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Cymraeg

Last ditch plea to HSBC to reverse decision to axe Welsh language phone line

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AN MS has issued a last ditch plea to HSBC to reverse its “unacceptable” decision to axe its Welsh language phone service.

Llŷr Gruffydd, who represents North Wales in the Senedd, has spoken out as January 15, the date when the phone line is due to come to an end fast approaches.

The Plaid Cymru politician said executives at the baking giant still have an “opportunity to do the right thing”.

HSBC came under fire after politicians were informed of the bank’s decision to axe its Welsh language service by letter on Wednesday, November 8.

The Senedd’s Culture Committee wrote to the corporation accusing it of “contempt” towards Welsh speakers.

It added that its “failure to maintain an approach consistent with its values is considered disingenuous and disturbing”.

The committee also questioned statements made by José Carvalho, HSBC’s head of wealth and personal banking, who spoke in front of it on November 29.

The banker said that the Welsh-language helpline receives around 22 calls a day, and that the bank had ended up “with only 6% of the calls that are coming in being answered in Welsh” by them.

However, the committee hit back saying this indicates a fundamental failure of service by the bank because it means 94% of calls to the service are not being answered in Welsh,.

The Committee said that the “low number of calls” to the line “reflects” the bank’s “inability to provide a functioning and coherent service that meets the needs of its Welsh speaking customers.”

Llŷr Gruffydd said: “HSBC still has an opportunity to do the right thing by reversing its unacceptable and wrongheaded decision to bring its Welsh language phone service to an end.

“Executives at HSBC should remember that many customers use their banking services because of its Welsh language phone service.

“The bank argues that there isn’t sufficient demand for the helpline because it receives 22 calls a day on average.

“But it’s abundantly clear from the data that with only 6% of those calls being answered in Welsh, they’ve not been coming anywhere near to providing an adequate service.

“Phone calls that are made to the helpline in Welsh should be answered in Welsh. It’s no wonder that a lot of Welsh speakers have given up on phoning it.

“Instead of scrapping the service HSBC’s should invest in it properly for at least 12 months, and that includes ensuring that it is well-advertised. Then at the end of that period it could make a much better assessment of demand.

“The bank’s pledge to ‘arrange a call back in Welsh, within 3 working days is astonishingly disrespectful to Welsh speakers, as well as utterly insensitive to the financial pressures some people will face.

“For a significant number of people, accessing their bank through Welsh is not a ‘choice’ as HSBC claimed.

“HSBC say they ‘have confirmed that all customers can bank in English’, which is frankly an attitude that belongs to the last century. It is also untrue, especially for many elderly and vulnerable people.

“There is understandably a huge amount of anger and frustration right across Wales with HSBC’s general attitude towards the Welsh language.

“Recently I was contacted by a constituent who was quite rightly angry because she had been asked by a member of HSBC’s customer care team to resend a Welsh language query in English.

“That is one of many examples of HSBC’s complete and utter disregard for Welsh speakers.

“As a Welsh speaker myself and as a member of the Senedd’s Culture Committee, I share the real sense of frustration that’s out there.

“Many of their customers in Wales have also seen their local branches close over the last decade.

“The impact of this on their older customers is particularly acute, as well as those who don’t have access to digital technology.

“Though HSBC likes to describe itself as the world’s local bank, it is abundantly clear that this is not the case in Wales as it abandons Welsh speakers and abandons our high streets by shutting down local branches.”

Cymraeg

Welsh language music celebrated in style with more than 1,000 children

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AROUND 1,500 children from 31 schools across Pembrokeshire came together to celebrate Dydd Miwsig Cymru/Welsh Language Music Day with four unforgettable gigs filled with live music and entertainment.

Headlining the celebration at the Queen’s Hall, Narberth, was Candelas, one of Wales’ top bands, who delivered an electrifying performance. Pupils also enjoyed a vibrant DJ set from DJ Daf, bringing the Siarter Iaith mascots, Seren a Sbarc, to life with their favourite Welsh music—creating a fun and engaging atmosphere throughout the day.

The event on February 7th was co-organised by Pembrokeshire County Council’s Education Department, as part of their Welsh Language Charter work, and Menter Iaith Sir Benfro, who promote the Welsh language across the county.

Welsh Language Development Officer Catrin Phillips said: “Pembrokeshire pupils embraced the spirit of Dydd Miwsig Cymru, showing that Welsh-language music is not just thriving—it’s louder and prouder than ever!”

Dydd Miwsig Cymru is an annual event dedicated to celebrating and promoting Welsh-language music across Wales and beyond. It aims to inspire people of all ages to explore and enjoy the wealth of music created in Welsh, from traditional folk to rock, pop, and contemporary sounds.

Dathlu cerddoriaeth Gymraeg mewn steil gyda dros 1,000 o blant

Daeth tua 1,500 o blant o 31 o ysgolion ledled Sir Benfro at ei gilydd i ddathlu Dydd Miwsig Cymru mewn pedwar gig bythgofiadwy yn llawn cerddoriaeth fyw ac adloniant.

