News
Ambulance waiting time scandal hits home in Hakin
AMID continuing controversy about the Welsh Ambulance Service’s inability to reach even revised targets for reaching those in need, a Pembrokeshire man has taken to social media to air his fury and concern about an incident which saw an elderly man waiting in driving rain for an ambulance to arrive.
Rob Parker told The Herald: “My partner, Kim (Joyce), returned home from work at 5.45 in the evening of December 3 and found an elderly gentleman lying in the street in the rain with a lot of blood coming from his face and head. “I called an ambulance at 5.46.
He was soaked through, so I ran in our house to get towels, blankets, pillows and waterproof items like my coats and the pram cover. “We covered him up and tried to keep him as warm as possible while the ambulance was en-route.” As they waited for the ambulance, Rob told us that the rain began to fall heavier and that he used a child’s parasol umbrella to try and keep him dry.
Worried about the lengthy wait, Rob phone the ambulance service again at 6:08pm: “I called 999 again to ask about the ambulance, as we were growing increasingly concerned about the condition of the man with the cold and rain and his blood loss. “I was told that an ambulance would be on its way, the ambulance did not arrive until 6.30pm, 44 minutes after the first call.
“By the time the ambulance arrived the poor old man, Kym and I are all absolutely freezing and soaked. No disrespect to paramedics (who have a tough job), but waiting three quarters of an hour for emergency services is absolutely unbelievable; it’s inhuman, its neglect – even with the weather out of the equation. I really hope that the man doesn’t have any further problems due to the conditions he was left in, even with our help.”
Rob concluded: “To wait 44 minutes for an ambulance is unacceptable, it’s complete neglect.” Reflecting on his experiences, Rob told The Herald: “I feel our county is becoming a place where I no longer want to bring up young children due to the problems with the healthcare system. It’s all a shambles.” We asked the Welsh Ambulance Service Trust to respond to Rob’s account of the incident.
Rob Jeffery, the Welsh Ambulance Service’s Head of Operations in the Hywel Dda area, told The Herald: “We were so sorry to hear about the circumstances of this gentleman’s accident and would like to praise those quick-thinking bystanders who helped him prior to our arrival. “As an ambulance service with finite resources we must prioritise calls to ensure we reach the sickest patients first.
“We dispatched an ambulance immediately to this gentleman but it had to be diverted to a life-threatening emergency. “We dispatched a second ambulance just as soon as it became available. “We would encourage Mr Parker to contact us directly if he’d like to discuss his concern in more detail. This patient or his relatives are also invited to contact us if they wish.”
Crime
Pembrokeshire man sent to Crown Court over death by careless driving charge
A PEMBROKESHIRE man has been sent to the Crown Court to stand trial accused of causing a death by careless or inconsiderate driving.
Alexander MacCallum, aged 28, of Beach Road, Llanreath, Pembroke Dock, appeared before Llanelli Magistrates’ Court on Wednesday (Dec 18).
The court heard that MacCallum is charged with causing death by careless or inconsiderate driving following an incident on Thursday (June 13, 2024).
No plea was entered at this stage of the proceedings.
Magistrates were told the case was too serious to be dealt with at magistrates’ level and ordered that it be sent to the Crown Court for trial.
MacCallum was sent to the Crown Court on unconditional bail, with further proceedings to take place at a later date.
The prosecution was brought by Dyfed-Powys Police. No defence solicitor was formally recorded at the hearing.
Health
NHS Wales spends more than £15.5m on agency radiographers as pressures grow
NHS WALES has spent more than £15.5 million on agency radiography staff over the past five years, as mounting pressure on diagnostic imaging services raises concerns about long-term workforce sustainability.
Figures obtained by the Welsh Liberal Democrats through Freedom of Information requests show that spending on temporary radiographers almost doubled between 2020/21 and 2023/24, despite relatively low headline vacancy rates across Welsh health boards.
Radiographers carry out X-rays, CT, MRI and ultrasound scans, which are essential to emergency care, cancer diagnosis, trauma treatment and elective surgery. Delays or shortages in imaging services can have a knock-on effect across patient pathways, slowing diagnosis and treatment.
