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Children left disappointed over ‘shambolic’ Christmas event

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The 'Frozen party' before the event opened

The ‘Frozen party’ before the event opened

HUNDREDS of angry Pembrokeshire parents have taken to social media tonight (Dec 9) to complain about a ‘Disney’ Christmas event which left their children ‘bored, confused and in tears’. Nearly 500 comments from irate customers had amassed on the Facebook page ‘Pembrokeshire-Bay’ within hours of the event taking place.

The event, held at the Begelly Arms, was the first of four advertised by Milford Haven’s Pembrokeshire Mascots – which is run by the same couple who run the Milford Perk American style diner.

The event, which was advertised as a ‘Frozen Christmas Extravaganza’ using a flyer showing characters from the hit Disney cartoon Frozen. The hand-out boasted a ‘Frozen themed disco, party games, professional photographer, face painting, glitter tattoos, balloon modelling, buffet and fabulous Frozen candy cart with a treat for every child’. As a finale the firm promised that kids would be able to ‘see Santa on his sleigh with a free gift for all’.

At £10 a ticket the opening night promised to be full of festive fun but things quickly began to unravel.

Frozen party: Parents are questioning if Disney authorised the 'shambolic' event

Frozen party: Parents are questioning if Disney authorised the ‘shambolic’ event

Concerns have also been raised by parents complaining that their children were put ‘at risk’ by overcrowding. Questions are being asked how 140 tickets were sold for a function room which can hold only 100 people.

One mother told The Herald: “Firstly the queues were awful, we waited for over an hour to get in. Once we were inside there was clearly nothing there. We expected a winter wonderland but there were no decorations, no tinsel, nothing. I had not prepared tea for my daughter because there was a buffet advertised, but all that was offered was a 20p pack of crisps and a mini-chocolate bar. The advertised present from Santa was just a 5p lolly.”

Disappointed customer, Jade Bevis, said on Facebook: “Absolutely shocking! It was a complete shambles.”

Georgia Lewis added to the long list of furious customers, saying: “Such a disappointment kids were so excited but u couldn’t move in there or breathe. I asked where the party and the fun was, it was terrible, queues everywhere! Queue to get in for an hour in the rain, and then queue for face painting, so no room for dancing or games.”

She added: “No buffet, no presents, no dancing space, and no bouncy castle – just two very upset girls! Cannot believe it – and all before Christmas too – they should be ashamed of themselves”

The Begelly Arms Hotel denied any wrongdoing saying: “Would like to apologise to everyone that has had to wait to enter the Frozen party in our function suite, but would like to make people aware the party has been organized by Pembrokeshire Mascots not us.”

Gutted at the way the event turned out: Pub manager Peter Adams

Gutted at the way the event turned out: Pub manager Peter Adams

Peter Adams, the manager of the Begelly Arms said: “I am gutted by the way the Frozen party was conducted tonight, I have to stress though that we at Begelly Arms, were not involved in the organisation of the event. The organisers were told when they booked the room that we would allow a maximum of 100, but I was told yesterday that they had sold apparently 140 tickets. We had people waiting outside tonight in the rain, it seemed that it was more of a grotto type event than a party, where you had pictures taken and they were letting people in a few at a time.”

Mr Adams added:  “We rented the room out in good faith to the organisers, who assured us that the event was well organised. Clearly it was not, as apparently parents were not supposed to accompany their children. There were mistakes made, and at one time the room was really too full. The Begelly Arms would like to thank all the people who have contacted us with their support and not blaming us for the chaos during this evening.”

The management of the company behind the event – Pembrokeshire Mascots – posted on social media saying: “I understand there are posts on here regarding our Frozen Party this evening. It’s very easy to hear a one sided story. Yes there were queues for the venue which are inevitable wherever you go – we also can’t help the fact it was raining!! We moved the queues as quickly as possible but needed to give the children time with Santa and the mascots. There were indeed queues for both the balloons and face painting which again are inevitable. We have been advising that parents are welcome however when Nan, Granddad, aunties and uncles all come along then then this again can add to the queues and congestion. As for there being no characters or party games, lots of children are having a great time playing games”

The spokesman added: “For every person that has made their concerns known to us then of course we have taken them on board.”

