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Man awarded £65,000 after losing eyesight following wrong diagnosis

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A ‘FIT AND HEALTHY’ grandad of four lost his sight, had a stroke and a double heart bypass, and will eventually lose his eye, after an on-call ophthalmologist failed to investigate his symptoms on New Year’s Day.

When 74-year-old Andrew Baker of Narberth, woke up on January 1, 2017, with black spots in front of his eyes, never could he have imagined that just days later he would have lost all vision in one eye.

When the black spots started to turn into floaters, redness, pain and loss of vision in his right eye later that day, Mr Baker – who had never experienced issues with his sight before – took the advice of his GP son-in-law and went straight to A&E at Glangwili General Hospital.

Mr Baker was seen by a doctor and his condition was discussed with the on-call ophthalmologist over the phone but, as it was New Year’s Day, the ophthalmologist failed to attend to examine him. Diagnosed with vitreous haemorrhage and with a plan put in place for him to be provided with ointment and analgesia, Mr Baker went home.

Had Mr Baker been examined by an ophthalmologist, it would have been confirmed as an ophthalmic emergency and he would have undergone a vitreous biopsy and antibiotic injections, which would have saved some of the sight in his right eye.

The following day, Mr Baker woke up to find that he was completely blind in his right eye and in severe pain. He attended the Tysul Eye Unit at Glangwili General Hospital on January 3, 4 and 5 – and was diagnosed with endogenous endophthalmitis – a very severe sight-threatening condition. Mr Baker was then told that a mistake had been made and that the two days in between his symptoms first appearing and his condition being confirmed had been critical with his sight loss.

The first 48 hours from this condition developing are vital in attempting to save the vision in the eye and the on-call ophthalmologist’s failure to attend the hospital to examine Mr Baker and the wrongful diagnosis of vitreous haemorrhage meant that Mr Baker’s eye sight could not be saved.

On January 6, Mr Baker was operated on to try to save the vision in his right eye, however this proved unsuccessful and he lost complete vision in his right eye. He subsequently required an operation to repair the inward turning of the eyelid and in the future, will need an operation to remove the eye.

Mr Baker contacted Fletchers Solicitors to commence a medical negligence claim against the Hywel Dda University Health Board on his behalf.

Fletchers successfully pursued the claim and Mr Baker was awarded £65,000 from the hospital for the delay in diagnosis.

Andrew Tindall, litigation executive in the medical negligence team at Fletchers Solicitors, said: “The facts of this case go to show just how important physical examinations of patients are, and that in some instances a diagnosis over the telephone can have devastating consequences.

“If the on-call ophthalmologist had attended to Mr Baker as he/she should have done, he would still have some sight in his right eye and would not require the removal of his eye in the future. No amount of money will bring the sight back in Mr Baker’s eye, but I do hope the compensation awarded can go some way to helping Mr Baker with his future needs.”

After his operation, Andrew’s health went rapidly downhill. He had a mini-stroke due to endocarditis and had to have a double heart bypass. In September 2017, Andrew had a recurrence of endocarditis, was put on an intensive course of intravenous antibiotics and was in hospital for six weeks.

Mr Baker commented: “I am bitterly upset at my loss of vision; particularly because I have been told that if I had been treated in time, it could have been saved.

“I just wanted an apology and someone to say that they were sorry for letting this happen to me. I’ve known people who have lost their vision, but I didn’t appreciate the impact it has on your life – it’s completely ruined my life. I can’t drive or read anymore; there is so much that I am no longer able to do.”

“I was a fit 72-year-old and now I’m like an old man. I used to walk about eight miles a day but now I’m lucky if I can manage 600 yards.  Some days I don’t even want to get up in the morning because I know I’m not going to be able to do the things that I want to do. I had such a good life and I’ve lost so much.”

Mr Baker has had three operations to try to repair his eye and give him some vision back, but each operation has failed.

Mr Baker added: “Andrew was extremely efficient, and I was very, very pleased with all his efforts on my behalf. He was amazing throughout the case.

“The compensation was greater than I ever expected, and it will help with things that I need in the future, but nothing can compensate for what I’ve lost.”

Business

Largest Welsh port appoints communications and marketing director

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THE Port of Milford Haven has announced that Anna Malloy has been appointed as its first Communications and Marketing Director.

Anna is appointed to the Senior Management Team and this new role will be pivotal to the delivery of the Port’s long-term growth and diversification agenda and in ensuring that its obligations to coastal communities, future generations and to nature are honoured.

Tom Sawyer, CEO of the Port of Milford Haven, congratulated Anna and said: “Anna has a key role to play in our future and it’s doubly lovely to see ‘port-grown-talent’ flourish and for colleagues to progress up through our organisation.”

Anna will lead across the public affairs, marketing, sustainability, media relations, and community relations activities. She will therefore play a central role in the development of new and existing partnerships, including the Celtic Freeport, the Milford Haven Energy Cluster and the Celtic Collection; sitting alongside the delivery of major projects like Milford Waterfront and the Pembroke Dock Renewables Terminal.

“This is such an exciting opportunity. I am proud to be joining the Senior Management Team and look forward to delivering our ambitious strategy,” commented Anna Malloy, Communications and Marketing Director.

She added: “The Port of Milford Haven is playing a key role in the transition of South-West Wales’ economy to a decarbonised future. A beautiful place, with great people, that I am privileged to call my home.”

