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MP encourages households to get ‘Winter Ready’

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winter readySTEPHEN CRABB, Member of Parliament for Preseli Pembrokeshire, has today called on his constituents to ensure they are taking advantage of the free help and support that could save them money on their energy bills.

The recent hike in energy prices has prompted action by the Government to help people heat their homes this winter.

The local MP has welcomed the steps announced in the Autumn Statement which will help save £50 off the average householder’s electricity and gas bills.

These savings will be funded through the next wave of Government action to tackle tax avoiders. The Government will be providing a £1000 stamp duty rebate for all new householders who make energy efficiency improvements in addition to the new competition test which has been used to crack down on energy companies and deliver a £5 rebate for all customers.

Stephen is encouraging constituents to focus on three main areas to take to make sure they are doing all they can to keep their bills down and their homes warm:

1. Home insulation: with an average of £1 in every £4 spent on heating wasted due to poor insulation, one of the best ways to keep energy bills down this winter is to insulate homes. Loft insulation could save the average household around £180 per year, with cavity wall insulation saving up to £140 per year. All of the big energy companies provide some form of free energy efficiency, depending on an individual’s circumstances. This is provided through the Government’s Energy Companies Obligation Scheme (ECO). The Green Deal is also available to let householders and businesses pay for some or all of the cost of energy-saving improvements to their properties, over time, through savings on their energy bills.

2. Get the best deal: it’s important for householders to check that they are on the best gas and electricity tariff to suit their needs. There are lots of deals and fixed prices to help keep control of the costs. Householders should contact their supplier and make sure they are getting the best deal. There are also a number of websites offering price comparisons. The Government has already made switching easier by making the market move to 24 hour switching.

3. Financial support: Constituents may be entitled to extra support from the UK Government and their energy supplier if they meet certain criteria. The Winter Fuel Payment worth up to £300, Cold Weather Payments which pay £25 every week of a cold spell, and the Warm Home Discount which takes £135 off the bills of two million households, are available to help the most vulnerable with their energy.

Stephen Crabb MP said,

“I know from talking to many people just what pressure some households are under in trying to keep their homes warm in the winter. It is an expensive time of year. We also have many rural households reliant on off-grid energy, like heating oil and LPG, aside from their electricity bills.”

“I want all my constituents to be Winter Ready and it can be difficult to understand what extra help is available. This simple advice is designed to help people see how they can cut energy use and help keep bills under control this winter.”

“Householders can check what grants and financial support are available by using the Department of Energy and Climate Change online calculator www.gov.uk/energy-grant-calculator.”

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Health

Phone calls to reduce GP visits for 42% of patients this winter

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NEW research from the Royal Voluntary Service has shown that a simple phone call could significantly impact well-being, reducing GP visits by 42% among patients who receive regular telephone support.

The charity urges those feeling isolated this winter, particularly the elderly, to use telephone support services as a way to improve health and free up GP appointments, potentially reducing waiting times. It is estimated that if people experiencing loneliness in later life reduced their GP visits by just one appointment a year, this could free up 588,000 appointments annually.

As winter approaches, the Royal Voluntary Service reports that isolation can sharply increase, especially for adults over 75, with nearly half (47%) of people in this age group feeling lonelier in the colder months. Among those who live alone, one in six say they feel forgotten during winter, and 20% report having no one to turn to for emotional support.

In addition to loneliness, older generations face several winter worries, including increased heating costs, cited by 55% of respondents, and reduced ability to go out, which 29% said they dreaded as winter sets in.

To address these challenges, Royal Voluntary Service has launched the Stay Safe, Warm and Well campaign in partnership with Yakult. The campaign provides a guide for practical and emotional winter preparation, encouraging sign-ups for telephone support services and offering access to the Virtual Village Hall online community for events and activities. Practical advice on money-saving and energy-saving tips is also available through the guide.

Royal Voluntary Service Ambassador Elaine Paige, who has herself made support calls for the charity, described the positive impact these calls can have. “A warm, friendly phone call can transform someone’s day. Some conversations leave you smiling long after the call ends—something we could all use, especially in winter. For those facing the season alone, there are amazing people ready to remind you that you’re not alone,” she said.

The charity’s support services match volunteers with individuals across the UK for friendly chats, reducing isolation and boosting mental health. Catherine Johnstone CBE, Chief Executive of Royal Voluntary Service, said: “The feedback that conversations with volunteers are helping people to visit their GP less is testament to the value of connection.”

