News

Rogue trader sentenced

Published

10 years ago

February 5, 2015

A DOORSTEP trader, who ‘bullied and intimidated his victims’ while offering replacement guttering and roofing services has been given a suspended sentence for breaching the terms of an Enforcement Order.

The sentence was issued to David John Hanford, director of One Call Repair Ltd, by Swansea County Court on Friday (9th January).

The action was brought by Pembrokeshire County Council Public Protection’s Trading Standards Section under the Enterprise Act 2002.

Hanford, currently residing in Swansea, was issued with the enforcement order in December 2012.

It was issued for continually breaching consumer protection legislation including failing to issue cancellation notices, failing to honour refunds, conducting substandard work and making false claims of association with local authorities.

At the time he was based in Pembrokeshire but operating across South Wales.

Hanford did not attend the hearing and sent a letter to the Court requesting an adjournment. The matter went ahead in his absence before his Honour Judge Vosper, who heard evidence of numerous complaints against Mr Hanford and his business.

The Judge heard that many of the complainants were elderly and reported feeling bullied and intimidated by David John Hanford’s behaviour.

He usually presented himself as ‘John’ an employee of the business and inferred that ‘David’ was the owner. He masqueraded between the two, to mislead consumers and avoid liability.

Some consumers were persuaded to have work which was not necessary. Typically work commenced following payment of a deposit. Existing guttering or roof tiles would be removed, prior to demands for more money to buy materials. If consumers refused to pay by a specified period they were threatened with “walking off the job and court action”.

Even when money was paid Mr Hanford was usually never seen again to complete the work. Any work he did was to a very poor standard.

Evidence was also presented that one consumer was left with all the roof tiles removed from the rear of her property.

Another was pressurised to rent his caravan to Hanford’s family, only to have Hanford later demand a refund of the money paid. The complainant was taken to the post office by Hanford to withdraw the money.

Other traders also lost money for non payment of goods or services.

Judge Vosper was satisfied that the Enforcement Order had been breached several times by Hanford. If evidence is received of a new breach after January 9, Hanford will receive a six month custodial sentence.

Cllr Huw George, Cabinet Member for Environmental and Regulatory Services, said he welcomed the Judge’s decision.

He urged members of the public to be wary of businesses cold calling.

“While some doorstep sellers are perfectly legitimate and offer honest and reliable customer service, there are salespeople who take advantage of people through pressurised selling,” he said.

“It’s vital that homeowners take the time to consider their decisions carefully, with the support of family and friends.”

Anyone wishing to report a complaint should contact the Citizens Advice Consumer Service on 0345 4 04 05 06 / 0345 4 04 05 05 (Welsh speaker).

Community

Tractor run lights up Pembrokeshire and raises funds for charity

Published

5 hours ago

December 21, 2024

Tom Sinclair

THE PEMBROKESHIRE ILLUMINATED TRACTOR RUN took place today (Dec 21), raising funds for two vital charities: the Catrin Vaughan Foundation and Wales Air Ambulance.

Starting at Clarbeston Road AFC at 6:00pm, the brightly lit convoy of nearly 200 tractors made its way through Withybush Hospital and Haverfordwest High Street before finishing at the Pembrokeshire County Showground.

The annual event has become a highlight of the festive calendar, drawing large crowds to witness the spectacle of tractors adorned with colourful lights and decorations.

Funds raised from the event will support the Catrin Vaughan Foundation, which provides crucial assistance to families facing hardship, and the Wales Air Ambulance, delivering life-saving emergency medical care across the region.

Organisers praised the dedication of local farmers and volunteers, whose commitment ensures the event’s continued success year after year.

(Image: Nia Marshall/Facebook)

Business

Ferry Terminal ‘extremely busy’ due to ongoing Holyhead closure

Published

12 hours ago

December 21, 2024

Tom Sinclair

PEMBROKE DOCK Ferry Terminal has been experiencing significant congestion today as ferry services remain under immense pressure following the closure of Holyhead Port earlier this month.

The disruption, caused by storm damage, has rerouted ferry traffic through Pembrokeshire, leading to long queues and crowded facilities at the terminal.

The Herald can confirm that it has been very busy today with cars, lorries, and foot passengers queuing in large numbers. Staff are working tirelessly to manage the influx, directing vehicles and assisting passengers as they prepare to board the heavily booked ferries.

A spokesperson for the Port of Milford Haven said: “We are working closely with ferry operators and local authorities to ensure traffic flows as smoothly as possible, but the sheer volume of vehicles is causing unavoidable delays.”

Travelers are being urged to arrive early for their sailings and to remain patient as the terminal operates at full capacity.

Both Stena Line and Irish Ferries have increased capacity on their Pembrokeshire routes, deploying larger vessels, including the Stena Adventurer and the MV James Joyce, to handle the surge in demand.

From our position at the terminal, our photographer has captured photos showing long lines of vehicles, groups of foot passengers carrying luggage, and port staff coordinating efforts to ease congestion.

Authorities are advising non-essential travelers to consider rescheduling their journeys where possible and to monitor updates from ferry operators closely.

(Photos: Martin Cavaney/Herald)

Community

Festive celebrations at St Davids Cathedral this weekend

Published

13 hours ago

December 21, 2024

Tom Sinclair

ST DAVIDS Cathedral is set to host two special events on Sunday (Dec 22), offering a blend of joyful participation and traditional carol singing to mark the Christmas season.

In the morning, families are invited to the Scratch Nativity at 11:00am. Attendees are encouraged to come dressed as wise men, angels, sheep, or shepherds and take part in an unrehearsed retelling of the Christmas story. Canon Leigh described the event as: “Complete, wonderful chaos for an hour… but with some poignant, thought-provoking moments to centre ourselves on the real meaning of Christmas.”

Later in the evening, the Festival of Nine Lessons and Carols by Candlelight will take place at 7:00pm, featuring the Cathedral Choir. The event, steeped in tradition, will see the cathedral bathed in candlelight as carols and scripture readings fill the historic space.

Doors will open at 5:45pm for those seeking unreserved seating, and a large turnout is expected for this beloved Christmas celebration.