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Community

First deadlines met following enforcement action at landfill site

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THE first set of deadlines for the completion of actions to tackle the ongoing odour issues at Withyhedge Landfill in Pembrokeshire have been met, one week on following the issuing of further enforcement action by Natural Resources Wales (NRW).  

NRW issued site operator Resources Management UK Ltd (RML) with a further Regulation 36 Enforcement Notice on Thursday 18 April.

This outlined a series of actions to be completed by specified deadlines to address the ongoing odour and landfill gas emission issues at the site.

During the latest site inspection which took place yesterday (Thursday 25 April), NRW was able to confirm that three actions have been completed – two ahead of the imposed deadlines.

The operator has installed 24 pin wells, which have been driven into the waste in the lower section of the cell identified as causing the odour issues (Cell 8). These have also been connected to the landfill gas extraction system.

Capping material has been placed over the same area of the cell and welded to the basal liner to encapsulate gas in this area, allowing for extraction by the pin wells and four horizontal gas wells, which were previously installed.

While progress is being made, NRW officers detected strong landfill gas odours during an offsite assessment on Wednesday (24 April) in Poyston Cross and Crundale. Weather conditions this week appear to have led to a wider spread of landfill gas to surrounding areas, not solely linked to wind direction.

NRW odour assessments follow a set route around the landfill, with designated survey spots, identified to enable consistency of assessment and reporting. This is essential to ensure the regulatory and enforcement responses where there is offsite odour attributed to the landfill is robust. 

The remaining Regulation 36 Notice actions will require significant effort by RML to ensure they are completed on time and NRW continues to closely monitor progress.

Clare Pillman, Chief Executive of NRW, met with representatives from NRW’s South West Industry Regulation Team and Pembrokeshire County Council during a visit to Pembrokeshire on Thursday 25 April.

Clare Pillman, Chief Executive, Natural Resources Wales, said:  “While visiting the area surrounding Withyhedge Landfill with our regulatory team and partners from Pembrokeshire County Council this week, I was able to see and hear for myself just what people living and working in these communities have had to endure as a result of the odour issues from the site.

“What they have been experiencing is unacceptable and our officers have been working tirelessly alongside colleagues at Pembrokeshire County Council to ensure the operator gets this under control as quickly as possible. While it was clear that a lot of work has been done on site, there is still more to do to ensure they address all the actions set out in the enforcement notice.

“We want to make sure that happens, and are exploring every option together with Pembrokeshire County Council to ensure the operator works quickly to resolve the issues which are clearly affecting the quality of life of people in these communities.”

Huwel Manley, Head of South West Operations, said: “While we are reassured that action is being carried out by the operators at Withyhedge Landfill with a sense of urgency, we are continuing our regulatory presence on site to ensure the operator’s focus remains on tackling the issues that will address the continuing odour issues being experienced by surrounding communities.

“We will be closely monitoring progress over the coming days and weeks to ensure the operator complies with all the actions set out in Notice by 14 May. If they are not met, we will pursue additional enforcement action where appropriate.”

NRW requests that instances of odour from the landfill continue to be reported via this dedicated form: https://bit.ly/reportasmellwithyhedge or by calling 0300 065 3000.

Please report odours at the time of them being experienced, rather than historically. Reporting odours in a timely manner will help guide the work of partners more effectively, particularly in the further development of air quality monitoring.

These photos taken on 16 April and 25 April show the progress of capping works on cell 8. Pin wells are visible in both images. These have been connected to the landfill gas extraction system and are extracting gas from the waste mass.

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Community

Milford Haven’s war memorial is 100 years old today

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THE Milford Haven War Memorial, a significant landmark commemorating the fallen heroes of World Wars and subsequent conflicts, marks its 100th anniversary today.

The memorial, which was inaugurated on April 26, 1924 by the Venerable the Archdeacon of St Davids, remains a poignant symbol of sacrifice and hope for peace.

Constructed from 1923 to 1924, the memorial consists of a striking assembly of pink granite and white marble statues that were sculpted in Italy.

Representing the Army, Navy, and Air Force, these life-size statues stand on an unpolished three-step plinth below a main pedestal. A soldier faces west and a sailor east, with an airman atop the central column, surveying the skies.

The names and inscriptions of the fallen are carved into the polished granite shaft, meticulously supervised by surveyor J.P. Morgan with contractor E. Jones of Llanybydder.

Located on Hamolton Terrace with views over the Milford Haven waterway, the memorial is a freestanding structure in an external, roadside setting. It features a serviceman/woman sculpture in marble and Portland stone, set on a concrete base surrounded by railings. Inscribed plaques honour those who served in the First and Second World Wars, the Korean War, and the conflict in Iraq from 2003 to 2009.

The memorial lists the names of 239 men who perished in the First World War on its polished grey granite faces. The Second World War claimed 157 lives from this community, whose names are recorded on bronze plaques around the base. Notably, the memorial also honours one serviceman who fell during the Korean War and another who was killed in Iraq in 2007.

The Milford Haven War Memorial stands not only as a historical monument but also as an enduring reminder of the costs of war and the community’s ongoing commitment to peace.

As the town reflects on a century of remembrance, the hope remains that future generations will continue to cherish and learn from the lessons of the past.

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