and a rebalancing of the tax regime, but this has not been delivered. Pubs therefore need urgent help to address the planned increase in costs through a pub-specific relief, followed by full and meaningful reform.”

Those attending Monday’s meeting in Saundersfoot are expected to consider how local voices can feed into the national debate and press for urgent action to protect community pubs across Pembrokeshire.

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Community

Annual charity carol service raises funds for good causes

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MID and West Wales Fire and Rescue Service held its annual Charity Carol Service on Wednesday (Dec 10) at Ebeneser Baptist Chapel in Crymych.

The event brought together members of the local community alongside Fire Service staff for an evening of carols, readings and festive refreshments, marking the Christmas season in a warm and inclusive atmosphere.

This year’s service supported two important charities — the Fire Fighters Charity and Cancer Research Wales — with all proceeds going directly towards their ongoing work.

A total of £597 was raised on the night, which will be shared equally between the two charities.

The Service thanked the congregation at Ebeneser Baptist Chapel for hosting the event, as well as everyone who gave their time, support and generosity to make the evening such a success.

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Local Government

Call for Return of Salt Tip in North Pembrokeshire to Improve Winter Road Safety

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A PROPOSAL for the reinstatement of a salt tip in North Pembrokeshire to improve road safety during snowy and icy conditions has been put forward by local councillor Huw Murphy.

At the December meeting of Pembrokeshire County Council, Cllr Murphy called for a review of the council’s current weather strategy, highlighting the need for an auxiliary salt tip in the north of the county. His motion, which was supported by senior councillors, aims to address the challenges faced by motorists during severe winter weather.

Cllr Murphy’s motion emphasized the importance of having a reserve salt tip available to ensure primary routes remain clear and accessible during snow and ice conditions. This would allow emergency services to respond to calls, key workers to reach their workplaces, and essential vehicles like HGVs to access farms for activities such as milk collection.

Historically, a salt tip was located near Crymych, which proved invaluable for gritting roads, particularly the A478 between Crymych and Cardigan, and between Crymych and Clunderwen. These roads, often treacherous during snowy weather, have caused difficulties for HGVs, coaches, and school buses in the past.

The proposal stresses that a new salt tip in Pembrokeshire would allow for quicker and more regular gritting, making roads safer for all users, especially during the harshest winter conditions. Cllr Murphy also highlighted that recent heavy snowfall exposed weaknesses in the current gritting strategy, particularly in the northeast of Pembrokeshire and the Preseli Mountains, which are most prone to severe weather.

The motion also called for prompt gritting and the deployment of snow ploughs on key routes, including the A478, A487, B4332, and B4329, which are vital for the local communities in the northeast and Preseli areas.

The county council’s Cabinet will now consider Cllr Murphy’s motion for further review.

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