Yn arwain y dathlu yn Neuadd y Frenhines, Arberth, roedd Candelas, un o fandiau gorau Cymru, a gyflwynodd berfformiad gwefreiddiol. Mwynhaodd y disgyblion set DJ fywiog hefyd gan DJ Daf, gan ddod â masgotiaid y Siarter Iaith, Seren a Sbarc yn fyw gyda’u hoff gerddoriaeth Gymraeg—a chreu awyrgylch hwyliog a difyr drwy gydol y dydd.

Cafodd y digwyddiad ar 7 Chwefror ei gyd-drefnu gan Adran Addysg Cyngor Sir Penfro, fel rhan o’u gwaith Siarter Iaith, a Menter Iaith Sir Benfro, sy’n hyrwyddo’r Gymraeg ar draws y sir.

Dywedodd Catrin Phillips, Swyddog Datblygu’r Gymraeg: “Cofleidiodd disgyblion Sir Benfro ysbryd Dydd Miwsig Cymru, gan ddangos nad ffynnu’n unig mae cerddoriaeth Gymraeg—mae’n fwy amlwg ac yn fwy balch nag erioed!”

Mae Dydd Miwsig Cymru yn ddigwyddiad blynyddol sy’n ymroddedig i ddathlu a hyrwyddo cerddoriaeth Gymraeg ar draws Cymru a thu hwnt. Ei nod yw ysbrydoli pobl o bob oed i archwilio a mwynhau’r cyfoeth o gerddoriaeth sy’n cael ei chreu yn y Gymraeg, o ganu gwerin traddodiadol i roc, pop a chyfoes.

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Cymraeg

Welsh speakers drop to shocking lowest percentage in eight years

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THE PERCENTAGE of Welsh speakers has fallen to its lowest level in over eight years, with just 27.7% of people in Wales able to speak the language, according to government statistics.

Data from the annual population survey, which covers the year ending 30 September 2024, estimates there are around 851,700 Welsh speakers in Wales. This marks a 1.6% decline compared to the previous year.

Despite the drop, the Welsh government remains resolute in its commitment to increasing the number of Welsh speakers. A spokesperson said: “We are absolutely committed to our goal of having one million Welsh speakers and doubling the daily use of Welsh.”

The ambitious target of one million Welsh speakers by 2050 is measured using census data, rather than the annual population survey.

Census data paints a stark picture
The 2021 census revealed a further decline in Welsh speakers, with only 17.8% of residents—approximately 538,000 people aged three and older—reporting they could speak the language.

Welsh speakers by the numbers
The annual population survey provides further insights:

  • Children lead the way: 48.6% of children and young people aged 3 to 15 reported they could speak Welsh, equating to 237,600 individuals. However, this figure has been gradually declining since 2019.
  • Regional highs and lows:
    • Gwynedd boasts the highest number of Welsh speakers (93,600), followed by Carmarthenshire (93,300) and Cardiff (83,300).
    • Blaenau Gwent and Merthyr Tydfil have the fewest Welsh speakers, with 9,500 and 10,600, respectively.
    • In percentage terms, Gwynedd (77.9%) and the Isle of Anglesey (63.6%) lead, while Rhondda Cynon Taf (13.9%) and Blaenau Gwent (14%) rank lowest.

How often is Welsh spoken?
Among those who can speak Welsh:

  • 13.9% (428,800 people) speak it daily.
  • 5.6% (171,300) use it weekly.
  • 6.7% (204,700) speak it less often.
  • 1.5% (46,500) never speak Welsh despite being able to.

The remaining 72.3% of people in Wales do not speak Welsh at all.

Understanding Welsh
Beyond speaking:

  • 32.2% (989,300 people) reported they could understand spoken Welsh.
  • 24.4% (751,600) can read Welsh.
  • 22.1% (680,100) can write in the language.

Survey sample size questioned
The annual population survey, conducted by the Office for National Statistics (ONS), has faced criticism over falling sample sizes in recent years. However, the ONS confirmed to the BBC that 14,881 responses were used for the Welsh language questions in the latest survey.

The figures underline the challenges facing efforts to revitalize the Welsh language, even as the government strives to meet its ambitious 2050 targets.

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Cymraeg

Strategaeth yr iaith Gymraeg dan adolygiad yng nghanol galwadau am gyfeiriad cliriach

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MAE SAMUEL KURTZ AS, Ysgrifennydd Cysgodol y Cabinet dros yr Iaith Gymraeg, wedi annog Llywodraeth Cymru i ailfeddwl eu dull o weithredu targed uchelgeisiol Cymraeg 2050 yn sgil pryderon a godwyd mewn adroddiad diweddar gan y Senedd.

Mae strategaeth Cymraeg 2050 yn anelu at sicrhau miliwn o siaradwyr Cymraeg erbyn canol y ganrif hon, ond mae amheuon wedi cael eu codi am ei hyfywedd. Mae canfyddiadau’r Pwyllgor Plant a Phobl Ifanc yn tynnu sylw at heriau fel marweiddio yn nifer yr athrawon Cymraeg a gostyngiad yn y defnydd o’r iaith ymhlith pobl ifanc.