The data also highlights an ageing workforce. More than a quarter of radiographers in Wales are aged over 50, with more than one in ten aged 55 or above. In some health boards, a significantly higher proportion of staff are approaching retirement age, raising concerns that experienced radiographers could leave faster than they can be replaced.
Betsi Cadwaladr University Health Board recorded the highest agency spend, at more than £8.1m over the period covered by the FOI requests. Other health boards also reported growing reliance on temporary staff to maintain services, particularly where specialist skills are required.
While official vacancy figures remain comparatively low, professional bodies have previously warned that vacancy data does not always reflect pressure on services, as posts can be held open or covered through overtime and agency staff rather than filled permanently.
Diagnostic imaging demand has increased steadily in recent years, driven by an ageing population, advances in medical imaging technology, and rising referrals linked to cancer and long-term conditions.
Commenting on the findings, Welsh Liberal Democrat Leader Jane Dodds MS said:
“Radiographers are absolutely vital to the NHS. From diagnosing cancer to treating people in A&E, the vast majority of patient journeys depend on timely access to scans.
“These figures show a system increasingly relying on expensive agency staff while failing to plan properly for the future workforce. That is not fair on patients, and it is not fair on staff who are already under huge pressure.
“The Welsh Labour Government must take urgent action to improve recruitment and retention, support experienced staff to stay in the workforce for longer, and ensure NHS Wales has a sustainable radiography workforce fit for the future.”
The Welsh Government has previously said it is working with health boards to improve recruitment and retention across NHS Wales, including expanding training places and supporting flexible working arrangements to help retain experienced staff. Ministers have also pointed to record numbers of staff working in the NHS overall, while acknowledging ongoing challenges in hard-to-recruit specialties.
However, opposition parties and professional bodies continue to warn that without long-term workforce planning, reliance on agency staff could increase further, adding to costs and pressure on already stretched diagnostic services.
Local Government
Essential bridge maintenance and repairs planned for January
Works on Westfield Pill Bridge to affect A477 traffic
ESSENTIAL maintenance and repair work is set to begin on Westfield Pill Bridge, with traffic management in place on the A477 between Neyland and Pembroke Dock.
The programme of works is due to start on Monday (Jan 19) following a Principal Inspection carried out in 2022, which identified a number of necessary repairs to maintain the long-term durability and safety of the structure.
Westfield Pill Bridge is a key route linking communities in south Pembrokeshire and carries a high volume of daily traffic. While major works were last undertaken in 1998 — which required a full closure of the bridge — the upcoming refurbishment has been designed to avoid shutting the crossing entirely.
Instead, the works, scheduled to take place in early 2026, will be managed through traffic control measures to keep the bridge open throughout the project.
The planned refurbishment will include the replacement of both eastbound and westbound bridge parapets, the renewal of expansion joints, and full resurfacing of the bridge deck.
The work is expected to take no longer than three months and will involve weekend and night-time working to help minimise disruption. All construction activity will be carried out from the bridge deck and has been scheduled to avoid clashes with other planned trunk road works, as well as periods of higher traffic demand.
Two-way traffic signals will be in place for the duration of the works. These will be manually controlled during peak periods, with particular efforts made to reduce delays affecting school transport.
Motorists are advised that there may be delays to local bus services during the works, including the 349 (Haverfordwest–Pembroke Dock–Tenby) and 356 (Milford Haven–Monkton) routes.
Drivers are encouraged to allow extra time for journeys and to follow on-site signage while the works are underway.
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Tomos
December 23, 2015 at 12:58 pm
ambulance staff are lions led by (greedy overpaid) donkeys
Paris
December 26, 2015 at 10:16 am
People must realise that they may not be the only ones in need of an ambulance at a set time. People with life threatening illnesses have to take priority no matter how hard it seems. Whilst I feel extremely sorry for this elderly gentleman would he have wanted the ambulance to come for him rather than go to someone who had had a stroke, heart attack, or brain haemorrhage?
I hope this gentleman is well now and had a good Christmas.