Yakult Marketing Manager Reshma Patel added: “Our research with Royal Voluntary Service shows that one in four adults over 75 feel they’d benefit from practical and emotional support over winter. We are committed to helping people access the Stay Safe, Warm and Well guide to support their overall well-being.”

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Crime

Welsh shop workers face ‘surge in shoplifting linked violence and abuse’ says union

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A NEW survey by retail trade union Usdaw has revealed disturbing figures on the abuse, threats, and violence endured by Welsh shop workers, with incidents increasingly linked to shoplifting. Released during Respect for Shop Workers Week, which runs from November 11 to 17, the statistics highlight a troubling trend that is impacting thousands of retail employees.

Usdaw’s survey, based on responses from over 4,000 retail staff, shows that in the past year:

  • 69% experienced verbal abuse.
  • 45% were threatened by customers.
  • 17% were assaulted.

Usdaw General Secretary Paddy Lillis commented on the findings, saying: “Shop workers deserve far more respect than they receive. These reports from Welsh retail staff make grim reading. It is shocking to see over two-thirds of our members subjected to abuse, threats, and violence. Seven in ten of these incidents are related to theft, much of it tied to addiction and organised crime.”

Usdaw’s survey suggests that shoplifting is increasingly becoming a flashpoint for violence. Many shop workers report encountering hardened criminals who appear to steal goods “to order” or to fund addictions. According to the union, incidents are on the rise across Wales, with police-reported shoplifting up by 33% in the past year.

Usdaw member testimonies paint a vivid picture of the dangers faced on the shop floor:

  • One respondent described being “spat at, pushed against a wall, punched, and threatened with a knife.”
  • Another reported that, after refusing to sell alcohol, they were told to “F**k off” and threatened with a beating by a group of five.
  • Others spoke of being punched, spat on, and verbally abused, with threats that often left lasting emotional scars.

New measures on the horizon

Usdaw has been calling for greater legal protection for retail workers for years, and it appears these calls are finally being heard. The recent Crime and Policing Bill, announced in the King’s Speech, proposes to:

  • End the £200 threshold for prosecuting shoplifters, which has been a source of frustration for retailers.
  • Introduce town centre banning orders for repeat offenders.
  • Allocate funding for tackling organised shoplifting and increase police presence in shopping areas.

“We welcome these new measures and hope they will provide much-needed protection,” said Mr. Lillis. “After 14 years of neglect under successive Tory governments, we are encouraged by the steps the new Labour government is taking to address the retail crime epidemic.”

As Christmas approaches—a time when retail crime tends to peak—Usdaw is urging the public to “respect shop workers” and remain calm as stores become busier.

Usdaw, which represents around 360,000 members, primarily in retail, launched its Freedom From Fear Campaign to tackle the growing issue of violence against shop workers. The final results of the 2024 survey are expected in March 2025.

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Charity

Milford Haven RNLI celebrates heartfelt donation from Neyland Ladies Choir

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MILFORD HAVEN RNLI Fundraising Group received a generous donation of over £1,000 from Neyland Ladies Choir this October, marking a touching tribute to Mrs. Dorothy Beckett, one of the RNLI’s longest-standing supporters.

The Neyland Ladies Choir held a special concert at St. Mary’s Church on Waterloo Road, Hakin, to celebrate Dorothy Beckett’s 90th birthday. A lifelong supporter of the Royal National Lifeboat Institution (RNLI), Dorothy has played a crucial role in lifeboat fundraising in the Milford Haven area, dating back to the 1970s. She was instrumental in establishing the Hakin Point RNLI fundraising group, which has raised over £500,000 to support the RNLI’s lifesaving work.

The concert’s proceeds were presented in a moving ceremony at Bethesda Baptist Church in Neyland. Accepting the donation on behalf of the RNLI were Steve Lewis, Chairman of the fundraising group, and Thomas Kehoe, Deputy Coxswain of the Angle Lifeboat.

Adding to the evening’s celebrations, Alice Coleman, RNLI Community Manager, presented Dorothy with the Long Service Medal, recognizing her fifty years of dedication to the institution. This award, given by the RNLI, honors Dorothy’s unwavering commitment to saving lives at sea.

“Thank you, Neyland Ladies Choir and Dorothy Beckett,” said the RNLI in a heartfelt message to the community. “Your support and dedication mean the world to us.”

The Milford Haven RNLI Fundraising Group encourages supporters to share and spread the word, hoping that Dorothy’s legacy inspires continued community support.

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