Mae Mr Kurtz, sy’n cynrychioli Gorllewin Caerfyrddin a De Sir Benfro, wedi ymuno â’r galwadau i Lywodraeth Cymru ailystyried eu cynlluniau. Dywedodd:

“Mae Ceidwadwyr Cymreig wedi galw ers tro am strategaeth gliriach gan Lywodraeth Cymru i gyflawni eu targed Cymraeg 2050.

“Gyda nifer y siaradwyr Cymraeg yn gostwng dros y ddau ddegawd diwethaf, mae’n hanfodol bod y duedd hon yn cael ei gwrthdroi. O ystyried y marweiddio yn nifer yr athrawon Cymraeg a’r gostyngiad yn y defnydd o’r Gymraeg ymhlith pobl ifanc, mae angen i Lywodraeth Cymru adolygu pam nad yw eu cynlluniau presennol ar gyfer Cymraeg 2050 yn gweithio ac addasu’r cynlluniau angenrheidiol.”

Persbectif Sir Benfro

Yn Sir Benfro, lle mae treftadaeth yr iaith Gymraeg yn ddwfn, mae’r ddadl yn un arwyddocaol iawn. Mae cymunedau lleol wedi gweld llwyddiant amrywiol wrth gynnal Cymraeg. Mae addysg cyfrwng Cymraeg wedi tyfu mewn rhai ardaloedd, gydag ysgolion fel Ysgol Caer Elen yn Hwlffordd yn chwarae rhan hanfodol, ond mae pryderon yn parhau am ei hygyrchedd ledled y sir.

Yn hanesyddol, mae Sir Benfro wedi cael ei hystyried yn ‘ffrynt ieithyddol’, lle mae’r iaith Gymraeg yn cydfodoli â’r Saesneg mewn cydbwysedd cynnil. Mae ardaloedd gwledig wedi dal gafael ar eu traddodiadau ieithyddol, ond mae trefoli a newidiadau demograffig yn peri heriau.

Un mater allweddol yw’r gweithlu addysgu. Heb ddigon o athrawon Cymraeg i ysbrydoli ac addysgu’r genhedlaeth nesaf, mae cyflawni Cymraeg 2050 yn mynd yn fwyfwy anodd. Mae galwadau hefyd wedi bod am fwy o gyfleoedd trochi yn y Gymraeg y tu allan i’r ystafell ddosbarth er mwyn meithrin y defnydd o’r Gymraeg yn y bywyd bob dydd.

Pam mae Cymraeg 2050 yn bwysig

Yng nghanol Cymraeg 2050 mae gweledigaeth i beidio â chadw’r Gymraeg yn unig, ond i’w gwneud yn iaith fyw a llewyrchus. Mae ymgyrchwyr yn dadlau bod strategaeth gadarn yn hanfodol i sicrhau bod yr iaith yn parhau i fod yn berthnasol i genedlaethau’r dyfodol, yn enwedig mewn ardaloedd fel Sir Benfro lle mae treftadaeth ddiwylliannol yn gysylltiedig â’r Gymraeg.

Mae cefnogwyr y targed yn pwysleisio ei botensial i gryfhau hunaniaeth gymunedol ac i roi hwb i gyfleoedd economaidd, o dwristiaeth i ddiwydiannau creadigol, lle mae dwyieithrwydd yn ased sy’n tyfu.

Oes modd ei gyflawni?

Er bod uchelgais Cymraeg 2050 yn cael ei ganmol yn eang, mae cwestiynau yn parhau ynghylch a yw’n gyflawnadwy heb newidiadau sylweddol mewn polisi. Mae’r beirniaid yn dadlau, heb strategaeth gynhwysfawr wedi’i hariannu’n dda sy’n mynd i’r afael ag addysg, seilwaith ac ymgysylltu cymunedol, bod y targed mewn perygl o fod yn ddim mwy na dyhead.

I Sir Benfro, mae’r her yn glir: dathlu a diogelu ei chymunedau Cymraeg tra’n creu cyfleoedd ar gyfer twf ac ymgysylltu â’r Gymraeg i bawb.

Mae galwad Mr Kurtz am weithredu yn ychwanegu at y pwysau cynyddol ar Lywodraeth Cymru i gyflwyno cynllun sy’n gweithio – nid yn unig ar gyfer nawr, ond ar gyfer cenedlaethau i ddod.

Cymraeg 2050: Iaith ar gyfer y dyfodol

I Sir Benfro a thu hwnt, mae’r blaenoriaeth yn uchel. Mae cyflawni miliwn o siaradwyr Cymraeg yn ymwneud â mwy na niferoedd yn unig – mae’n ymwneud â sicrhau dyfodol lle mae’r iaith yn parhau i fyw a ffynnu, o bentrefi gwledig Gogledd Sir Benfro i strydoedd prysur Aberdaugleddau.

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