Hardly a buffet: This is what kids got as part of £10 ticket - Pic Bryn Hughes

Hardly a buffet: This is what kids got as part of £10 ticket – Pic Bryn Hughes

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Dredging work set for Tenby Harbour

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TENBY HARBOUR and North Beach users are being asked to be aware of heavy moving machinery from Tuesday March 26 th to Friday 29 th as dredging work is carried out.

Sand will removed from the mouth of the Harbour and deposited at the north end of the beach. The work will not affect vessel movements at the Harbour.

Tenby Harbourmaster Chris Salisbury said a licence for the dredging had been issued after several months of application work.

“We ask that the public please keep clear of the operating area and that dogs are kept on a lead during this time,” Chris added.

Cllr Rhys Sinnett, Cabinet Member for Residents’ Services, said: “I’m grateful to our officers for securing the licence for this work to go ahead. This dredging is essential
for the operation of Tenby Harbour.

“The timing of the work has been governed by the tide and the dates represented the last opportunity for the work to be carried out before the boats are placed back in the
water.”

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Closure of Tata Steel’s coke ovens sparks political and union backlash

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THE recent announcement by Tata Steel to close the coke ovens at its Port Talbot plant in South Wales has ignited a firestorm of political and industrial action, highlighting the deepening crisis within the British steel industry and the challenges facing the transition to green steel.

Jo Stevens MP, the Shadow Welsh Secretary, expressed her concerns over the impact of the closure on the Welsh steel industry and the workers affected. Stevens emphasized the need for assurances about the workers’ immediate future and pledged that a UK Labour government would invest in the steel industry to support the transition to green steel, harnessing the skills, talent, and ambition of Welsh steelworkers.

The closure, slated for Wednesday due to concerns over the ovens’ “operational stability,” has been criticized by regional Senedd Members for South Wales West, Tom Giffard MS, and Dr. Altaf Hussain MS. They accused the Labour Welsh Government of neglecting its support for the Tata Steelworks in Port Talbot, highlighting a lack of financial assistance since 2019 and calling for a change in response to the current developments.

Unite, the UK’s leading union, has been vocal in its opposition to Tata’s decision, describing it as a shock and a “result of years of betrayal.” The union criticized Tata for not disclosing the imminent risk of closure during recent consultations and announced a ballot for industrial action among 1,500 Tata workers. Unite insists there should be no job losses at Port Talbot or Llanwern and that a blast furnace should remain operational.

Peter Hughes, Unite’s regional secretary for Wales, called for Tata to halt its closure plans in anticipation of Labour’s promised £3 billion investment to rejuvenate the UK steel industry. He accused Tata of managing the decline of UK steel while accepting government subsidies, describing the company’s actions as “deliberate industrial vandalism.”

The closure has not only raised concerns about the future of steel production in the UK but also spotlighted the political and economic strategies required to ensure the industry’s survival and transition towards more sustainable practices. The unfolding situation underscores the need for a collaborative approach between the government, industry stakeholders, and the workforce to navigate the complex challenges ahead.

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Firefighters tackle blaze at block of garages in Monkton

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ONE person was injured as a result of a sunday afternoon garage fire in a block of garages in Monkton.

A spokesperson for Mid and West Wales Fire and Rescue Service told The Pembrokeshire Herald said: “At 1.31pm on March 17, Pembroke Dock and Milford Haven crews were called to extinguish a fire in an alight central garage and were forced to use two breathing apparatus and two hose reels.

“The firefighters reportedly left the scene at 3.02pm after continuing to dampen the fire and check for fire spread.

“The casualty was treated by ambulance service personnel also in attendance.”

The police confirmed that a garage fire had been dealt with by Mid and West Wales Fire and Rescue Service and Welsh Ambulance Service attended.

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